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Phoenix Hotel

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Phoenix Hotel
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39 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Nairobi, Kenya
Reviewed 2 January 2017 via mobile

The hotel is overrated on the internet. The rooms are average and the bathtubs need to be checked. The location is the worst and it's really difficult to find the hotel. This should be the last option.

Thank jesse j
Imus, Philippines
Reviewed 19 December 2016

First off, hotel was hard to find. The shop beside it had a more prominent sign than the hotel itself. Second, there is no parking for the hotel itself. You'll have to pay 60AED (about US$16) for your car to be parked at the nearby parking area. Third, and what made us irate, was the fact that the receptionist had...

1Thank Niles_Costales
Slough, United Kingdom
Reviewed 15 September 2016 via mobile

The worst hotel to stay in full of prostatutes and hygiene level is 0 staff cleaned room didn't change bed sheet that had stains on and when asked said I didn't have any at that time hmmm excuse me that's your job damp all over bath room and blood stains in hair dryer and bed sheets, we had just come...

Thank Aara S
Reviewed 12 July 2016 via mobile

Actually we booked this hotel for three nights and we have plans to change the hotel and like try few more hotels but... The hodpitality And the malabari food made us not to try any other hotel yes we are satisfied much. The rooms and room service are best. Location is near Union metro station so you can reach anywhere...

1Thank psskarthick
Reviewed 8 June 2016

Not the best place to stay. Booked here on the last minute and may be okay if you are staying for a night. They serve the worst breakfast. This place is surrounded by markets and that will be good if it interests you. Wifi is slow. Avoid asking for help from concierge as they will quote huge prices for anything...

Thank Ibrahim M
United Arab Emirates
Reviewed 27 May 2016

It was okay. Very average. Staff are friendly. Only that the location where to hard to find. But need to improved their washroom seems to dark and scary. But we still enjoy and hopefully need to improve a little bit.

Thank Raymarie_03
Oxford, United Kingdom
Reviewed 25 January 2016 via mobile

I want to booked this hotel over the phone, they said hotel is full, about 20 minutes later I booked through booking.com. When I check in, I raised this to manager Mr Muktak, this man is very rude. I don't have no choice to take the room. But I got treated like I am just a ghetto person. Half or...

1Thank Ash A
Harare, Zimbabwe
Reviewed 22 January 2016

The Breakfast was good except for 1 member of staff who was so rude and rough to tenants. AC was good in our room. Reception staff were very helpful as it was our 1st time in Dubai from Zimbabwe. Thanks coming back

Thank teamzim
Prague, Czech Republic
Reviewed 4 January 2016

This hotel is absolutely awful. The location is not great - the area surrounding the hotel is messy, unclean and it feels uncomfortable to walk there late at night. Also expect to be woken up every morning at 5 by the prayer call from the mosque which is right next door. The prayer call can sometimes last up to 20...

Thank vitkova_anna
Rasht, Iran
Reviewed 12 December 2015

The worst hotel ever with poor service and awful location. the buffet staff arent friendly enough and sometimes rude. the AC doesnt work properly. The minibar wasnt working when we got there , after 2.5 hrs and 3 times calling the room service some one was sent and changed it. no one simply cares about you as a guest. and...

2Thank farmomeni

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  • Free High Speed Internet ( WiFi )
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )

Additional Information about Phoenix Hotel

Address: Al Nakheel St | 41 Street, 31; Naif, Dubai 39674, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $67 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Phoenix Hotel 3*
Number of rooms: 80
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix Hotel staff and other travellers.
3 questions
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Questions? Get answers from Phoenix Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“End or corner rooms more quite”
 of 5 bubbles Raymarie_03, 27 May 2016 | Read review
“Rooms were quieter during this period.”
 of 5 bubbles teamzim, 21 Jan 2016 | Read review
“never stay here”
 of 5 bubbles Pooooooo, 12 Jul 2015 | Read review
“Choose a non-smoking room”
 of 5 bubbles Surandi, 8 Jun 2015 | Read review
“accesibility to the popular deira market and a walking distance from alghurar centre”
 of 5 bubbles Muyiwa39, 26 May 2015 | Read review
5 of 5