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The Carlton Tower Hotel

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222 Reviews from our TripAdvisor Community

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Showing 157: English reviews
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Tehran, Iran
Reviewed yesterday NEWvia mobile

Rooms 4/5 Accommodation 4/5 Staff 4/5 WC/Bath 4/5 Restaurant 3/5 Breakfast 4/5 Price Vs Quality 3/5 Location 4/5 Entertainment 3/5 Overall 4/5 Location is Ok ,near old decision .Nights it is not ok for families and ok for singles😒

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Helpful?
Thank AmirRST54
Skanderborg
Reviewed 2 weeks ago via mobile

This hotel is located close to Union metro station where the red and green lines meet. Taxi from airport is around 50 dirhams if you go by taximeter. Be aware that black taxis at the airport are more expensive. Walking distance to the Spice and Gold Souks and the boats to Abra. Rooms are big and nice. Staff is very...

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Helpful?
1Thank Lars S
Management response:

Dear Valued Guest Greetings from Carlton Tower Hotel! Thank you very much for taking the time to write about your most recent experience with us at the Carlton Tower Hotel. We are very happy and pleased to know you had a very pleasant experience with us. Thank you for complimenting our grounds, we take pride in maintaining them perfectly. We...

Zlotoria, Poland
Reviewed 3 weeks ago via mobile

The tried to debet our accounts by some drinks and water from minibar. We were up about 5am to get on a plane so they knew we,re in a Rush. Goodluck with your cheating Policy. In room my wife noticed small hole in Wall. ..camera. Strange. W hole night the music club Underground hotel was banging. Summary only breakfast was...

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Helpful?
Thank Wojciech B
Management response:

Dear Valued Guest Greetings from Carlton Tower Hotel Thank you for taking the time to share your experience at the Carlton Tower Hotel. We apologize for the inconvenienced you experienced during your stay with us. We strive to offer all our guests a level of service and hospitality that exceeds their expectations, and we are very sorry if we fell...

Surrey
Reviewed 4 weeks ago via mobile

The staff were lovely and friendly and couldn't do enough to help but this is not a 4 star hotel more like a 3 star. Rooms are a bit tired especially bathroom. We had fresh towels everyday but they were rags and they desperately need to invest in new ones Bed was comfortable, pool area was nice but again in...

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Helpful?
Thank LLandJL
Management response:

Dear Sir/Madam, Greetings from Carlton Tower Hotel, I want to take this opportunity to thank you for providing your feedback. We at Carlton Tower Dubai strive to provide our guest with a superior experience through our services, through each comment we receive both positive and negative we are able to seek knowledge and growth to better serve our guest, it...

Reviewed 30 January 2017 via mobile

Lovely staff, friendly restaurant staff, who will come to your room upon your request just to explain the content of each meal and its name from the hotel restaurant menu. Room is well equiped with hair dryer, electric kettle, some tea / coffee / sugar : white and brown, and what is MOST IMPORTANT )))) - it's got BEER BOTTLE...

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Helpful?
Thank Lachin K
Management response:

Dear Valued Guest, Greetings from Carlton Tower Hotel!!! I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting us know how impressed you were with the service you received. Thank again and you and we hope to see you soon Best Regards Samer Kaddoura Rooms Division Manager

Syria
Reviewed 22 January 2017 via mobile

It was very nice vacation in Dubai I enjoyed with everything there and the hotel was good, clean and good service but I get one problem when I makes cheek in, I arrived at 7:30 AM the first guy in reception said to me come back at 10 AM and your room will be ready, when I came back at...

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Helpful?
Thank Ebra87
New Delhi, India
Reviewed 17 January 2017

I was in Dubai for 7 days during January 2017. I had booked the hotel for 3 days as rooms were not available in the hotel i used to stay thinking that i will shift once rooms are available. But when i checked in, from the very first moment i started feeling that my decision of booking the hotel was...

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Helpful?
Thank amitdel166
Singapore, Singapore
Reviewed 5 January 2017

This hotel is perfectly acceptable in terms of facilities and location. The room has minibar (the receptionist will ask if you want this or to remove it), safe for all your belongings, traveller sockets to accept the various plug types. Don't expect a luxurious stay, this is definitely an older hotel and the features and fittings show, but the staff...

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Thank OsmanSingapore
Reviewed 29 December 2016

Location is convenient for the abra river taxi to the old souk, and the swimming pool and poolside bar service were good. Our twin room was a little small as it had a writing desk but barely room the casual table and 2 chairs made it a bit cramped. Other guests seemed to be mainly from Turkey or China so...

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Helpful?
Thank Barney8000
Sofia, Bulgaria
Reviewed 18 December 2016

The hotel location is very good. I stayed at room for single use. Its not big, but good for one person. The bed is comfortable, the room and the bathroom are clean. Water is warm, but not hot. The bed is very comfortable and spacious for one person. The location of the hotel is very good, nice view to Deira...

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Helpful?
Thank DiAngelinah
CarltonTowerHotel, Night Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, Hoping you are fine we thank you for taking your time to write about your recent stay at Carlton Tower Hotel! It is a great pleasure to hear your stay was a pleasant one and your needs and expectations were met from us. We have learned that guests satisfaction can not be archived without teamwork and dedication....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Staying at the 4-star Carlton Tower Hotel Dubai in the heart of Deira offers hotel guests unrivaled views of the Dubai Creek. In addition to deluxe rooms and suites designed for both the business traveller and the leisure guest we are proud to be one of Dubai's most established hotels. Located on Baniyas Street, close to Naser Square and conveniently located within a 1-minute walk to Baniyas Metro Station offering unrivaled access to Dubai's Metro and transport network. ... more   less 

Additional Information about The Carlton Tower Hotel

Address: Baniyas Road, 19 | Deira Dubai Creek, Dubai 1955, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $92 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carlton Tower Hotel 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
The Carlton Hotel
Carlton Tower Hotel Dubai
Hotel Style:
#139 Spa Hotel in Dubai
#247 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Carlton Tower Hotel staff and other travellers.
13 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast time seemed to get busiest around 8-9am. It's a small restaurant so expect some wait time if you arrive at peak times.”
 of 5 bubbles OsmanSingapore, 4 Jan 2017 | Read review
“Well worth paying a little more for a creek view”
 of 5 bubbles Barney8000, 29 Dec 2016 | Read review
“rooms with sea view are amazing”
 of 5 bubbles hamdan2016, 18 Sep 2016 | Read review
“Ask for a Creek view room”
 of 5 bubbles muneeb529, 6 Sep 2016 | Read review
“Creek View is nice”
  • Creak View at night
 of 5 bubbles SWICKR, 16 Aug 2016 | Read review
5 of 5