We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Tripadvisor
Save money. We search 200+ sites for the lowest hotel prices.
Save
Share
Sheikh Zayed Road, Dubai United Arab Emirates
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Experience Expo 2020 with Shangri-La
Hotels.com
Booking.com
USD 286
View deal
Reserve now, pay at stay
Hurb
USD 280
View deal
Expedia.comUSD 286
TravelocityUSD 286
FindHotelUSD 284
View all 20 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (2184)
Room & Suite (954)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Read more
Updated 16/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Dubai
Updated 16/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#33 of 869 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Shangri-La Hotel, Dubai is an ideal starting point from which to discover the city’s dynamic energy. Strategically located on Sheikh Zayed Road, minutes away from The Dubai Mall, Dubai International Financial Centre (DIFC) and City Walk, the hotel offers 302 spacious rooms and suites with stunning views of the Downtown Dubai skyline or the Arabian Sea. Asian-inspired dining options and a pool offering unobstructed views of the Burj Khalifa complete the experience.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Free shuttle or taxi services
Electric vehicle charging station
Valet parking
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Children's television networks
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Sun loungers / beach chairs
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Radio
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Russian, Arabic, Chinese and 2 more
Hotel links
Special Offer:Experience Expo 2020 with Shangri-La

Location

Full view
95Great for walkers
Grade: 95 out of 100
152Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
2842Reviews195Q+A100Room tips
Traveller rating
  • 2,429
  • 282
  • 75
  • 25
  • 32
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Bermet A wrote a review 19 Jan
1 contribution
Hi all , this first time I decided to give a review generally about the hotel staff, I have been in many other hotels , and usually I used to travel very often, Time was spent wonderful in hotel , kind and warm welcome is very important, thanks a lot for Nazifa. She is very professional, even I was amazed that she speaks many languages. Anyone who needs help within hotel and about Dubai activities which must visit place, ask from Nazifa. Thank a lot for Shangrila hotel
Read more
Date of stay: January 2022Trip type: Travelled with friends
Helpful
Share
Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded yesterday
Dear bermeta2022, Thank you for taking your precious time to write and share your positive feedback on TripAdvisor following your recent patronage at Shangri-La Dubai. We are thrilled to learn that you had an amazing time and enjoyed our services throughout your visit. We thank you also for highlighting the great hospitality and attention offered by our colleague Nazhifa, who has shown her kindness and professionalism, as well, ensured to create a memorable experience for you. She will be delighted to be praised by our valued guests such as yourself, as your comments are a great encouragement for us to continue our commitment to create more memorable experiences for our guests. We are certainly looking forward to welcoming you back at Shangri-La Dubai in the not too distant future. With kind regards, Hakan Ozel General Manager
Read more
Kevin E. (ValueLabz.com) wrote a review Mar 2021
Rotterdam, The Netherlands14 contributions5 helpful votes
Hotel's Favourite
Amazing service, very good location and a really friendly staff that I have never experienced anywhere before. One of the doormen (Yasser) did an amazing job at a time where I forgot my phone in a taxi. Just 60 minutes later I have received my phone back thanks to the help of him. Apart from that, whenever you need anything the staff is always very helpful! Service is on another level - Highly recommended
Read more
Date of stay: February 2021
1 Helpful vote
Helpful
Share
Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 14 Mar 2021
Dear ValueLabz, Thank you very much for choosing Shangri-La Hotel, Dubai for your recent stay and sharing your positive feedback on TripAdvisor. Our goal for our guests is always to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. And we are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to you liking. I am honored to learn our team were able locate the missing phone of yours and ensured to deliver the great service throughout your patronage. We thank you for your kind words, it was our pleasure to be at your service. We certainly look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. Yours sincerely, Hakan Ozel General Manager
Read more
hoteliertraveler wrote a review 18 Jan
United States26 contributions22 helpful votes
Amazing Hotel and Staffs. Thank you for accommodating us. Really Likes your breakfast. Thank u to NAZHIFA who greeted us upon arrival in Breakfast restaurant and make us feel at home, very approachable reception and one more staff who managing the restaurant name was PRADEEP serving us our favorite drinks and omelette. We felt very comfortable. Thank you Shangri-la Dubai. Definitely we will come back again.
