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Grand Excelsior Hotel Al Barsha

AMOMAUSD 65*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 87*
USD 65*
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USD 87*
USD 87*
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Grand Excelsior Hotel Al Barsha
Grand Excelsior Hotel Al Barsha
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449 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Excelsior Hotel Al Barsha
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Showing 313: English reviews
Reviewed 26 February 2017

During our offsite, we stayed at this hotel. Their check in took a lot of time as we were a big group. Also, the front desk was not quick enough. Food was average. Although there was variety, nothing exceptional in food may it be breakfast or lunch or dinner. Room was spacious and clean. Service can be better. Banquet facility...

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Helpful?
Thank Mugdha K
GEHALBARSHA, General Manager at Grand Excelsior Hotel Al Barsha, responded to this review

Dear Mugdha, Thank you very much for sending us your helpful feedback on your recent stay with us. We appreciate your comments noticing our services and facilities. We guarantee that, your suggestions are seriously taken into consideration, for our property and service improvement. On behalf of the whole Grand Excelsior Al Barsha team, thank you! Please don't hesitate to call...

Reviewed 23 February 2017

I see a lot of people had some awful experiences in the last time, which i certainly can not confirm. I think I stayed here the third time within a year and the Hotel never let me down. The check-in went quite fast (just had to wait a few minutes until another guest finished his inquiry) and I got my...

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Helpful?
Thank Steffi R
GEHALBARSHA, General Manager at Grand Excelsior Hotel Al Barsha, responded to this review

Dear Steffi, Applause for your very detailed feedback, thank you. It is great to know that our overall hospitality property and services experience have been living a grand worth in your point of views. We will make sure your review will be shared to our Grand Excelsior Hotel Al Barsha family, it will serve as an inspiration to always give...

Baku, Azerbaijan
Reviewed 20 February 2017 via mobile

The hotel itself should be refeshed immediately. It seems owners of the property just getting money without investing it to the same. Location is not bad if you plan to stay near to jumeirah and not to pay a lot. Conditions in the rooms could be accepted. Do not seek luxury in this property. Linens and mattresses should be immediately...

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Helpful?
Thank Tural V
GEHALBARSHA, General Manager at Grand Excelsior Hotel Al Barsha, responded to this review

Dear Tural, Thank you for your time to writing about us. I am glad of your specific recommendations for the area of improvements. Indeed a helpful review for our property noting the amenities, facilities and appreciation for our colleague. We surely enjoy delivering hospitality services to make our guests stays more enjoyable. Your feedback serves as compliment for the whole...

Gurgaon
Reviewed 16 February 2017 via mobile

Rooms are ok . Check in was fast . Location is very good . Indian restaurants are nearby . Service is average . Breakfast spread is not good . You can get almost sam menu every day . Tariff is ok . They serve Indian food also

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Helpful?
Thank travelchampion062
GEHALBARSHA, General Manager at Grand Excelsior Hotel Al Barsha, responded to this review

Dear travelchampion062, We appreciate your feedback, thank you for the spared time writing about us. I appreciate your notes of how you keenly observed our room, reception services, location wise including the area and it’s settings. It is pleasing to learn that our property lived up to your overall stay satisfaction. Please do not hesitate to contact us directly for...

Reviewed 12 February 2017

We stayed and this hotel, because it had a good location, and was close to the metro. When we arrived, we wanted to confirm a taxi tour that we have booked via the hotel, at first they said that, that was not possible, until i showed them my confirmation, then it was okay. The hotel it self i nice, feels...

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Helpful?
Thank Malisa K
GEHALBARSHA, General Manager at Grand Excelsior Hotel Al Barsha, responded to this review

Dear Malisa, We appreciate your time to writing about your stay at Grand Excelsior Al Barsha. We take your detailed recommendations seriously for the area of improvements. Indeed a helpful review for our property noting the amenities, facilities and appreciation for our colleague. We surely want our guests to enjoy their stay with our well improved hospitality services. Your feedback...

Bhopal, India
Reviewed 7 February 2017

We stayed in this Hotel for 3 days in January 2017. It is a very good hotel to stay. All the basic amenities are provided except a press. The only disadvantage in Dubai Hotels is that there is NO Indian channels available on TV. The breakfast is excellent. It includes south Indian food also everyday. The location is also very...

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Helpful?
1Thank Gadre2013
GEHALBARSHA, General Manager at Grand Excelsior Hotel Al Barsha, responded to this review

Dear Gadre, Your helpful positive feedback about our hotel is greatly appreciated. Thanks for the rating, the fact that you enjoyed your stay in our property, keeps us motivated. We do take note of your few concerns; the press and tv channels viewing towards our services improvements. It is our pride to catering our guests’ needs the best way we...

Milton Keynes, United Kingdom
Reviewed 5 February 2017

Firstly, let me say that I very rarely post negative reviews. I accept and understand that sometimes things happen that are not ideal but what makes hotels great, is the way they handle such situations. We booked to stay here on the way home from a holiday in Thailand. We booked via bookings.com and had four rooms for the eight...

