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Sheraton Dubai Creek Hotel & Towers

Despegar.comUSD 166*
View Deal
#39 of 544 Hotels in Dubai
Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
USD 230*
USD 166*
Great Deal
USD 198*
USD 169*
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Sheraton Dubai Creek Hotel & Towers
Sheraton Dubai Creek Hotel & Towers
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1,795 Reviews from our TripAdvisor Community

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Showing 1,441: English reviews
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Leeds, United Kingdom
Reviewed yesterday NEW

This hotel continues to surpass all expectations. The staff here are attentive and welcoming and the level of service is excellent. Located near to the World Conference Centre and the Airport this is an excellent choice for anyone wanting an affordable level of luxury whilst in the area on business. An extra special "Thank-You" goes out to Jocelyn and her...

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Helpful?
Thank ChrisK1963
Elgin, United Kingdom
Reviewed 3 days ago NEW

Service excellent throughout. Had requested an early check in and accommodated as soon as a room became available. Reception serve excellent. Breakfast had a great selection and derive also good. We were in room 415 which had views of the creek. Room was lovely, had everything I needed. Very clean. Visited the Chelsea arms pub which was also good. Wish...

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Helpful?
Thank stevetracy1971
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear stevetracy1971, Thank you for choosing to stay here at the Sheraton Dubai Creek Hotel & Towers! We are very delighted to learn that you have enjoyed your 2- night stay with us and that our products and services have highly satisfied your expectations. We have shared your review with the team who for sure are very delighted knowing their...

Baden bei Wien
Reviewed 1 week ago

Stayed there for a 4 nights business trip. Location is good, close to the airport. Unfortunately the complimentary airport pickup did not work, but this was the only thing. Rooms are nice and spacious and mine had a nice view on the Creek. Gym is a bit small, but ok to do basic work out. Staff is overall very friendly...

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Helpful?
1Thank SensationP
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear SensationP, Thank you very much for sharing your review regarding your most recent experience at our property. It is very gratifying to learn that you have enjoyed your stay with us, the hotel's location which is approximately 20 minutes from the Dubai airport, the great view of the Dubai Creek from your room and that our friendly and helpful...

Manchester, United Kingdom
Reviewed 1 week ago via mobile

Both my wife and I stayed at the hotel for 3 nights on our way back from Australia. The hotel staff could not do enough for us from the moment we arrived and checked in. We booked a Club Room which gave us access to the Club Lounge. I would like to give a special mention to all the Club...

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Helpful?
1Thank daveallan123
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear daveallan123, Thank you very much for your 5-sealed rating and review regarding your most recent experience with us. We are glad to know that you and your wife have enjoyed your 3 nights stay with us, the Club room facilities and most importantly, recognizing the utmost hospitality of our Club Lounge team members namely Hazel, Jocelyn, Krystel, Jona, Mathew,...

Melbourne, Australia
Reviewed 1 week ago

We visited in January 14,15,16 this year. The staff were fantastic and were always happy and helpful. In particular the concierge staff were so helpful, organising one of the desert experiences at half the cost of other companies. The breakfast was very goodA special mention to Shamsul a lovely gentleman who diligently fixed our broken stroller, and Virgilio, Shafan and...

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Helpful?
Thank Checkintime
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Checkintime, Thank you very much for your review regarding your most recent stay with us! We are pleased to learn that you have enjoyed your stay with us. We highly appreciate your kind words of appreciation of our team most especially Shamsul, Virgilio, Shafan and Francis who made your stay exceptional! We will gladly pass on your wonderful review,...

Loveland, Colorado
Reviewed 2 weeks ago

This beautiful hotel is located in a lovely area right next to the Dubai Chamber of Commerce and alongside Dubai Creek. I love staying at this hotel and ask my hosts at the University of Dubai to schedule me there. What do I like best? The hotel itself is wonderful but it is the people who work there that care...

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Helpful?
Thank George S
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear George S, Thank you very much for sharing your review and for choosing to stay at the Sheraton Dubai Creek Hotel & Towers! We are very delighted to learn that we have highly met your expectation in terms of hotel's location, your spacious and comfortable room, food and beverage offerings, most importantly the utmost hospitality from the team. We...

Colleyville, Texas, United States
Reviewed 2 weeks ago via mobile

I've stayed at the Sheraton Dubai Creek many times and I have never been let down. The staff is top notch....from the bellmen to the front desk to the restaurants and housekeeping. A special shout out goes to Jocelyn's team in the Lounge: Krystal, Amor, Hazel, Jona, Archer, and Anthony. Love starting my morning with you and then feeling I'm...

