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Four Points by Sheraton Bur Dubai

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Traveller (333)
Room & Suite (309)
Dining (162)
Overview
Four Points By Sheraton Bur Dubai Khalid Bin Al Waleed Rd 113 "Bank Street," Bur Dubai, Dubai 33196 United Arab Emirates See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Rooms
30 Sep.1 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,041)
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889 results
Traveller rating
327
385
115
36
26
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LanguageEnglish
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385
115
36
26
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All reviewsbank streetantique bazaartwo metro stationskhalid binmeena bazaarindian restaurantal fahidigreen linespg membersuper markethotel is locatedenglish pubtravel deskbusy roadthe hotel staffbreakfast spreadcomfortable stay
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1 - 5 of 889 reviews
Reviewed yesterday via mobile

Really had a good time.. they upgraded my room & even extended my check out on request. 1. Hotel situated at a very good location, near 2 Metro Stations/ Bus Station, Meena Bazaar, Burzuman Mall, many Supermarkets nearby. 2. Very well disciplined & helping Staff....More

Thank Pravesh04
Reviewed 6 days ago via mobile

Good hotel, located in the heart of the the city, rooms are pretty spacious, lot of restaurants in and around the hotel, good service, well priced too, parking available, overall had a good experience staying.More

Thank yashaikh2018
Response from Sanjeev_Gohlan, General Manager at Four Points by Sheraton Bur DubaiResponded 2 days ago

Hi Yashaikh2018, We appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during visit. We are delighted to know that our team has provided you with the best of services.. It is always...More

Reviewed 2 weeks ago

It was my second time in this hotel I like this hotel very much all the staff are very helpful and friendly especially Dinesh who works at a reception desk. We stayed in this hotel in August 2018 The fahidi metro station is only a...More

Thank mohamedshakill
Response from Sanjeev_Gohlan, General Manager at Four Points by Sheraton Bur DubaiResponded 2 weeks ago

Hi mohamedshakill, Thank you for choosing us again for your stay. We are delighted to know that your team has provided you with the best of services.. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most...More

Reviewed 3 weeks ago via mobile

This property is located on bank street minutes away from metro station. The rooms were well maintained neat and clean with all amenities, breakfast spread was good, though front desk were slow but overall it was a wonderful stay.More

Thank Manoj B
Response from Sanjeev_Gohlan, General Manager at Four Points by Sheraton Bur DubaiResponded 2 weeks ago

Hi Manoj B, Thank you for choosing us for your stay. We are delighted to know that your team has provided you with the best of services.. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most...More

Reviewed 3 weeks ago via mobile

It's a clean and nice hotel in a very vital area with a friendly staff. The hotel is near to supermarket and several restraunts if anyone wishes to eat outside of the hotel. I find staying in such hotel is very practical.More

Thank A7mad3lii
Response from Sanjeev_Gohlan, General Manager at Four Points by Sheraton Bur DubaiResponded 2 weeks ago

Hi A7mad3lii, Thank you for sharing with us a review on here on Tripadvisor. Your recognition of our product, location and service is appreciated by all of us. It is our endeavor to provide our guests with the highest levels of service and comfort to...More

