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Rixos The Palm Hotel & Suites

East Crescent Plog40 Palm Jumeirah, Dubai 18652 United Arab Emirates
Traveller (11078)
Pool & Beach (1217)
Room & Suite (1172)
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About

5.0
#45 of 810 hotels in Dubai
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.5 of 5 bubbles
Value
2023 Travellers' Choice Best of the Best
Situated on the tip of Palm Jumeirah’s east crescent, Rixos The Palm Dubai is Dubai’s only Ultra All-Inclusive beach resort. The resort boasts the city’s most spectacular location offering panoramic views of the azure waters of the Arabian Gulf, Dubai's iconic skyscrapers, the glittering skyline of Dubai Marina and the remarkable lagoons and architecture of Palm Jumeirah itself. Decorated in sophisticated shades of cream and gold, accented with dark wooden furniture and parquet flooring, the resort features 316 rooms and suites that provide a wealth of comfort and luxury.
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Property amenities
Free private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Housekeeping
Room service
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, French, Russian, Arabic and 4 more

Location

East Crescent Plog40 Palm Jumeirah, Dubai 18652 United Arab Emirates
Name/address in local language
Getting there
Somewhat walkable
Grade: 57 out of 100
57
Dubai Airport
Dubai World Central - Al Maktoum International Airport
22.7 km
See all flights
9,669Reviews1,277Q+A100Room tips

Reviews
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Detailed Reviews
Sneha p wrote a review Jan 2020
Leicester, United Kingdom114 contributions100 helpful votes
5.0 of 5 bubbles
We stayed at Rixos for 4 days and our experience was unbelievable. It caters for all ages and backgrounds, with 4 restaurants on site, you won't be left hungry! The drinks were really good and they use branded alcohol with branded soft drinks too. On arrival, the receptionist gave us our room early as we arrived around 10am, they even let us have breakfast first before going to our room. We stayed in a 3 bed apartment, which was cleaned everyday and was spotless! The two asian men who cleaned our rooms were so polite and made sure our stay was perfect. The best restaurant was the Italian, not much to choose from but the food is delicious as well as the wine. Our least favourite was the buffet restaurant by the reception. Food was repetitive and flavourless, with no real service from staff - i wouldn't drink the wine here either. Breakfast and lunch was delicious, with lots to choose from!
We also had a massage in the Spa by 3 lovely ladies - Basma, Nora and Sara, very polite and thorough.
The two bartenders Shiva and Sahil were very friendly and made sure we always had a drink at hand!
Overall our stay was perfect, a few things they could improve on is management. Quite often we saw managers shouting or arguing with staff in-front of their guests, over the smallest matters, you can tell the staff do not get treated nicely
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Date of stay: December 2019
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RixosThePalm, Manager at Rixos The Palm Hotel & Suites
Responded 3 Jan 2020
Dear sp043, It is so delightful to read such a wonderful feedback from you about your stay in Rixos The Palm Dubai. We are very thankful for your detailed approach to the review as well as warm comments towards our team, room and services. With regret we found out that not all our restaurants have met your expectations, however we always strive to improve our services to make our guests more happy. Thank you for sharing your experience. We sincerely hope that your stay in Dubai was truly memorable and we look forward to welcoming you back. Sincerely, Guest Relations Department
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Sue A wrote a review Feb 2020
Newport, United Kingdom93 contributions62 helpful votes
5.0 of 5 bubbles
From the minute we arrived the staff were helpful and courteous, we arrived early in the morning and we were lucky our room was available.
The room was spacious, clean and had everything we needed.
We ate breakfast mainly in the turquoise restaurant which tended to be quieter than A la Turca which is the larger buffet restaurant.
Being vegetarians we were unable to eat in the steakhouse or the fish restaurant but we ate several nights in the Italian here we had the best starter made from beetroot ever tasted.
The pool areas were kept really well and we used the soft sandy beach to sit and relax on where there were plenty of sun beds.
Drinks are served by the glass, this includes wine which I found a bit annoying much rather be able to have a bottle with a meal. Also all bars are outside which in January it was a little cool to sit out in the evening.
Taxis are plentiful and not that expensive costing about £15 to go to the Dubai Mall.
Overall I would have no hesitation on recommending this hotel if visiting Dubai.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RixosThePalm Dubai, Other at Rixos The Palm Hotel & Suites
Responded 20 Feb 2020
Dear 624suea, Thank you so much for sharing your comments about your stay in Rixos The Palm Dubai Hotel& Suites. We are delighted to know that you had a great stay with us, enjoyed our services, your spacious room and restaurants. We look forward to welcoming you again in Rixos The Palm Dubai. Best regards, Guest Relations Department
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Riya wrote a review June 2020
London, United Kingdom34 contributions28 helpful votes
+1
5.0 of 5 bubbles
What can I say? My parents bought my sister and I tickets for Rixos the Palm as a suprise for my 18th birthday and the staff at this hotel made my birthday a dream come true. From the minute we checked in to the day we checked out, this hotel has exceeded our expectations. On arrival, the gentleman checking us in to the hotel said that we have been given a special upgrade as my parents emailed the hotel prior to us arriving, stating that it was my 18th birthday. As a free upgrade, we were given a penthouse which was the best room (or should i say ROOMS) in the hotel. We had the all inclusive deal which meant that during our stay we didn't have to worry about the costs of keeping hydrated etc which is always the best option when on holiday with hot weather. The food in the beach restaurant was excellent with a good variety to choose from and the cocktails at the beach and pool bar were also excellent.