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Helpful?
Thank Ellen E
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Ellen E, Thank you very much for your review on your recent stay at our property! We are pleased to know that you enjoyed the hotel's location by the old Dubai overlooking the Dubai Creek, few minutes walking distance to the Gold and Spice Souk, proximity to the Union Metro station and most importantly, the warm hospitality of the...

Reviewed 2 weeks ago

I can safely say form a customer service perspective one of the best hotels I've stayed in for the price. The staff were brilliant and nothing was ever to much trouble. The room was a good size and a pleasant experience. Breakfast had a wide selection and the little terrace area by the pool a good place to catch the...

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Helpful?
1Thank Nick A
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Nick A, Thank you very much for taking the time to rate us on TripAdvisor, and for sharing you review on your most recent stay with us! It is gratifying to know that you're highly satisfied with your room, offerings in our food and beverage venues; Hatta restaurant where you had breakfast with wide selection, Vivaldi by Alfredo Russo...

Washington DC, District of Columbia
Reviewed 3 weeks ago via mobile

Nothing to say. Professional staff, spacious rooms, great breakfast and nice vibe. The only downside is that it is far from dubai's main attractions but this is a good business hotel. Highly recommended especially if you have meetings close to dubai chamber.

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Helpful?
Thank aWashingtonian
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear aWashingtonian, Thank you very much for your wonderful words of compliment regarding your most recent stay with us! We are pleased to learn that you have enjoyed your stay and that you are happy with our professional team members, spacious rooms as well as the breakfast offerings. We look forward to welcoming you back on your next trip to...

Kuwait City, Kuwait
Reviewed 3 weeks ago

Love this hotel... so many amazing amenities for a really really great price. I love the breakfast buffet... love the lounge that comes with Club rooms... which I always, always get... and a GREAT limo from the airport... one time a Porsche SUV... another time a Lexus ... just wonderful old time elegance! LOVE IT!!!!

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Helpful?
Thank GourmetGirl2017
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear GourmetGirl2017, Thank you very much for sharing your experience on your most recent stay in our property. We are pleased to hear that you had a wonderful stay with us and that you were highly satisfied with our hotel amenities, breakfast and Club lounge offerings as well as the airport transportation. We strive to provide all of our guests...

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09/04/2017 10/04/2017
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Hilton Dubai Creek
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Dubai Creek Hotel & Towers is a newly renovated 5-star landmark hotel, which for over 36 years has extended warm hospitality to discerning guests on the trade waters of Dubai Creek. The 268 guestrooms and suites provide a relaxing escape from the bustling city for both the business and leisure traveller. The fully refurbished and brand new rooms offer the perfect setting of style and technology. All guestrooms feature enhanced technology with a 42 inch LED television, media hub and WiFi, the signature Sheraton Sweet Sleeper(R) Bed, Shine for Sheraton bath amenities, in room safe, iron complete with ironing board, tea and coffee facilities and much more. The hotel offers a wide array of restaurant options to please all palettes, including Italian restaurant Vivaldi by Alfredo Russo, Indian restaurant Ashiana by Vineet and Creekside Japanese Restaurant. ... more   less 

Additional Information about Sheraton Dubai Creek Hotel & Towers

Address: Baniyas Road, 1/3 | P.O. Box 4250, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $126 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Dubai Creek Hotel & Towers 5*
Number of rooms: 268
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Despegar.com, Priceline, Agoda, Hotels.com, Travelocity and Jetsetter so you can book your Sheraton Dubai Creek Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dubai Sheraton
Hotel Style:
#18 Family Hotel in Dubai
#25 Business Hotel in Dubai
#30 Spa Hotel in Dubai
#30 Romantic Hotel in Dubai
#37 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dubai Creek Hotel & Towers staff and other travellers.
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Questions? Get answers from Sheraton Dubai Creek Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suits are large and sunny with excellent views of The Creek.”
  • View from our room on the 10th floor
 of 5 bubbles ChrisK1963, 25 Mar 2017 | Read review
“Creek view rooms have great views”
 of 5 bubbles stevetracy1971, 23 Mar 2017 | Read review
“Get a Creek Side room. There's a gorgeous view of Dubai. Hotel prices are reasonable. Check out the wonderful Club lounge to check out.”
 of 5 bubbles georges821, 12 Mar 2017 | Read review
“Creek view is the best”
 of 5 bubbles DrMohamedMagdi, 4 Mar 2017 | Read review
“Get one facing the creek.”
 of 5 bubbles dorothys42, 28 Feb 2017 | Read review
5 of 5
Despegar.com
USD 166*
View Deal
Booking.comUSD 198
Expedia.comUSD 169
JetsetterUSD 230
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*Disclaimer
Prices are for 1 room, 2 adults
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