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Sheraton Jumeirah Beach Resort

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1,708 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Jumeirah Beach Resort
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Showing 1,163: English reviews
Durban, South Africa
Reviewed 25 January 2014

Although we had issues at checkin (we had booked a twin bed sea view room and after many calls to reception and guest service, we did eventually get a room we had booked 6 hours later), i quite enjoyed the stay at this hotel. The beach and pool area was well maintained, with a relaxing feel to it and the...

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Helpful?
Thank Ranjeetha H
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear Ranjeetha H, Thank you for taking the time to review the Sheraton Jumeirah Beach Resort. We apologize for any issues you may have faced upon your check-in. We were pleased to read that you enjoyed the dining facilities, the beach & pool area and you had an excellent overall experience. We do hope that we will have the pleasure...

belfast
Reviewed 24 January 2014

Loved the club lounge staff very friendly. Special mention to mark who looked after us so well. He was often under pressure and working alone. But still managed a smile and was so pleasant. Would recommend the upgrade!

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Helpful?
Thank andiBelfast
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear andiBelfast, Thank you for posting a review following your recent visit to Sheraton Jumeirah Beach Resort. We were delighted to read that you found our club lounge outstanding and our team provided exceptional service to you. We much appreciate your lovely words concerning our passionate and attentive associates. We are looking forward to welcoming you back and exceed your...

Paris, France
Reviewed 21 January 2014

I keep coming back to this resort whenever it is available. Totally enjoyed all my stays here as I come to Dubai on business and pleisure quite often. Suggest booking a club room and let Ms. Holmes and her staff take care of you all day long with great breakfast, afternoon tea / coffee and evening happy hours.

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Helpful?
1Thank CMParis2014
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear CMParis2014, Thank you for your wonderful review following your recent stay at Sheraton Jumeirah Beach Resort. We were delighted to read that you found our club room outstanding, and our associates created a wonderful experience for you. We have taken the liberty to share your nice comments with all of them. In Order to serve you even better, we...

London, United Kingdom
Reviewed 19 January 2014

We stayed at Sheraton Jumeriah Beach over Christmas 2013. We had problems with the bed, and complained by phone and in person at the reception, we were promised that our complaint would be dealt with. Nobody ever responded to our complaint. The rooms are dark and dingy, with no natural light. Bathroom area looked very dated, with old tile grout...

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Helpful?
4Thank SMLondon1992
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear SMLondon1992, Thank you for sharing your experience with us. We do take all comments seriously and appreciate all the feedback we can get. I am sorry to hear that your overall experience was not up to your expectation. Please be assured that the comfort and enjoyment of our guests are of utmost importance to us and that your recent...

Malmo, Sweden
Reviewed 14 January 2014

The rooms: smallish, comfortable beds, modern TV, safety box, hair dryer, ironing board, clean bathroom with bathtub. We were satisfied with the room. The breakfast was good with a lot to choose from, fresh fruit and fresh juice, cereals and ok coffee. Very good service. The hotel lobby restaurant was really good, we ate here a few times and were...

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Helpful?
Thank Hanna_KIviniemi
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear Hanna K, Thank you for choosing Sheraton Jumeirah Beach Resort for your recent visit to Dubai. We are glad to hear that you enjoyed the dining facilities, the room and our team provided exceptional service to you. We sincerely apologize for any issues that affected the peace of your visit. We would be delighted if you choose to stay...

Mazarron, Spain
Reviewed 9 January 2014

This was our third visit to Dubai and I was a little disappointed with the first impression of the hotel having stayed in much newer hotels in the past. Having said that, the stay over Christmas was great. The staff are very good and attentive and nothing is too much trouble. There is a great choice of food in the...

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Helpful?
Thank Jennie I
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear Jennie I, Thank you for taking the time to write your feedback following your recent stay at Sheraton Jumeirah Beach Resort. We were delighted to read that you enjoyed our Club lounge, dinning services and our associates created a wonderful experience for you. We really appreciate your time and effort to share your experience with us and provide us...

Puerto de Mazarron, Spain
Reviewed 6 January 2014

This was our first visit to Dubai and we stayed with friends for a week over the Christmas period. The hotel was not a high rise only 6 floors; this was nice as every building that surrounded the hotel was a high rise and sadly there was a newly built apartment block right next to it which blocked the sun...

