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The Carlton Tower Hotel

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210 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Reviewed 3 weeks ago via mobile

We stayed here in November for 1 night. The entrance is woody and old and smells wet. The rooms are comfortable but room service is extremely slow took them 2 hours to bring international adaptor. Elevators were not working so we had to use the back stairs. Desk staff were friendly and the Arabic coffee and dates a nice touch.

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Helpful?
Thank Wissam C
Reviewed 4 weeks ago

Mohamed at reception is A Super Star..... excellent service and help from him. he made my stay excellent, breakfast was not bad need more variety, room is excellent as usual, late service from housekeeping and room service they passing their duties to each other.

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1Thank Mahmoud S
Reviewed 1 November 2016

The Hotel is in a very convenient place, in Deira, with Dubai Metro at 5 minutes walk and airport at 5 stops. Hotel is a little bit aged, but comfort and service are very good, room was clean and comfortable, bathroom complete. Also, I booked at a very convenient rate, so, definitely a very good stop in Dubai.

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Thank Paolo D
Reviewed 21 October 2016 via mobile

Resided in this hotel for 6 nights in October of 2016. The overall impression is that of an old (from the late 70's) hotel in dire need of a major overhaul or at least a lot of maintenance in the guest facing areas. Rooms are in general in decent condition but pool, restaurant and bar/night club are really not up...

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Thank Mike S
London, United Kingdom
Reviewed 20 October 2016

The hotel is in Deira which is not the best tourist location. I would class the hotel very decent for a budget category. Overall the staff are good and friendly and the rooms clean. However, please don't expect any courtesy from staying guests as they generally do not have any regard for your privacy and most often queue jump. The...

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Thank Raaool
Reviewed 18 October 2016

Location is good. No sheltered parking (they use the public parking outside) and that was a little annoying. The rooms furniture has seen their best days many years ago. Restrooms needs an upgrade urgently. The Staff are good and seems the guest are mainly from Russia and India. The Filipinos Disco is very popular in the area and the hotel...

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Thank ChenChangcho
Abu Dhabi, United Arab Emirates
Reviewed 18 September 2016

this place is great. clean, with comfortable beds, the khoor view is amazing. the breakfast has a lot of variety and very big. I loved the place and deserve another visit besides its great location cloase to souk and khoor

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1Thank hamdan2016
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear hamdan thank you for taking the time to write a review of your latest stay at the Carlton tower hotel Dubai ,we really appreciate your kind words and we look forward to seeing you on your next trip to Dubai! Kind Regards

Riyadh, Saudi Arabia
Reviewed 10 September 2016 via mobile

I have stayed at this hotel more than 15 times. It is located in Dubai old area in front of creek. The hotel is quite old but acceptable so far. Staff are too friendly. Have a lot of restaurants and night clubs. Price so attractive compared with service and the great location

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Thank Abdulmoez-Tahmaz
Mumbai (Bombay), India
Reviewed 7 September 2016

The hotel is conveniently located besides Baniyas square metro station and corniche. There are malls eateries convenience store and market at a walkable distance. The rooms are clean and well maintained. The reception staff is not very hospitable though.

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Thank muneeb529
Pukekohe, New Zealand
Reviewed 27 August 2016

Stayed for 2 nights on the way to the UK. Hotel is fine but a bit dated. Staff did not know what or which dining rooms were open or when they were open. Reception were great and we got upgraded to 2 room suite, after paying 123 dirhams for an early check in. Beds a great rooms just a little...

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Thank Guntha1
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review. We are delighted to know that you've enjoyed your overall stay with us. We appreciate you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. Thank you Olfa G ,FOM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Staying at the 4-star Carlton Tower Hotel Dubai in the heart of Deira offers hotel guests unrivaled views of the Dubai Creek. In addition to deluxe rooms and suites designed for both the business traveller and the leisure guest we are proud to be one of Dubai's most established hotels. Located on Baniyas Street, close to Naser Square and conveniently located within a 1-minute walk to Baniyas Metro Station offering unrivaled access to Dubai's Metro and transport network. ... more   less 

Additional Information about The Carlton Tower Hotel

Address: Baniyas Road, 19 | Deira Dubai Creek, Dubai 1955, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $111 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carlton Tower Hotel 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
The Carlton Hotel
Carlton Tower Hotel Dubai
Hotel Style:
#135 Spa Hotel in Dubai
#235 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Carlton Tower Hotel staff and other travellers.
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Questions? Get answers from The Carlton Tower Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms with sea view are amazing”
 of 5 bubbles hamdan2016, 18 Sep 2016 | Read review
“Ask for a Creek view room”
 of 5 bubbles muneeb529, 6 Sep 2016 | Read review
“Creek View is nice”
  • Creak View at night
 of 5 bubbles SWICKR, 16 Aug 2016 | Read review
“Ask for a room away from renovation works going on”
 of 5 bubbles daniele456, 26 Jun 2016 | Read review
“one on the front of the hotel will give excellent Creek views, especially on one of the upper floors.”
 of 5 bubbles MoiraSpeed, 29 Apr 2016 | Read review
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