On the day of my birthday (which was our first full day here) I was sung happy birthday by the members of staff whilst I was having breakfast in the outdoor seating area with a beautiful birthday cake and crown which definitely took me by suprise ( I was looking around when I heard the singing as I thought it was somebody elses birthday as well!). After an amazing start to my birthday, I was surprised yet again when my sister and I went back to our penthouse. The maid had put rose petals on my bed and the dining table, and on our coffee table there was another beautiful cake with a bottle of sparkling grape juice.

This hotel has created birthday memories for me which I will never forget and I am forever thankful for the efforts they made, going out of their way to look after my sister and I and to make my 18th birthday special in every way. Thank you so much to all of the staff who made our trip absolutely unforgettable...
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Date of stay: October 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RixosThePalm Dubai, Other at Rixos The Palm Hotel & Suites
Responded 6 July 2020
Dear riyasidhu_01, First of all, we would like to thank you for choosing Rixos The Palm Dubai and sharing the impressions of your stay with us! We are very happy that you enjoyed your time with us and our team made your Birthday memorable. It is a true pleasure to read that you enjoyed your room and our warm hospitality. It was a true pleasure having you as our guest and we hope to welcome you back to our hotel very soon. Sincerely, Hotel Management
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Anthony0311 wrote a review Jan 2020
London, United Kingdom2 contributions6 helpful votes
3.0 of 5 bubbles
We spent a week at the hotel. It is a nice complex which caters well to families. The private beach is convenient and the choice of restaurants on site are varied and family friendly. Overall the quality of food is very good throughout, we would recommend booking the restaurants (that require bookings) before arrival - as they can get quite busy and walk-ins can't always be accomodated. We found them very well equipped to deal with babies, the staff were brilliant at sterilising our bottles and the range of baby food onsite was great.

The staff are very friendly and helpful.

We rated the hotel as 3 out of 5, due to the fact it the room was not as clean as what you would expect from a 5* hotel, one particular area we felt lacked consideration was the bathroom. We have stayed in lower standard hotels before that we felt were much cleaner. Given the price point to stay at The Rixos the level of cleanliness lacked attention.

We also found the spa treatments to be overpriced and even though we did treat ourselves to one - it definately was not up to a 5* hotel standard.