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Helpful?
1Thank marina060
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear marina060 , Thank you for taking the time to review our hotel. We really appreciate your time and effort to share your experience with us and provide us with the opportunity to further improve our services. We are delighted to hear that you enjoyed the dinning services and room. We do hope that we will have the pleasure of...

Liverpool, United Kingdom
Reviewed 6 January 2014

Our week long stay was great overall. Arrived early morning and room not available but towels and use of gym made available for changing which allowed us to go into the gardens or onto the beach to relax for a few hours after the flight. I had emailed the hotel and they arranged a limo to pick us up at...

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Helpful?
1Thank rednecker
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear rednecker, Thank you for your wonderful review on your recent stay at Sheraton Jumeirah Beach Resort. We were delighted to read that you enjoyed our Peacock Restaurant, beach, and our associates created a wonderful experience for you. In Order to serve you even better, we rely on your answers to our surveys to have details-specific insight about your experience...

London, United Kingdom
Reviewed 5 January 2014

The staff were fantastic, very friendly and attentive (especially in the club lounge). The hotel is well cared for if a little older than those surrounding it. We would go back again. Note: there is some noise from the surrounding construction however this is bearable.

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Helpful?
1Thank Redhowler
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear Redhowler, Thank you for taking the time to write your feedback following your recent stay at Sheraton Jumeirah Beach Resort. We were thrilled to read that you had an overall pleasant stay at our hotel, and our associates created a wonderful experience for you. We do hope that we will have the pleasure of welcoming you back on a...

Nice, France
Reviewed 4 January 2014

We went in this hotel several time since more than 7 years. We always appreciate the palm, the swiming pools and all employees that are very gentile and always ready to help you. This year we spent the new year and we have been somewhat dissapointed by the noise due to the erection of a building just close to the...

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Helpful?
4Thank Michel S
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear ROMBAS, Thank you for taking the time to review our hotel. We really appreciate your time and effort to share your experience with us and provide us with the opportunity to further improve our services. I am sorry to hear that your overall experience was not up to your expectation. Providing our guests with the best possible hospitality and...

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Staying in The Marina

Neighbourhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Bliss Lounge
Bliss Lounge
Cuisines: Bar, Japanese, Sushi, European, Pub, Fusion, Wine Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A beautiful resort located on the white sands of Jumeirah Beach. Right in the middle of Jumeirah Beach residence 'Walk' with great shopping and dining options, surrounded by landscaped Gardens that boast more than 200 Palm Trees. A resort haven, which combines relaxation with accessibility, is perfect for all business travelers, honeymooners, families and holidaying guests. ... more   less 

Additional Information about Sheraton Jumeirah Beach Resort

Address: Al Sufouh Road, P.O. Box 53567 | near The Walk at JBR, Dubai Marina, Dubai 53567, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Price Range: $254 - $1,142 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Jumeirah Beach Resort 5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Sheraton Jumeirah Beach Hotel Dubai
Sheraton Dubai
Sheraton Jumeirah Beach Resort & Towers
Dubai Sheraton
Hotel Style:
#12 Top resorts Hotel in Dubai
#36 On the Beach Hotel in Dubai
#85 Spa Hotel in Dubai
#94 Business Hotel in Dubai
#95 Family Hotel in Dubai
#96 Romantic Hotel in Dubai
#133 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Jumeirah Beach Resort staff and other travellers.
51 questions
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Questions? Get answers from Sheraton Jumeirah Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view rooms are amazing”
 of 5 bubbles wtaylor2016, 11 Nov 2016 | Read review
“As high as possible with views of the water and the boardwalk”
 of 5 bubbles amryj, 7 Nov 2016 | Read review
“rooms to the beach are quieter”
 of 5 bubbles marcn924, 5 Nov 2016 | Read review
“get a room facing the beach”
  • View from room
  • View from room
 of 5 bubbles captainj45, 11 Oct 2016 | Read review
“Do not go for the balcony upgrade and do not leave valuables in the room.”
 of 5 bubbles Travel_Guru3030, 7 Oct 2016 | Read review
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