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Helpful?
Thank Jon E
Tokyo Prefecture, Japan
Reviewed 4 February 2017

We booked this hotel based on location, special offer and amenities. Sure its interior looks nice and the rooms are spacious. However, the overall experience proved to be disappointing for a 4-star hotel. To summarize: 1) I send an email to the hotel inquiring for information and received the answer 4-5 days later and very short in description. 2) The...

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Helpful?
Thank Sofi N
Dubai, United Arab Emirates
Reviewed 4 February 2017

The staff are very rude, aggressive, and not professional. Check-in took too much time. The bed was not comfortable. Bathrooms are dirty. One of my friends wanted to visit me in my room, they kicked him out in a very rude way. I don't recommend this hotel to anyone. don't waste your money for such a horrible place.

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Helpful?
Thank hotelsexpert2017
GEHALBARSHA, General Manager at Grand Excelsior Hotel Al Barsha, responded to this review

Dear Sir, Thank you for the given time writing your helpful review. We sincerely apologize for the inconvenience you experienced during your stay, that our property and services did not meet your expectations. Our front office team have surely informed you regarding the rules applicable for allowable visiting hours. Moreover, your feedback serves as an important base for improvement. I...

Reviewed 2 February 2017

Really a GRAND feeling. You won't regret for the price you stay there. Manager & staffs were very courteous, Room was very big, House-keeping was absolutely upto the Mark & breakfast spread was worth it. Would prefer to revisit the same Hotel again during our next visit.

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Helpful?
Thank Kerman G
GEHALBARSHA, General Manager at Grand Excelsior Hotel Al Barsha, responded to this review

Dear Kerman, Thank you for the GRAND review! Few lines of refreshing remarks will make our team delighted and keep work dedications. This review will surely be shared to our whole Grand Excelsior Hotel Al Barsha family. It’s our pleasure to welcome you back soon. Let us know of you next visit. Cheers, The General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Within 10 minutes' walk from Mall of The Emirates and Metro station, the Grand Excelsior hotel is set in Al Barsha, Dubai - the city's vibrant business district in close proximity to Dubai Internet & Media City, Knowledge Village, Dubai World Trade Centre, DIFC and Jebel Ali Free Zone. We are also in close proximity to shopping malls, Burj Khalifa, Jumeirah Beach Park, Wild Wadi Water Park and. Finest luxury accommodation and associated amenities cater to the needs of business and leisure travelers with the blend of Unique Arabian Hospitality. The hotel is decorated in a contemporary yet unique Arabian style and offer different categories of impressive rooms & suites. Relax in your spacious room or suite, designed and furnished with outstanding amenities that meet the highest standards. Each elegantly decorated room has a flat-screen satellite TV and air conditioning. All rooms at the Grand Excelsior have a work desk, kettle and a coffee maker. The 6 restaurants and bars onsite showcase multi cuisine with a fine taste of dining pleasure and entertainment. The hotel's Health Club boasts quality weight machines and cardio equipment. Swim in the 15 m. Temperature-controlled outdoor pool, unwind in the sauna or steam room and treat yourself at the Lavana Spa for unique treatments. Grand Excelsior hotel can be the perfect location for wedding functions, birthday parties, or anniversary celebrations in our choice of Ballrooms. Give a perfect feel to your conference or business meetings in the hotel's board rooms equipped with Wi-Fi access and overhead projectors. An added value to enhance guest experience, free on-site Valet Parking and Shuttle services to the business hubs and leisure attractions in the city. We are close to Dubai International Airport and Dubai World Central Airport within a traveling time of 15-20 minutes. ... more   less 

Additional Information about Grand Excelsior Hotel Al Barsha

Address: 121545 Dubai | Al Barsha-I, Dubai, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $82 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Excelsior Hotel Al Barsha 4*
Number of rooms: 230
Reservation Options:
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Hotel Style:
#220 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Grand Excelsior Hotel Al Barsha staff and other travellers.
15 questions
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6 months ago
Saham
over a year ago
New Delhi, India
1 month ago
New Delhi, India
1 month ago
London, England, United Kingdom

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Questions? Get answers from Grand Excelsior Hotel Al Barsha staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Didn't hear the disco on th 7th floor”
269sophiet, 17 Apr 2017 | Read review
“Good rooms, bad bathrooms, great location.”
MalisaK_13, 12 Feb 2017 | Read review
“Doesn't really make a difference. There isn't much to look at and rooms are similar.”
sofin895, 4 Feb 2017 | Read review
“No good view”
hotelsexpert2017, 4 Feb 2017 | Read review
“Suite on the backside facing were quiet big & luxurious.”
, 1 Feb 2017 | Read review
5 of 5
AMOMA
USD 65* /night
View Deal
Booking.comUSD 87
Official SiteUSD 87
Hotwire.comUSD 73
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*Disclaimer
Prices are for 1 room, 2 adults
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