Overall it was a pleasant stay but we don't aim to return due to the location (being a bit out of the way) and factors listed above.
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RixosThePalm, Manager at Rixos The Palm Hotel & Suites
Responded 4 Jan 2020
Dear Anthony0311, Thank you for taking the time to share your recent experience at Rixos The Palm with us. We are happy that you have a good time with us and highlight our great staff and restaurants. At the same time we regret to find out that your room was not up to your satisfaction which we have shared with respective departments. We will be very happy if you will give us another chance to welcome you as our valuable guest in Rixos The Palm Dubai where you will definitely notice the improvements about the points mentioned. Best regards, Guest Relations Department
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Amy smith wrote a review Feb 2020
10 contributions2 helpful votes
+1
5.0 of 5 bubbles
Ok so this is my 1st ever trip advisor review, this hotel defiantly deserves it! After visiting Dubai 20+ times and staying in many wonderful hotels, nothing compares to the staff at Rixos the palm!
We traveled as a family of 8, including 3 children Aged 13,10 and 3, staying in a beautiful 3 bedroom suite with large balcony view of Atlantis, the suite was modern, spacious and super clean.
The biggest personality of Rixos the palm, Javed gave us the warmest welcome and was just an absolute pleasure to see daily, he was super friendly and lots of fun

My son had the best time at Rixy Kids club, then entertainment programme is outstanding, with activities daily form 10am until late, the sports club included boxing, trampolining, just so much for kids, all the staff are so lovely and full of energy, on Monday’s there is “Kids Fest” huge inflatables, bouncy castles etc with kids buffet, popcorn and candy floss, followed by kids disco (as there is every evening) I must give special mention to Anara and Semih who always made such a fuss over my son.

We ate in all the restaurants the foods standard in all were outstanding as were the staff, must visit Toro Loco steakhouse for a complete culinary experience, L’Olive (Italian) was delicious too as was Aqua and More which also has a light and fire show on a Wednesday evening. At Friday brunch a got talking to Rustamjon ( executive chef) he was really interested to hear my thoughts on the food and was keen to take onboard any recommendations, later that day when I returned to our suite I found a beautiful display of chocolate, nuts and fruits from him. I must also give Baby Chef a mention, she always made sure my son had whatever he wanted at meal times and is just such a sweet lady.

The pool areas and beach are gorgeous, with our suite we had use of a beach cabana for the entirety of our stay, this was made up for us daily with towels and cool box of soft drinks, bar waiters came round regularly to offer drinks, nothing was too much trouble.

I could go on and on but basically I’m saying book this hotel, you won’t regret it!
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RixosThePalm, Manager at Rixos The Palm Hotel & Suites
Responded 9 Feb 2020
Dear Dubaipro, It is so delightful to read such a wonderful feedback from you about your stay in Rixos The Palm Dubai. We are very thankful for your detailed approach to the review as well as warm comments towards to our staff, restaurants and we are happy to know that you like your room. Thank you for sharing your experience. We sincerely hope that your stay in Dubai was truly memorable and we look forward to welcoming you back. Sincerely, Guest Relations Department
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Emily wrote a review Mar 2020
5 contributions6 helpful votes
5.0 of 5 bubbles
During our stay at the Rixos hotel we visited the Toro Loco steakhouse restaurant twice - we just couldn’t keep away!

This restaurant exceeds expectations, it is beyond any 5 star restaurant you would ever visit in London and the best we visited in Dubai.

Isa the manager here has perfected his restaurant with a brilliant team and his perfect moustache! His energy and passion for his job is admirable. He makes every guest feel extremely special , sharing just that ‘little bit of love’.

Taimoor - this team leader is especially amazing at what he does . From his card tricks (I still don’t know how he fooled us!) to his manor , he is extremely professional and is the reason we spent every evening in his bar! Without him our trip would not have been as special. He recommended our food and drinks to the point we put our full trust in him to order for us and he got everything spot on!

The bar in this restaurant also has a great atmosphere, Diwan makes the bar so great. Your drink will be waiting on the bar before you even finish, you don’t need to worry about having an empty glass here! His attention to detail is perfect & drinks are gorgeous.

Andrew’s smile lights up the restaurant and I’m sure if we were to return he would be running one of the bars here for himself.

