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Grand Excelsior Hotel Al Barsha

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Grand Excelsior Hotel Al Barsha
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447 Reviews from our TripAdvisor Community

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Showing 311: English reviews
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London, United Kingdom
Reviewed 3 days ago NEW

Hotel looks lovely inside. When checking in and was offered free upgrade however it was from a non smoker room to a smokers room (no sense there) I had booked through booking.com with an agreed price of AED1720 but was charged by the hotel AED 2052. Breakfast was okay however the plates were all in one area which I have...

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Helpful?
Thank Steve S
Paris, France
Reviewed 1 week ago

Very clean hotel with a pretty atrium. The rooms and the bathroom are spacious. We had 2 rooms, one of which was for a family with 2 young children. The only choice of beds is a king bed or 2 single beds. Extra beds or cots have to be paid for. We arrived around 2am from our flight and the...

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Thank Sophie T
Stockholm, Sweden
Reviewed 2 weeks ago

Despite we booked for afamily with two small kids we got a room with one big double bed when we arrived. After a while the reception sorted that out with a new room with two sets of beds with enough space for us all.. About 10 min walk to Mall of Emirates. Nice swimming pool on the roof.

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Thank Dag721
Reviewed 4 weeks ago via mobile

My stay at Grand Excelsior was remarkable. Thanks to Adeel (Room service personel) who ensured I had a nice time in Dubai. The rooms are clean with fresh smell. See you when I visit again in the coming months.

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1Thank Olamoniso N
Plymouth, United Kingdom
Reviewed 21 March 2017

The design aesthetic of this place is definitely modern American Cruise liner - from the rather odd external design (which looks exactly like the stern of a big liner, to the lobby, which, with it's excess of bling, huge atrium, and matched pairs of glass elevators, that's what they're obviously going for. There is a sense of rather faded glory...

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Helpful?
Thank IanJ_1649
GrandExcelsiorBarsha, Guest Relations Manager at Grand Excelsior Hotel Al Barsha, responded to this review

Dear Ian, Thank you for choosing Grand Excelsior Hotel – Al Barsha! We appreciate the interest you have shown for the building design from the lobby to the glass elevators, your description is quite impressive. In addition, we certainly appreciate your recognition of our friendly team members specially the guest service representative at the front desk. We sincerely value our...

Reviewed 18 March 2017 via mobile

first special thanks for mr 's zafer and peter & marwan & gorge & omar for everything he's makes my living in hotel wonderful and the hotel it's very nice quality & beautiful & relax really I'm enjoyed

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Thank معاذ ا
GrandExcelsiorBarsha, Guest Relations Manager at Grand Excelsior Hotel Al Barsha, responded to this review

Dear Valued Guest, Thank you for being our guest at Grand Excelsior Hotel –Al Barsha. We are glad to learn that you have enjoyed staying with us. Thank you for noticing our best Front Office team mates, your appreciation will be shared to the whole Grand Excelsior Hotel – Al Barsha team. We always want to deliver our hospitality service...

Ripon, United Kingdom
Reviewed 9 March 2017

Having travelled on an overnight flight and arriving in the early morning from the UK, we were delighted to be given a drink and only have to wait around 30 minutes for our room. The room was clean, the beds comfortable and there were tea and coffee making facilities. There was one window that looked out onto a building site....

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Helpful?
Thank kborrill
GrandExcelsiorBarsha, Guest Relations Manager at Grand Excelsior Hotel Al Barsha, responded to this review

Dear Valued Guest, Thank you for being our guest at Grand Excelsior Hotel –Al Barsha. We are happy you have enjoyed your stay with us. We appreciate the positive rating and detailed observations from our room, amenities, breakfast up to the facilities noting the assistance received from our Front Office team. Indeed, it is our pleasure to extend our hospitality...

Reviewed 1 March 2017

Not sure what to write and what not to. Overall a nice place. Could not find anything that can be highlighted as an area for improvement.. at the same time nothing extraordinary as well. A good family hotel I would say not very far from the airport. Food is good. There are multiple restaurants to try - Indian, Chinese, Lebanese....

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Helpful?
Thank Alankar S
GEHALBARSHA, General Manager at Grand Excelsior Hotel Al Barsha, responded to this review

Dear Alankar, Thank you very much for writing us a feedback. I’m glad about the appreciation to our property location and that our overall hospitality service have lived up to your expectations. Our team will be delighted to learn of your comment. We’ll be more than happy to welcome you again. With all regards from Grand Excelsior Hotel Al Barsha...