View more reviews
About
Description
A four star property located on the well known "Bank Street" in Bur Dubai. The hotel features 125 guest rooms and suites with 3 restaurants including a pub. It is only a few minutes walk from major shopping ...More centers, the old souks, Meena Bazaar, Dubai Museum and Khalid Bin Waleed Metro Station. Free bus shuttle to beach & major shopping malls is available. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
125
Price range
USD 60 - USD 234 (Based on Average Rates for a Standard Room)
Also Known As
Four Points By Sheraton Bur Dubai Hotel Dubai
,
4 Points By Sheraton Bur Dubai
,
Four Points Bur Dubai
,
Four Points Dubai
,
Sheraton Dubai
,
Four Points Sheraton Dubai
,
Dubai Four Points
,
Dubai Sheraton
Location
United Arab Emirates > Emirate of Dubai > Dubai
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
125
Price range
USD 60 - USD 234 (Based on Average Rates for a Standard Room)
Also Known As
Four Points By Sheraton Bur Dubai Hotel Dubai
,
4 Points By Sheraton Bur Dubai
,
Four Points Bur Dubai
,
Four Points Dubai
,
Sheraton Dubai
,
Four Points Sheraton Dubai
,
Dubai Four Points
,
Dubai Sheraton
Location
United Arab Emirates > Emirate of Dubai > Dubai
Photos
Traveller (333)
Room & Suite (309)
Dining (162)
Pool & Beach (35)
Amenities (28)
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Questions & Answers
Ask a question
Scarlett P
25 March 2018|
Answer
Response from Sherlock_Holmes_007 | Reviewed this property |
Hi, The shuttle leaves the hotel at 9am every day.....there are no other shuttle services throughout the rest of the day. They drop you off at the public beach which is about a 25 minute ride away, but there are sunbeds... More
0
Votes
mathewlovelyn
Hi, I wanted to celebrate my birthday weekend in Dubai and hence selected Four Points as I had had a brilliant experience staying at Four Points by Sheraton in Pune for about 3 weeks last year. This turned out to be infuriating and a disaster. The room didn't have basic amenities like a microwave and the iron box and electric kettle were broken. My partner had to stand beside the kettle and hold it in a peculiar position to get the water heated up for a cup of tea or coffee. The iron box was squirting out hot water when used. It was dangerous. The toilet paper was of the lowest quality and the slippers in the room were unbranded. The toiletries weren't replenished on a daily basis and I had to keep calling the front desk to have it done. The bed linen wasn't changed daily even though it was dirty and the sheets had stains on it. I wanted two slices of pizza heated up and the front desk made such a big deal out of it and refused to do it. It was just ridiculous given the fact that there is an indoor kitchen. I requested the kitchen staff to clean a pomegranate for me, and they just cut it and brought it back. I had to clean it myself (when they had promised to cut and clean it hygienically). My birthday card left in the room by the hotel pissed me off ... my name was spelled incorrectly and my gender was changed (Mr. Lovely instead of Ms. Lovelyn). No value added service was given to make up for this goof up and complimentary for my birthday. The towels in the room were too small and even though there was a bath tub in the room, no bubble bath liquid was provided by the hotel. I had to go to a departmental store at night and get it by myself. Nobody wiped my car at the hotel before bringing it upstairs - valet parking. When I arrived, no welcome drink was proactively offered, I had to ask for it.Each time I called the reception, they used to address me as Mr. Mathew instead of Ms. Mathew which was very annoying. The choice of food wasn't great for breakfast and there was no variety in addition to it being insipid. Same stuff everyday and the table service wasn't great at all. The waiters were racist and didn't treat Indians well. The room rent was deducted from my card a day before i checked in and a detailed bill wasn't sent to me. Nobody even bothered to call me from the hotel to explain the taxes and breakdown to me before deducting the money. Each time I asked for water, they gave me fewer bottles than requested for. Overall, a very disappointing experience and I will never choose Four Points again in my entire life. I hate your hotel!!!
22 March 2018|
AnswerShow all 4 answers
Response from Ianfung | Reviewed this property |
Totally correct! Microwave are normally available in apartments with kitchen NOT normal hotel rooms. The Four Point is a good 4* hotel and looks like you need a five * hotel....
1
Vote
lalani_13
Hello: We are planning to visit Dubai in November this year and as per view, we are thinking of staying at this hotel but we have few inquiries before booking this hotel. What is the difference between Classic Room and Preferred Room(view)? Are both types room on higher floors> How many floors this hotel has? Someone suggested to get the room on higher floor preferable above 4th floor? Someone wrote that breakfast room is small and gets busy? What are breakfast hours? What do you get for breakfast? (lots of varieties) like egg and waffals station, yogurt, fresh fruits, fresh fruit juice, toast, butter, jam, tea/coffee, muffins and pastries and some indian dishes also like what? Which shopping mall free shuttles takes you and are there specific times for the bus to drop us and what is the specific time for shuttle to pick us? Are the elevator fast? The room has tea/coffee maker with tea bags and coffee bags, free toiletries, how many bottle water they give you per room per day? Is there a fridge also or just mini fridge? How far is Meena Bazaar and Abra from this hotel? How long it takes to walk to those places? There is also FREE WIFI in the room? Which large mall is near the hotel? Thanking you very much for all the details in advance. we also understand that SANJEEV is the cluster G.M. and Mr. Santanu kumar is the supervisor as per reviews and we understand that this hotel is very clean, and rooms are big and staffs are very friendly and greets you all the time. with best regards from: LALANIS
25 January 2018|
AnswerShow all 6 answers
Response from Sanjeev_Gohlan | Property representative |
Hi Lalanis, Thanks for reaching out. To answer your questions: - What is the difference between Classic Room and Preferred Room(view)? This depends on which room are you going to be staying. However, prior to arrival you... More
0
Votes
Room Tips
"Ask for front view rooms and higher"
Read review
"Food in all 3 restaurants is great but in case you are interested in street food, it's all in walking..."
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"ask for a non-smoking room"
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"room on a higher floor will be quieter"
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