Thank you so so so much to the toro loco team for an incredible stay♥️

Until next time!
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RixosThePalm, Manager at Rixos The Palm Hotel & Suites
Responded 10 Mar 2020
Dear Emilyrogersxxxxxxxx, We would like to thank you for choosing Rixos The Palm Dubai and awarding us a five star rating on Tripadvisor. It is a true pleasure to read that you have enjoyed your stay with us and your dinner in Toro Loco Steak House Restaurant. That is happy to know that our team has created memorable experiences that you have taken back home. It was a true pleasure having you as our guest and we hope to welcome you back to our hotel very soon. Sincerely, Guest Relations Department
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Kerching wrote a review Mar 2022
Liverpool, United Kingdom18 contributions15 helpful votes
5.0 of 5 bubbles
We travelled just the two of us to celebrate two birthdays and a wedding anniversary. Check-in at the hotel was very smooth. We got there at just gone midnight and we were offered room service free of charge on that one occasion. We were taken to our room and the concierge showed us thoroughly around the room.
The room was large with a gorgeous view.

Breakfast was in the main dining room and there was nothing that wasn’t available! The main restaurant was kept clean at all times and the waiters were so diligent looking looking after you. We also dined in the steakhouse, fish restaurants and Italian and each and everyone of us have a very high standard. We had no complaints..

We stayed by the swimming pool each and every day and having a freezer box filled with drinks by our sun loungers was such a plus. The swimming pool was have a good temperature and having a bar in the pool to sit outside it’s always good.

In our opinion there are two negatives with regards to this hotel one which can be rectified and the other which cannot. At night time the hotel is dead and the small bar area does not have enough seats to accommodate everyone. The other is the location it is right at the end of the Palm and even though taxis are relatively cheap it still is quite expensive to get off the palm and to go out into the main area of Dubai.

We absolutely loved it here. Would I return probably not due to the location but I would recommend it to everyone
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Date of stay: March 2022
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RixosThePalm Dubai, Guest Services / Front Office at Rixos The Palm Hotel & Suites
Responded 25 Mar 2022
Dear Kerching99, Greetings from Rixos The Palm Dubai Hotel and Suites, we appreciate your detailed review. Thank you very much for having stayed with us and for taking time to share your experience. We are glad to know that you have enjoyed your stay. We appreciate your remarks about non availability enough seats near the bar and evening events. Your opinion is very important for us, it is a contribution to our further improvements. Thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Wish you a beautiful day! Sincerely, Guest Relations Department
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WarfieldTim wrote a review Oct 2021
London, United Kingdom7 contributions15 helpful votes
5.0 of 5 bubbles
The Rixos on Palm Island is a great hotel for those with children, in particular young children. The all-inclusive is superb for adults and children alike, you have two buffet restaurants accessible throughout the day and then 3 a la carte restaurants that I would recommend pre-booking to get your preferred date/time. I found the food quality to be very high for an all inclusive, and the choice of wines, spirits and beers included all premium European brands, in Dubai this means you are saving a fortune, we went for dinner at another hotel one evening and a bottle of Heineken was £10. If I had one minor area for improvement I felt the buffet selection could have provided a greater level of choice for children, a few kids pizzas, burgers etc would help to accommodate young diners even better.

The staff are the hotels greatest asset, you cannot fault the hospitality that they provided from start to finish. Nothing was considered too much trouble, they are proactive in providing you everything you need for a great experience. The poolside bar staff at the family pool were amazing, so entertaining with our children, and also keeping us constantly topped up with drinks, ice creams and anything else we could reasonably desire at the poolside. I must give a special mention to Mudassir who provided us excellent service throughout our stay.

We did not use the kids club frequently but it has an excellent programme of activities for children and runs from 8am-8pm with excellent staff.

We stayed in a 2 bedroom suite, it was SUPERB. Loads of spacious living areas, beautiful decor, comfy beds and well stocked mini bars that are part of the all inclusive package. The outside space on the property is spacious, well maintained, and offers 3 or 4 pools plus a beautiful beach front location with multiple seating areas to enjoy the sunshine and views.