Reviewed 26 February 2017

During our offsite, we stayed at this hotel. Their check in took a lot of time as we were a big group. Also, the front desk was not quick enough. Food was average. Although there was variety, nothing exceptional in food may it be breakfast or lunch or dinner. Room was spacious and clean. Service can be better. Banquet facility...

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Helpful?
Thank Mugdha K
GEHALBARSHA, General Manager at Grand Excelsior Hotel Al Barsha, responded to this review

Dear Mugdha, Thank you very much for sending us your helpful feedback on your recent stay with us. We appreciate your comments noticing our services and facilities. We guarantee that, your suggestions are seriously taken into consideration, for our property and service improvement. On behalf of the whole Grand Excelsior Al Barsha team, thank you! Please don't hesitate to call...

Reviewed 23 February 2017

I see a lot of people had some awful experiences in the last time, which i certainly can not confirm. I think I stayed here the third time within a year and the Hotel never let me down. The check-in went quite fast (just had to wait a few minutes until another guest finished his inquiry) and I got my...

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Helpful?
Thank Steffi R
GEHALBARSHA, General Manager at Grand Excelsior Hotel Al Barsha, responded to this review

Dear Steffi, Applause for your very detailed feedback, thank you. It is great to know that our overall hospitality property and services experience have been living a grand worth in your point of views. We will make sure your review will be shared to our Grand Excelsior Hotel Al Barsha family, it will serve as an inspiration to always give...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Within 10 minutes' walk from Mall of The Emirates and Metro station, the Grand Excelsior hotel is set in Al Barsha, Dubai - the city's vibrant business district in close proximity to Dubai Internet & Media City, Knowledge Village, Dubai World Trade Centre, DIFC and Jebel Ali Free Zone. We are also in close proximity to shopping malls, Burj Khalifa, Jumeirah Beach Park, Wild Wadi Water Park and. Finest luxury accommodation and associated amenities cater to the needs of business and leisure travelers with the blend of Unique Arabian Hospitality. The hotel is decorated in a contemporary yet unique Arabian style and offer different categories of impressive rooms & suites. Relax in your spacious room or suite, designed and furnished with outstanding amenities that meet the highest standards. Each elegantly decorated room has a flat-screen satellite TV and air conditioning. All rooms at the Grand Excelsior have a work desk, kettle and a coffee maker. The 6 restaurants and bars onsite showcase multi cuisine with a fine taste of dining pleasure and entertainment. The hotel's Health Club boasts quality weight machines and cardio equipment. Swim in the 15 m. Temperature-controlled outdoor pool, unwind in the sauna or steam room and treat yourself at the Lavana Spa for unique treatments. Grand Excelsior hotel can be the perfect location for wedding functions, birthday parties, or anniversary celebrations in our choice of Ballrooms. Give a perfect feel to your conference or business meetings in the hotel's board rooms equipped with Wi-Fi access and overhead projectors. An added value to enhance guest experience, free on-site Valet Parking and Shuttle services to the business hubs and leisure attractions in the city. We are close to Dubai International Airport and Dubai World Central Airport within a traveling time of 15-20 minutes. ... more   less 

Additional Information about Grand Excelsior Hotel Al Barsha

Address: 121545 Dubai | Al Barsha-I, Dubai, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $82 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Excelsior Hotel Al Barsha 4*
Number of rooms: 230
Reservation Options:
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Hotel Style:
#219 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Grand Excelsior Hotel Al Barsha staff and other travellers.
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6 months ago
Saham
over a year ago
New Delhi, India
1 month ago
New Delhi, India
1 month ago
London, England, United Kingdom

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Questions? Get answers from Grand Excelsior Hotel Al Barsha staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Didn't hear the disco on th 7th floor”
269sophiet, 17 Apr 2017 | Read review
“Good rooms, bad bathrooms, great location.”
MalisaK_13, 12 Feb 2017 | Read review
“Doesn't really make a difference. There isn't much to look at and rooms are similar.”
sofin895, 4 Feb 2017 | Read review
“No good view”
hotelsexpert2017, 4 Feb 2017 | Read review
“Suite on the backside facing were quiet big & luxurious.”
, 1 Feb 2017 | Read review
5 of 5