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Sheraton Jumeirah Beach Resort

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Sheraton Jumeirah Beach Resort
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1,755 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Jumeirah Beach Resort
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Showing 1,194: English reviews
New York City, New York
Reviewed 1 April 2014

We are here since a few days and we are really having a great experience. Everything is beyond our expectations. We decided to come here as my wife is celiac and she is also intollerant to lactose and we knew that Sheraton is very sensitive to all to the food intolerances. Since we arrived we found a warm hospitality from...

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Helpful?
Thank Giorgio60763
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear Girogio 60763, Thank you for taking the time to provide us your feedback and for your vaulable comments. You pointed out something we pay attention at Sheraton Hotels and in particular at Sheraton Jumeirah. Our restaurant menus. In addition to the branded program Color Your Plate which offers a selection of items to balance your diet, we dedicate extra...

Munich, Germany
Reviewed 31 March 2014

I travel to Dubai on business fairly regularly have been staying in the Sheraton Jumeriah for several years. I have continued to do so through all the construction on either side of the hotel as I find it to be a welcome relief from the many overdone hotels in Dubai and the service I get is always absolutely top class....

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Helpful?
Thank TomLMunich_Germany
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear TomLMunich_Germany, Thank you for your positive feedback. We are happy to hear about your loyalty towards Sheraton Jumeirah. It is true the Club Lounge Team just like the rest of the associates do their utmost to make our guests feel home away from home. We look forward to welcoming you once again in the very near future. Kind regards...

London, United Kingdom
Reviewed 29 March 2014

My wife and I were recently at the Sheraton Jumeirah Beach Resort, where we spent 5 nights. The hotel deserves 5 stars, and it is definitively worth the money we spent. Given the wonderful location, the resort is the perfect choise for someone looking for a beach resort, but still wishing to be close by to urban amenities. The Walk...

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Helpful?
2Thank aledeniz
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear Aledeniz, Thank you for taking the time to provide such a detailed feedback. We are happy you appreciate the efforts from our associates to ensure you had the best possible rooms and enjoy the sea view room. We look forward to welcoming you in the near future. Kind regards Dany Dagher

Leicester, United Kingdom
Reviewed 28 March 2014

Well this hotel may seem expensive, but deffinetly got to say the staff here strive to deliver exceptional customer service and satisfaction! Would reccomend to any one out there who may consider or may have second thoughts of this hotel. Many people may moan about construction work going around this hotel, but seriously hand on heart, wasn't disturbed at all....

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Helpful?
1Thank Mooo112
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear Mooo112, Thank you for your review and your kind words that provides us with the extra motivation to keep on going and reassuring us we are in the right direction. Our Sheraton Sweet Sleeper exclusive beds are one of the many trademarks of our brand. When it comes to food and beverage, we focus on the quality and variety...

UK
Reviewed 28 March 2014

We stayed here with two kids for a week and I have to say the service we received was fantastic. The hotel isn't one if the newer ones but still very nice and clean, also close to jbr walk so plenty of places to go out and eat. We landed early morning and check in wasn't til 3pm but they...

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Helpful?
Thank Ssn8288
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear SSn8288, Thank you for your comments about our property. You are right, we have been in this location for a few years and that is plus for our regular customers, they love the location and more than that the service. Our associates will try their best to please our customers and the early check in is one of those...

Leicester, United Kingdom
Reviewed 27 March 2014

My wife and I have just spent 5 days at the resort and it was a fantastic stay. The staff right across the resort are fantastic and the customer service is exceptional - nothing is too much trouble! The location is really good and have the garden area and a provate beach I thought it was actually the best located...

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Helpful?
Thank HM2323
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear HM2323, Thank you for your review and your positive comments. You have just highlighted what we do daily and what we love doing. Customer service and customer satisfaction are our drivers. In addition to this you add the location we have, then the result is your pleasant stay. We will pass on your comments to the above mentioned associates...