In summary I would not hesitate recommending the Rixos hotel to anyone, it is not in the same league of luxury as some of the more famous Dubai hotels (JBH, One and Only etc) but for those with families it cannot be faulted.
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Date of stay: September 2021
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RixosThePalm Dubai, General Manager at Rixos The Palm Hotel & Suites
Responded 5 Oct 2021
Dear warfieldtim, Greetings from Rixos The Palm, Dubai! Thank you very much for having stayed with us and for taking time to share your experience. We are glad to know that you have enjoyed your stay in our resort during holidays and had a nice time in Rixos the Palm Dubai Hotel& Suites. Especially, thank you for mentioning our colleagues who made your stay even more memorable. We will be happy to see you soon at Rixos The palm Dubai Hotel& Suites! Best Regards, Guest Relations Department
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Craig and Anna wrote a review Sept 2021
Blackpool, United Kingdom10 contributions15 helpful votes
5.0 of 5 bubbles
Just returned yesterday from the best holiday ever at rixos the palm. From the start to the finish everything was perfect. The standard at the Rixos brand is exceptional, so much so that when we landed yesterday I rebooked for next September for two weeks.

For me, it’s the staff at Rixos that make the place what it is. We met so many lovely, genuine people who couldn’t do enough for you to ensure your visit was a memorable one.

I’m bound to forget some names, but I’d especially like to mention Marwyn and Edralin at Patisserie Istanbul. They were fantastic, and when my wife needed dental surgery during our stay they recommended a dental clinic in Dubai and almost certainly saved us hundreds of pounds.

The dining options at rixos are amazing, some of the food has to be seen to be believed, and the service is incredible. Toro loco and l’Olivo were both a highlight for us, and Andrew in toro loco was exceptional. The choice of foods in the main buffet restaurants is also of an extremely high quality, and in the turquoise buffet restaurant I’d also like to mention Mary, Ian, Bosco and Boniface, as well as Yusuf and Halil, who ensured nothing was again too much trouble.

We stayed in a premium room with sea view, and the room was spotless and extremely modern, with a breathtaking view of the Dubai skyline.

The swimming pools and beach were also fantastic, and Capucchino and Sobam were lovely guys who work tirelessly every day to ensure people have refreshments, and they do so with a smile on their face.

My wife took part in the Aqua aerobics in the adult pool on a daily basis, and Tanya and Yaroslaw were superb, and helped keep motivating people to exercise during their stay.

Guest relations and reception also were amazing, especially Mariya and her team, who booked restaurants for us, printed out our pcr results, and helped us with anything we needed during our stay. Nothing was ever too much trouble for them.

During our holiday, the duty manager Mohamed Hamdy and the hotel manager Mohammed Al-khatib met with us, and I had a long chat with both of them, and it was clear to see that they had a genuine passion for the hotel and they were constantly striving to make it the best that they could, which they should be highly commended on.

I noticed that a lot of the guests at rixos the palm were returning guests, some had been there as many as twenty times, which in itself is a testament to the fact that once you’ve been there you never want to go anywhere else.

Overall I can highly recommend Rixos the palm, and for each and every member of staff or management I thank you for making this holiday such a memorable one, and we look forward to seeing you on the 5th September next year for another two weeks of paradise!!

