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Jumeirah Emirates Towers

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Jumeirah Emirates Towers
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2,469 Reviews from our TripAdvisor Community

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Showing 1,836: English reviews
Mumbai (Bombay), India
Reviewed 17 November 2015 via mobile

We stayed at the jumeirah Emirates towers property for five nights in November. The good things first... The hotel is located around 200 metres from the metro station and within striking distance from the Dubai mall. The location is between the old Dubai and Dubai mall. The hotel also has a free shuttle service to the Dubai mall, free entry...

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Helpful?
Thank rajan2905
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am so pleased to see that you and your family thoroughly enjoyed your stay with us, and that you found our location to be particularly convenient for you to get around to different parts of Dubai. I am also very happy to read that you have mentioned the breakfast selection to be lavish as we have recently renovated the...

San Francisco, USA
Reviewed 16 November 2015

Review collected in partnership with Amoma.com
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1Thank Sufix
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Scotland
Reviewed 14 November 2015

Contacted the hotel after booking and requested an early check in (check in is usually 1500hrs but we would be arriving at 1000hrs), promptly received a reply saying that although it couldn't be guaranteed they would do everything that they could on the day of arrival. Arrived 1000hrs prompt and the check in was smooth and hassle free, Feras acknowledged...

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Helpful?
2Thank CarTin10
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Wow! I am beyond happy to read that you had such an exceptional experience with us and that we are your first choice in Dubai! We strive to ensure that all our guests leave our hotel feeling the way you do, so reading reviews such as yours is certainly a pleasure. I am particularly happy to see that my colleague,...

Schaffhausen, Switzerland
Reviewed 13 November 2015

Before going home we decide to stay one night in Dubai and this hotel seems to be the perfect option. We arrived at 04:00 am and they were very kind and give us a room at that time. According to them, it will be a little bit downgrading but honestly that did not bother us as we were traveling for...

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1Thank BCG84
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am so happy that you decided to stay in Dubai and at our hotel on your way home. It is a delight to to see that you enjoyed your experience with us and that you especially liked the room. I look forward to welcoming you back the next time you're in Dubai. Sincerely, Sven Wiedenhaupt General Manager

Worthing, United Kingdom
Reviewed 13 November 2015 via mobile

We arrived early when our room wasn't ready but were immediately offered a free upgrade to a better room on the 38th floor with a great view of the city. We also took up the offer of upgrading to use the executive lounge which is a bargain as it includes breakfast and light lunch and dinner meals plus free alcoholic...

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Helpful?
1Thank SnowyywonS
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am overjoyed to read your great review and that you found us to be one of the best hotels you have every stayed at! It makes me particularly happy to see that you have mentioned a number of different areas as being a highlight for you, including the Club Executive Lounge facilities as well as the breakfast venue which...

Reviewed 13 November 2015 via mobile

High class, modern, stylish, as everything in Dubai. Connected with city or with shopping mall in just a few minutes. Worm and nice hospitality is standard for Dubai people, don't hasitate to ask "local" people for info what to see, where to eat and where to do shopping...

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Helpful?
Thank Sanjin K
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am so delighted to see that you thoroughly enjoyed your stay with us and that our location was convenient in connecting you to various parts of Dubai. It is also a delight to read that you found our hospitality to be warm, my team will certainly be happy to hear this. I look forward to welcoming you back in...

London, United Kingdom
Reviewed 13 November 2015

I have travelled to Dubai several times over the past two years and I always stay in Jumeirah hotels. I had longed to stay at JET for a long time and this visit on my own was a scoping trip on my own with a view to returning with my family at a later date. It was a disappointing visit....

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Helpful?
Thank MaiBeebzy
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I appreciate that you have taken the time to write an honest review of your experience, your feedback is much appreciated. Although I am pleased to see you particularly enjoyed your time at the pool, I am disappointed that we were not able to fully meet your expectations on this occasion. Here at the hotel we do strive to ‘wow’...

Abu Dhabi, United Arab Emirates
Reviewed 12 November 2015

Jumeirah Emirates Tower, Wow! This hotel really makes me say Wow! It was one of the amazing hotel we stayed in Dubai. wonderful experience, great and friendly staff, amazing room interiors and great views from the room. This is the reason why we came back and stayed totaling three times for the past three years during Eid. The package with...

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Helpful?
Thank swaytap
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Wow! I am overjoyed to read that we helped create a "wow" experience for you and that we are your favourite hotel! Reviews such as yours truly motivate the team further to keep creating such experiences for all of our guests. I cannot wait to share your review with my team. I look forward to welcoming you back for Eid...

Manchester, England, United Kingdom
Reviewed 12 November 2015 via mobile

Excellent layout, design, service, location. Breakfast great. Access to wild wadi, private beach, dubai mall all great. Went to watch cricket, a short drive. Family loved it. Gym is excellent. Small pool nice. Great choice

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Helpful?
Thank Faz3-1
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am so pleased to read that you enjoyed your stay with us and mentioned so many points as highlights for you. I will certainly share your positive comments with my team who will be delighted to hear them. I look forward to welcoming you and your family back the next time you're in Dubai! Sincerely, Sven Wiedenhaupt General Manager

Reviewed 11 November 2015 via mobile

stayed 7 nights at this amazing hotel rooms are big, attention to details is everywhere, breakfast buffet is over the top with amazing choices. I would definitely recommend it rooms offer amazing views, lots of space and large bathrooms. location is convenient for tourism and for business

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Helpful?
Thank Diego P
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

It is such a pleasure to read your review, especially your complimentary comments regarding the rooms and the breakfast. We have actually recently renovated and relaunched the restaurant, Mundo, so it is particularly pleasing to see that our efforts have been recognised. Thank you for taking the time to leave such a great review. I look forward to welcoming you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Tokyo at the Towers
Tokyo at the Towers
Cuisines: Japanese, Asian, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Jumeirah Emirates Towers

Address: Sheikh Zayed Rd | Trade Center 2, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $239 - $860 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Emirates Towers 5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Jumeirah Emirates Hotel
Jumeirah Emirates Dubai
Hotel Style:
#8 Family Hotel in Dubai
#11 Romantic Hotel in Dubai
#14 Spa Hotel in Dubai
#17 Luxury Hotel in Dubai
#20 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Emirates Towers staff and other travellers.
78 questions
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Questions? Get answers from Jumeirah Emirates Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view on the Burj Kahlifa”
 of 5 bubbles 957wimc, 15 Feb 2017 | Read review
“For a woman travelling alone book the Chopard ladies room”
 of 5 bubbles BelleS_9, 13 Feb 2017 | Read review
“Ask for a room on higher floor”
 of 5 bubbles caro161, 10 Feb 2017 | Read review
“If it is a family of 4 I would recommend a room with 2 x Double beds instead of the sleeper couch”
 of 5 bubbles silvie346, 2 Feb 2017 | Read review
“High floors”
 of 5 bubbles georgepp2017, 29 Jan 2017 | Read review
5 of 5