London
Reviewed 27 March 2014 via mobile

I used the Sheraton JBR daily for pool and beach as my friends villa does not have a pool. The staff were excellent especially Vincent who was employee of the month. I am returning to Dubai on 31 March and will be returning to the Sheraton daily

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Helpful?
Thank Freddieboxer
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear Freddieboxer, Thank you for your positive comments. We feel proud of our outdoor facilities with the lawn gardens, palm trees and exclusive beach access. We will pass on your comments to our associate and we are all looking forward to your next visit. Dany Dagher

Kabul, Kabol, Afghanistan
Reviewed 23 March 2014 via mobile

I have stayed there before but the standards never drop all the staff are great I am greeted by name when I arrive the Club Lounge is great the staff look after you very well The rooms are comfortable and clean All in all I had a great stay and look forward to going again

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Helpful?
Thank Iain W
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear Iain W, Thank you for taking the time to write your feedback following your recent stay at Sheraton Jumeirah Beach Resort. I was extremely pleased to read you enjoyed your stay with us and that our associates created a wonderful experience for you. We look forward to welcoming you back to our hotel. Kind Regards, Dany Dagher

London, United Kingdom
Reviewed 23 March 2014

Just spent 5 days at the resort and it was yet again a superb experience from the minute i entered the hotel. The staff were excellent throughout -especially avrill and the team in the lounge. Breakfast - lovely choice of dishes and the waiting staff were friendly, helpful and very professional Pool - temperature lovely and very nice size. All...

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Helpful?
1Thank gooner69
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear gooner69, Thank you for your wonderful review on your recent stay at Sheraton Jumeirah Beach Resort. We were delighted to read that the location was convenient to you, you enjoyed our facilities and services, and our associates created a wonderful experience for you. Providing our guests with the best possible hospitality and service has always been our mission. In...

Doha, Qatar
Reviewed 20 March 2014

I spent 4 days in the hotel in March 2014 & had the best experience ever.My husband had business for 3 days and I didn't want to go with him so I spent 80% of my time inside the resort;The beach is very clean as all other venues in all the hotel and the green areas give you an excellent...

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Helpful?
1Thank Lamloum69
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear Lamloum69, Thank you for your wonderful review on your recent stay at Sheraton Jumeirah Beach Resort. We were delighted to read that you enjoyed our beach, gardens, dining services and our associates created a wonderful experience for you. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we...

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Staying in The Marina

Neighbourhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Bliss Lounge
Bliss Lounge
Cuisines: Bar, Japanese, Sushi, Pub, Fusion, Wine Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
A beautiful resort located on the white sands of Jumeirah Beach. Right in the middle of Jumeirah Beach residence 'Walk' with great shopping and dining options, surrounded by landscaped Gardens that boast more than 200 Palm Trees. A resort haven, which combines relaxation with accessibility, is perfect for all business travelers, honeymooners, families and holidaying guests. ... more   less 

Additional Information about Sheraton Jumeirah Beach Resort

Address: Al Sufouh Road, P.O. Box 53567 | near The Walk at JBR, Dubai Marina, Dubai 53567, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Price Range: $235 - $794 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Jumeirah Beach Resort 5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Sheraton Jumeirah Beach Hotel Dubai
Sheraton Dubai
Sheraton Jumeirah Beach Resort & Towers
Dubai Sheraton
Hotel Style:
#12 Top resorts Hotel in Dubai
#36 On the Beach Hotel in Dubai
#86 Spa Hotel in Dubai
#94 Business Hotel in Dubai
#95 Family Hotel in Dubai
#96 Romantic Hotel in Dubai
#135 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Jumeirah Beach Resort staff and other travellers.
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Questions? Get answers from Sheraton Jumeirah Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay extra and ask for sea view as it is well worth it and very pictureque”
 of 5 bubbles saveme8791, 10 Jan 2017 | Read review
“Go for club level room upgrade for access to lounge”
 of 5 bubbles ImperialAnt, 7 Jan 2017 | Read review
“Ask for a seaside room, it is nice. And the Club Lounge offers a great sea view.”
 of 5 bubbles Dina_and_Juergen, 6 Jan 2017 | Read review
“Book a Club room and take advantage of the extras”
 of 5 bubbles kevinwQ4457GX, 31 Dec 2016 | Read review
“if you can get the beach/park view, you'd be happy. I'm facing neighbor hotel, but no issues with that”
 of 5 bubbles none006, 6 Dec 2016 | Read review
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