Craig and Anna Rushworth
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Date of stay: September 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RixosThePalm Dubai, General Manager at Rixos The Palm Hotel & Suites
Responded 29 Sept 2021
Dear CraigRushworth, Thank you for choosing Rixos The palm Dubai Hotel& Suites and for you feedback! It is a big pleasure for our team to receive your beautiful comment about your amazing holiday. We glad to know that our colleagues created a great memories for you and you enjoyed your Birthday staycation with us and appreciate our hospitality. The entire Rixos team is looking forward to welcome you back to Rixos The palm Dubai Hotel& Suites! We wish you a beautiful day, Guest Relations Department
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Ebrill wrote a review Feb 2020
2 contributions6 helpful votes
5.0 of 5 bubbles
We have stayed a this Hotel 3 times solar & I know there will be many more, it is one of the very few that offer All Inclusive. We always book the basic room as we don't use it much but the rooms at the Rixos are brilliant, stylish and comfortable. The staff are unbelievable and recognised us on consecutive visits. It has developed over the last 4 years and caters for everyone. Although I have not used the facilities for children they appear to be of an extremely high standard. We like tranquility as our children are grown up but although children are catered for it has not been an issue for us as the facilities for little ones are a "safe" distance away. The food is of at an exceptional standard at all the restaurants and never disappoints. The Gym although small is adequate for the person that likes to tick over on holiday. It has a lane pool for experienced swimmers, 2 more leisure pools and a children's pool within a fenced children play area. . When we visited this time January 2020 for a week there were several additions including a Steak Restaurant. The steaks were exceptional and I can definitely recommend the pineapple dessert.. delicious. I don't really want to single any member of staff at the Hotel but Diwan at the steak restaurant was brilliant. Previously we have stayed at other Hotels in Dubai but I cannot say how much we enjoy the Rixos and would never consider staying at another Dubai hotel. We certainly created many Rixos moments to remember.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: All rooms seem to have a decent view but if you want an exceptional view ask for the high floors....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RixosThePalm, Manager at Rixos The Palm Hotel & Suites
Responded 10 Feb 2020
Dear Ebrill62, It is so delightful to read such a wonderful feedback from you about your stay in Rixos The Palm Dubai Hotel& Suites. Let us express our gratitude for you taking the time to share your experience with us and other travelers. We are very thankful for your detailed approach to the review as well as warm comments towards our staff members and hotel facilities. It was a true pleasure having you as our guest and we hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Department
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David B wrote a tip 14 Apr
2 contributions1 helpful vote
5.0 of 5 bubbles
"Bring some Dirrams cash for tips as the staff are so good they deserve an extra bung here and there."
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Bruce wrote a tip 13 Apr
Greater London, United Kingdom12 contributions9 helpful votes
5.0 of 5 bubbles
"Grab a taxi to the aqua park to arrive at 0930 (only 20 Dirham) and you can beat the crowds. "
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Climber46261560153 wrote a tip 8 Apr
1 contribution
5.0 of 5 bubbles
"Be sure to ask for Burcin. She is by far the best worker there!!!"
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AEA79 wrote a tip 5 Apr
Dover, United Kingdom29 contributions27 helpful votes
5.0 of 5 bubbles
"Transfer shuttle to the Aquapark 10 mins away. Also 10 minutes from the Aquarium and monorail to Dubai central, malls museums etc."
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Ammar wrote a tip 5 Apr
Dubai, United Arab Emirates62 contributions
5.0 of 5 bubbles
"Nothing to worry about Rixos will pamper you that you will find difficult to go anywhere else"
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PRICE RANGE
AU$870 - AU$2,006 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
316
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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RIXOS THE PALM HOTEL & SUITES: 2024 Prices & Reviews (Dubai, United Arab Emirates) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Rixos The Palm Hotel & Suites
Which popular attractions are close to Rixos The Palm Hotel & Suites?
Nearby attractions include NU AIR Shisha Lounge (0.03 km).
What are some of the property amenities at Rixos The Palm Hotel & Suites?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Rixos The Palm Hotel & Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Rixos The Palm Hotel & Suites?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Rixos The Palm Hotel & Suites?
Yes, free private parking nearby, street parking, and valet parking are available to guests.
What are some restaurants close to Rixos The Palm Hotel & Suites?
Conveniently located restaurants include Varq, Raia Restaurant & Lounge, and Roaring Rabbit.
Are there opportunities to exercise at Rixos The Palm Hotel & Suites?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Rixos The Palm Hotel & Suites have airport transportation?
Yes, Rixos The Palm Hotel & Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Rixos The Palm Hotel & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Rixos The Palm Hotel & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Rixos The Palm Hotel & Suites?
The staff speaks multiple languages, including English, French, German, Russian, Hindi, Arabic, and Turkish.
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