Read more
Date of stay: December 2021Trip type: Travelled as a couple
Room Tip: No
See more room tips
Helpful
Share
Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 3 days ago
Dear yahchua, Thank you for taking your precious time to share your excellent review on TripAdvisor following your patronage at Shangri-La Dubai. We are very happy to note that you found our hotel amazing and enjoyed our services, especially the breakfast experience during your recent visit. Thank you for complimenting on our colleagues Nazhifa and Pradeep who ensured to take a great care of you. Our people go above and beyond to ensure to delight every guest and render the services truly from their hearts. I will be delighted to share your kind words with the team. We appreciate your positive feedback and look forward to welcoming you back again at Shangri-La Dubai in the nearest future. With kind regards, Hakan Ozel General Manager
Read more
Claire S wrote a review 17 Jan
Oxted, United Kingdom3 contributions2 helpful votes
Excellent Thai full body massage by kind therapist Zubaida followed by Jasmin tea in a relaxing lounge area The environment is calming and peaceful run by professional staff. I will definitely visit again on my next trip!
Read more
Date of stay: January 2022Trip type: Travelled as a couple
Helpful
Share
Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 3 days ago
Dear clairesY1807CN, Thank you for your excellent feedback shared on TripAdvisor following your recent patronage at Shangri-La Dubai. As we pride ourselves in offering the highest levels of care and hospitality to all our guests, we are delighted to hear that you had an amazing spa treatment and enjoyed the professionalism of our therapist Zubaida. Thank you for your kind words and compliments on our services and facilities, it was our pleasure to take care of you throughout your visit. We certainly look forward to welcoming you back at Shangri-La Dubai in the future. With kind regards, Hakan Ozel General Manager
Read more
Zenou S wrote a review 17 Jan
1 contribution
The hotel is gorgeous, we have access to a spa, an outdoor pool with burj khalifa view, the level 42 is giving us an amazing view on downtown really loved it all ! And special thanks to the staff ( including Yasser) which was amazing and so kind, they made our stay so easy.
Read more
Date of stay: January 2022
Cleanliness
Service
Helpful
Share
Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 3 days ago
Dear solenez2020, We would like to thank you very much for choosing Shangri-La Dubai and sharing your excellent feedback on TripAdvisor. We are delighted to read your positive comments and observations regarding the hotel’s products, facilities, as well as the incredible views of Burj Khalifa from the Level 42. Your positive comment about our colleague Yasser is thoroughly appreciated. Our people are our most prized assets, and it is through comments such as yours do we all, strive to provide service straight from the heart. We will surely share your excellent remarks to him. Our heartfelt gratitude for your patronage and we are looking forward to welcoming you back at Shangri-La Dubai very soon. With warm regards, Hakan Ozel General Manager
Read more
Previous
123456
PRICE RANGE
USD 122 - USD 273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hotel dubai, shangri la dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiTrade Centre / Trade Centre 1 / Dubai International Financial Centre (DIFC)
NUMBER OF ROOMS
302
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Shangri-La Dubai
Which popular attractions are close to Shangri-La Dubai?
Nearby attractions include Blue Waters Marine (0.01 km), Madouk Nights (0.4 km), and Mantis Dubai (0.4 km).
What are some of the property amenities at Shangri-La Dubai?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Shangri-La Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Dubai?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Shangri-La Dubai?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Shangri-La Dubai?
Conveniently located restaurants include Benjarong, Another Bar, and 24th St. World Street Food.
Are there opportunities to exercise at Shangri-La Dubai?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Dubai have an airport shuttle?
Yes, Shangri-La Dubai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Shangri-La Dubai have airport transportation?
Yes, Shangri-La Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.