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07/05/2017 08/05/2017
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    Shangri-La Hotel, Dubai

    Sheikh Zayed Road | PO Box 75880, Dubai, United Arab Emirates
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (162)
    Room & Suite (427)
    Dining (78)
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    Overview

    • Excellent81%
    • Very good12%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (161 reviews)
    “burj khalifa” (243 reviews)
    “dunes cafe” (43 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 2 days ago

    I was invited for a meeting at the Shangri-la Hotel in Dubai to discuss diversified investment opportunity in the UAE. The hotel was interior was fabulous and all the employees possess a genuine smile but ONLY one associate stands out. - Renel from the Concierge!...More

    Helpful?2  
    Reviewed 2 days ago

    Just a few days back we visited Shangri-La Hotel in Dubai and we were given the best experience ever that we could ask for. Renel, the concierge manager who assisted us was very kind and helpful. He went out of his way to make us...More

    Helpful?
    Response from Nicolas C, Manager at Shangri-La Hotel, Dubai

    Dear Jade O, Thank you for taking your time out to give us some feedback on TripAdvisor during your stay. Your kind comments are indeed rewarding and I will forward them to Renel, who will be delighted to learn that his efforts have been appreciated....More

    Reviewed 2 days ago via mobile

    During my last stay I was lucky enough to get the chance to try one of the refurbished rooms. The rooms are now upgraded and very stylish. Having new rooms mixed with a great service, couldn't ask for more from a hotel. The hotel is...More

    Helpful?1  
    Response from Nicolas C, Manager at Shangri-La Hotel, Dubai

    Dear Gia I, Thank you very much for posting your review on TripAdvisor. We are glad to hear that you had a wonderful experience whilst staying with us. Thank you for your positive feedback about services and facilities. We look forward to welcoming you back...More

    Reviewed 4 days ago

    nice stay in Shangrila Dubai, everything in this hotel was simply perfect. service is excellent and quick. staff are very friendly and helpful. the view from the horizon floor is awesome. Thank you for everything.More

    Helpful?
    Response from Nicolas C, Manager at Shangri-La Hotel, Dubai

    Dear Hanan A, Thank you for your positive feedback related to your recent stay. Your comment about our services and facilities is very much appreciated. It is indeed a pleasure to take care of you and I look forward to welcoming you back to Shangri-La...More

    Reviewed 4 days ago via mobile

    I am among the lucky ones who had the privilege of staying in a newly refurbished room in Shangri-La Dubai. I must say that staying on the 29th floor is like a breath of fresh air considering that this hotel is more than a decade...More

    Helpful?1  
    Response from Nicolas C, Manager at Shangri-La Hotel, Dubai

    Dear Sunkissed_Memories, Thank you for staying with us and for taking the time to share with us your feedback. It gives me great pleasure to know that you are very pleased with our services and enjoyed your stay while you were our guest. We aim...More

    Four Points by Sheraton Sheikh Zayed Road, Dubai
    1,991 reviews
    #91 of 541 hotels in Dubai
     
    Sofitel Dubai Downtown
    2,019 reviews
    #42 of 541 hotels in Dubai
     
    JW Marriott Marquis Hotel Dubai
    5,608 reviews
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    Taj Dubai
    1,244 reviews
    #11 of 541 hotels in Dubai
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 189 - USD 415 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Spa Hotel in Dubai
    • #14 Luxury Hotel in Dubai
    • #26 Romantic Hotel in Dubai
    • #33 Family Hotel in Dubai
    • #61 Business Hotel in Dubai
    Photos
    Traveller (162)
    Room & Suite (427)
    Dining (78)
    Pool & Beach (29)
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    Questions & AnswersAsk a question
    Aislingbyrnex
    What is the check-in time at this hotel? 🙂
    16 March 2017|
    Answer Show all 4 answers
    Response from Gerhard H | Property representative |
    Dear Aislingbyrnex, Our standard check in time is 14h00. In case of early arrival, we recommend to reserve your room from the night before your arrival in order to guarantee immediate access. Best regards, Gerhard... More
    1
    Vote
    U B
    Hi there. Like other apartments in hotel, does yours have washing machines?
    3 March 2017|
    Answer Show all 5 answers
    Response from Gerhard H | Property representative |
    We can provide washing machines in our 2 and 3 bedroom service apartments upon request. This service is no available for our Single Studio Apartments. The hotel provides laundry service at very reasonable rates for long... More
    1
    Vote
    Graham F
    Hi, do you provide a hire car service and if so, which provider please?
    12 January 2017|
    Answer Show all 4 answers
    Response from Gerhard H | Property representative |
    Many thanks for your inquiry. The hotel can assist you with your car rental needs through international car rental companies which are represented here in Dubai. Please do advise me of your contact so that our Concierge can... More
    0
    Votes
    Room Tips
    "Use the Hotel Concierge - they are highly professional and service committed!"
    Read review
    "Definitely worth upgrading to the Horizonb Club Level"
    Read review
    "The best views are from rooms on higher floors."
    Read review
    "Views from either side of the hotel are wonderful, sea views on one side and the always impressive Burj..."
    Read review