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Al Ghurair Rayhaan Dubai

#65 of 544 Hotels in Dubai
Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
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Al Ghurair Rayhaan Dubai
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1,126 Reviews from our TripAdvisor Community

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Showing 818: English reviews
Reviewed 1 week ago

The hotel itself is located near the Union area of Dubai and is attached to the Al Ghurair mall. There isn't anything exciting happening in the area but the hotel itself definitely blows you away as soon as you walk into the lobby and see how immense it is.

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Helpful?
Thank HighExpecTASTEion
Chafford Hundred
Reviewed 1 week ago

Its very good hotel. Ambience was excellent. There was a staff member to greet us and took us to the Reception. Cup of tea and coffee was offered to us whilst we were waiting for the Checkin procedures to complete. Sitting room was very big with TV. Bedroom and bathrooms were huge and very clean. Another TV was in the...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Jasvinder J
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Mr. Jasvinder , Thank you for choosing Al Ghurair Rayhaan by Rotana, Dubai and sharing your feedback following your stay with us. It brings us delight reading your good comments. We are glad that you have enjoyed the ambience, service upon check in, facilities and cleanliness of the room which have exceeded your expectations. We highly appreciate your recommendations,...

Islamabad Capital Territory, Pakistan
Reviewed 1 week ago

Very good hotel specially for families, near to Metro station. Located above Al Ghurair shopping mall, Very impressive lobby, reception staff very efficient. Breakfast really very good. If you have club access then this is also good choice. Hotel prices are a bit high in comparison to other 5 star hotels

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Helpful?
Thank Yousaf M
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for choosing Al Ghurair Rayhaan by Rotana Dubai and for posting feedback of your stay. We are happy with your comment considering us very good hotel for family stays and for appreciating our hotel's good location, our impressive lobby, our very efficient reception colleagues and our great breakfast offerings. Thank you as well for letting...

Karachi
Reviewed 1 week ago

The hotel is clean, staff is very professional and friendly. Rooms have enough space, room service is more than satisfactory. Location of hotel is ideal because union station and Al Ghurair mall are near to place.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank nomank263
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for choosing Al Ghurair Rayhaan by Rotana Dubai and for sharing your feedback following your stay. We are very happy reading your comments finding our hotel location as ideal one being its proximity to metro station and the Al Ghurair Mall. We as well very pleased that you were satisfied with our hotel's cleanliness, the...

Reviewed 1 week ago via mobile

This was my second time staying at this beautiful hotel . For me every little things matters and this hotel is certainly a 5 star hotel with all the staff very well trained . The house keeping were very good. I was staying on the 6th floor room 601 . Today is my last day . The manager Irene was...

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Helpful?
Thank sh w
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for choosing Al Ghurair Rayhaan by Rotana Dubai and for leaving us with such good comments with a note for improvement. We are very delighted to know that you had come back and stayed with us again. We greatly appreciate your finding our hotel as beautiful and for recognizing every efforts and services our colleagues...

Jouf Province, Saudi Arabia
Reviewed 1 week ago

I came back to my room cleaned but my mac screen was broken, I made a complaint but the manager did nothing. The manager told we can't do anything there are no witnesses and we asked the one who cleaned your room but he denied touching your belongings!!

Review collected in partnership with Rotana Hotels
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Thank DrMulfi
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Dr.Mulfi, Thank you for choosing Al Ghurair Rayhaan by Rotana, Dubai and sharing your feedback following your stay with us. We are very sorry to hear of the unfortunate experience regarding the broken screen of the MacBook you have faced during your stay. We have treated this concern with utmost importance and have raised the issue to the concerned...

Kyrgyzstan
Reviewed 2 weeks ago via mobile

Very like this hotel Always top service every thing When you go out from car, will go all service until sleep ! Very wonderful! Breakfast always on the top clean room always carefully Personal always kind to help any one ! Club lounge best in the Dubai

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1Thank Chachappa
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for choosing Al Ghurair Rayhaan by Rotana Dubai and for posting your nice comments following your stay. We are very happy reading your feedback getting the sense of joyfulness during your stay in the hotel. We are very pleased that you found our hotel services always on top from the moment of your arrival, our...

