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Jumeirah Emirates Towers

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2,477 Reviews from our TripAdvisor Community

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Showing 1,841: English reviews
Reviewed 28 February 2016

I had a brief stay in this beautiful Hotel and felt like staying at Home. The staff is professional and friendly. Check in was flawless and rooms are clean and tidy. Food & Beverage service is great so is the food. Only comment I have is about the Executive Club where service and variety food needs some improvement.

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Helpful?
Thank Farooq B
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am so happy to read that you thoroughly enjoyed all aspects of your stay and that you felt like you were at home. This is certainly high praise and I can't wait to share it with the rest of my team. I have noted your comments regarding the Club Executive Lounge and will certainly work on improving this together...

Abu Dhabi, United Arab Emirates
Reviewed 26 February 2016

We (family of 4) only stayed one night in the hotel but we will be back. Check in was smooth and friendly. The room was spacious (2 queen beds and a sofa bed) for a family of 4 and the view was fantastic. Although the pool is small, the hotel more than makes up for this by giving you entry...

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Helpful?
Thank Jwags2016
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am overjoyed to read that you and your family had such a fantastic stay with us! It is particularly pleasing to see that you made use of the free access to Wild Wadi and Zero Gravity, and that you mentioned the breakfast buffet as being a highlight for you. I will certainly share your positive feedback with the rest...

Brussels, Belgium
Reviewed 26 February 2016

Stayed in this hotel for 6 six days while visiting Dubai. Great hotel for business or leisure purposes if you want to visit the city. It is located in the financial district at a 10min drive from the Dubai Mall and the Burj Khalifa. There is also a metro station about 300m from the hotel but this involves a lot...

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Helpful?
Thank Anouck A
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

It is such a pleasure to read your review and know that you thoroughly enjoyed all aspects of your experience with us! It is particularly pleasing that you mentioned the service as being espeically good as I know my team works very hard to ensure that all guests have a memorable stay with us. I cannot wait to share your...

Ireland
Reviewed 26 February 2016

Possibly the best breakfast spread I have seen in a hotel - extremely multicultural and huge variety. Gym is good and I am assured the pool is fine even for serious fitness fanatics. Service is very good and plenty of staff around to help - just a few hundred meters to the DIFC so excellent location for business trips to...

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Helpful?
Thank baringall
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am delighted to read that you enjoyed all aspects of your stay with us, especially the breakfast and our central location. I have, however, noted your comments regarding your room not being ready upon your arrival. I sincerely apologise for the shortfall you experienced on this occassion as it is certainly not the level of service we strive to...

Haslemere, United Kingdom
Reviewed 26 February 2016

Another review entitled this "steady & solid" and that sums it up perfectly. It has all the usual you'd expect, such as high level of service, good rooms & amenities, good location for DIFC etc. Possibly the decor is a little tired now, but it is still perfectly pleasant. But as a leisure hotel it is arguably not a great...

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Helpful?
Thank MrnMrsBales
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am so pleased that you and your wife enjoyed your overall stay with us, and that you found the service to be a particular highlight for you. I will certainly share your comments with the rest of my team who work so hard to ensure that every guest has a memorable stay. I have noted your comments regarding the...

Den Haag
Reviewed 25 February 2016

Spent a few hours at this spa on Feb 19 with my wife. We received a flotation bath for 30min first which is equal to 4hrs of sleep. Afterwards we received an extensive massage for approx 1.5hrs. I was impressed by the way the staff took care of us. From the smiling friendly Saida to Pono and Hadil who gave...

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Helpful?
Thank Necmi I
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am so happy to read that you and your wife had such a relaxing and rejuvenating experience at our Talise Spa. This is exactly the level of service my team strives hard to achieve, so I know they will be thrilled when I share your feedback with them. Thank you for taking the time to leave such a great...

London, United Kingdom
Reviewed 22 February 2016

We have just returned from a week's stay at Jumeriah Emirate Towers - this was our 4th stay. As usual great 5 star service - but what sets this hotel apart from the now many other 5 star hotels is the executive club staff, in particular Jennifer who made our stay a memorable experience for us. She was amazing and...

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Helpful?
1Thank ImranKhan2012
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am overjoyed to read that you had yet another great stay with us and that my team was able to help create a memorable experience for you. I will certainly share your great feedback with them, especially with Jennifer who is certainly an asset to our team. It is reviews such as yours that my team strive to achieve,...

London, United Kingdom
Reviewed 21 February 2016 via mobile

I'd normally stay at the RitzCarlton DIFC on business trips but my company has decided to end that arrangement, so I had the pleasure of staying at Emirates Towers. By Dubai standards it is slightly old, but still a great property. I was on the 31st of some 50-odd floors and the views are stunning. I had an upgraded room,...

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Helpful?
Thank Michael S
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am so happy to read that you enjoyed your first stay with us and that you particularly enjoyed the uncontested views of the city. While I am pleased there are no "warts" that you can think of, I am slightly disappointed that we were not able to provide you with that WOW experience which is something we strive to...

London, United Kingdom
Reviewed 20 February 2016

Bar on level 51 of this stunning hotel is beautiful. The views are stunning and its nice to go on a tuesday during ladies night. The price of cocktails are worth the money for buy 1 get 1 free, sometimes buy 1 get 1 half price, happy hour makes a difference in an expensive bar! Also its nice, not to...

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Helpful?
Thank Priya K
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am so pleased that you enjoyed your time at our hotel and specifically at Alta Badia Bar. The uncontested views of the city is certainly breathtaking and I'm glad to see that this was a highlight for you. I will certainly share your great feedback with my team at the bar as I know they'll be delighted to hear...

Reviewed 20 February 2016 via mobile

I was travelling with my wife and three teenage children for a week's holiday and this was the first time we stayed at this hotel. It's location is central and just a a 30 minute walk from Dubai mall. The hotel laid on free shuttles to Dubai mall and the Wild Wadi water park at its sister hotel out at...

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Helpful?
3Thank Malcolm J
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am simply delighted to read that you and your family thoroughly enjoyed your holiday break with us! It is particularly pleasing to note that you made full use of our free shuttle services as well as the Wild Wadi passes, and that you found the breakfast variety and quality to be excellent. I will certainly share your great comments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Tokyo at the Towers
Tokyo at the Towers
Cuisines: Japanese, Asian, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Jumeirah Emirates Towers

Address: Sheikh Zayed Rd | Trade Center 2, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $230 - $945 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Emirates Towers 5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Jumeirah Emirates Hotel
Jumeirah Emirates Dubai
Hotel Style:
#8 Family Hotel in Dubai
#11 Romantic Hotel in Dubai
#13 Spa Hotel in Dubai
#17 Luxury Hotel in Dubai
#20 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Emirates Towers staff and other travellers.
80 questions
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Questions? Get answers from Jumeirah Emirates Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor for great view”
 of 5 bubbles sportingi, 24 Feb 2017 | Read review
“book executive suites. it offers amazing view”
  • view from executive suit
  • view from executive suit
 of 5 bubbles RounakJain, 23 Feb 2017 | Read review
“Ask for a room with a view on the Burj Kahlifa”
 of 5 bubbles 957wimc, 15 Feb 2017 | Read review
“For a woman travelling alone book the Chopard ladies room”
 of 5 bubbles BelleS_9, 13 Feb 2017 | Read review
“Ask for a room on higher floor”
 of 5 bubbles caro161, 10 Feb 2017 | Read review
5 of 5