Leicestershire
Reviewed 2 weeks ago via mobile

Arrived into Union metro station and very easy to navigate to hotel literally directly in front and across the road. Check in was quick and easy and we were very lucky to have been given a fabulous room - which has truly made our holiday. The room so spacious, excellently cleaned and with everything needed for a holiday. We had...

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Helpful?
Thank Michelle D
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Ms. Michelle, Thank you for choosing Al Ghurair Rayhaan by Rotana Dubai and for posting your very nice experience following your stay with us. We are very pleased reading your feedback that your stay had been excellent with us and that made your holiday a remarkable one. We appreciate receiving your recognition and your satisfaction shown on our hotel's...

Reviewed 2 weeks ago

I enjoyed the stay friendly staff and Jasoor at the front desk is very professional and helpful. Also there was a local guy from emirates was very great i beleive his name is Hameed. There were all r Great help and perfect. This experience ia beyond our expectation. Thanks alot

Review collected in partnership with Rotana Hotels
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Helpful?
Thank malqinai
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for choosing Al Ghurair Rayhaan by Rotana Dubai and for posting feedback of your stay. We are very happy knowing that you enjoyed your stay with us receiving the great service of our welcoming, professional and accommodating colleagues. Thank you for recognizing the efforts of Jasoor and Hameed. We will for sure share your message...

Raleigh, North Carolina
Reviewed 2 weeks ago

Our stay was very comfortable with 2 kids. The room was spacious and clean. The breakfast was delicious and had a lot of variety. The city tour bus has a stop right outside the hotel. The staff was nice and courteous. Highly recommended for families.

Review collected in partnership with Rotana Hotels
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Thank vishalg8
alghurair_rayhaan, General Manager at Al Ghurair Rayhaan Dubai, responded to this review

Dear Valued Guest, Thank you for choosing Al Ghurair Rayhaan by Rotana Dubai and for posting such a beautiful feedback following your stay with us. We are very happy reading your review knowing that your stay has been great with your 2 adorable kids. Thank you as well for your appreciations and satisfaction with our breakfast servings, our facilities and...

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether you're a tourist or travelling on business, Al Ghurair Rayhaan by Rotana is a great choice when staying in Dubai. Linked to Al Ghurair Centre, a top shopping destination and home to a wide range of restaurants featuring multi cultural cuisines, this 5 star hotel is the perfect place to enjoy some of the city's attractions such us the Gold Souk, Spice Souk , Dubai Heritage Village and Dubai Creek. Nestled in the heart of Dubai, it is well connected to all the city's business and top tourist destinations through the Dubai Metro rail network. It is a walking distance from the Union Metro station (central hub to all metro stations). It is 4 metro stations away from the Dubai International Airport Terminal 1, 3 metro stations away from Dubai World Trade Centre, and 3 metro stations from the Health Care City. One of the largest complex in Dubai, it offers 428 luxurious rooms and suites, as well as the Club Rotana Lounge on the 18th floor which provides an array of additional benefits to club guests. Our state-of-the-art conference and banqueting services provide a fine venue for meetings, events and celebrations. The best choice for a family oriented hotel destination in Dubai, it offers a selection of top-class facilities catering to all needs. Bodylines and spa, one of best spa in Dubai is located on the 5th floor of the hotel, ready to revive and rejuvenate your body and soul. Children can enjoy one of the largest indoor amusement centres of Al Ghurair Centre. The whole family can watch latest movies from the largest and most visited chain of theaters in the Middle East. A shuttle service is available to experience the finest beaches in the city. It is within reach of the Dubai Creek Golf & Yacht Club. International supermarkets are accessible to the hotel. Banks and foreign exchange facilities are within reach. A nearby mosque is available for prayer and worship. Truly, the splendor of the hotel is decked with pristine services and alluring comforts which is a Rotana trade mark. ... more   less 

Additional Information about Al Ghurair Rayhaan Dubai

Address: Omar Bin Al Khattab Rd, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $136 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Ghurair Rayhaan Dubai 5*
Number of rooms: 428
Reservation Options:
TripAdvisor is proud to partner with Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity, Agoda and Hotels.com so you can book your Al Ghurair Rayhaan Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#34 Family Hotel in Dubai
#34 Business Hotel in Dubai
#45 Romantic Hotel in Dubai
#61 Luxury Hotel in Dubai
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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