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Emirates Grand Hotel

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Emirates Grand Hotel
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692 Reviews from our TripAdvisor Community

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Showing 545: English reviews
Reviewed 24 December 2015 via mobile

The hotel is great for families or long trips. The apartments are full equipped that will facilitate your long stay. Don't choose this hotel if you are solo on a short trip or else it will be over priced for you. The location is great.. Very near to Metro station. The very bad memory I had was with the front...

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Helpful?
Thank Amira E
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Ms. Amira, Greetings from the Emirates Grand Hotel. Allow me to extend my heartfelt appreciation on the time you spent in posting your review following your stay at our hotel. In response to your concern about your deposit in dollar and returned in Dirhams, please be noted that the Front Office is only accepting Dirhams as deposit and is...

Kolkata (Calcutta), India
Reviewed 23 December 2015

This hotel is located very close to the Financial Centre Metro Station on the Sheikh Zayed Road. It has many restaurants, cafes, shops, etc in its proximity. The location has a great advantage since it become really easy to travel to any part of the city with great comfort. The size of the rooms are reasonably good and the services...

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Helpful?
Thank NirajBahety
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Mr. Niraj, Please accept my appreciation in taking time posting your review following your stay at the Emirates Grand Hotel. The entire EGH team is very glad to know that you liked our hotel-its location and service-during your stay. At the Emirates Grand Hotel, we are always focusing on creating a memorable experience of our guests. Once again thank...

Reviewed 19 December 2015

Hotel is located in Dubai downtown, close to metro station and in the Sheykh Zayed Road. So you have access to public transport easily. Staff are helpful and polite. The only thing I did not like about the hotel was the swimming pool. Located on the roof but hoarding was made from an un-transparent material. Due to that you could...

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Helpful?
Thank Shahram G
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Shahram, Please accept my gratitude for your time spent in posting your review after your stay at our hotel. I am glad to know that you liked the location and the staff of the Emirates Grand Hotel. My sincere apology if our swimming pool did not meet your expectation but the main consideration of the Emirates Grand Hotel is...

Reviewed 16 December 2015 via mobile

This hotel had a good service. The employee are very polite, patient and help the clients all the time. The breakfast had all kind of fruits, breads, cheese, ham and typical food. It's a good option in Dubai.

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Helpful?
Thank Julio S
Reviewed 15 December 2015

Just off the heals of my first trip to Dubai (and not the last). Not sure where to start but from check in to check out nothing but great things to say. Nothing needs to be improved. The room was a 1 bedroom suite with an excellent view from the 18th floor. Well attended to daily. If we needed extra...

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Thank Najat8
Dubai, United Arab Emirates
Reviewed 8 December 2015

Highlights of this hotel are Majilis on Rooftop, Private traditional sofa setting with view of the skyscrappers around it. The hotel has good massage service. If you get lucky they also have good rates from time to time on most booking platforms. Most rooms are set up like apartment hotel. Bathroom amenities are of like 2-3 star, Pool is not...

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Thank Hiks01
Sydney, Australia
Reviewed 4 December 2015

This hotel is perfectly located with just a quick 2 mins walk to the nearest metro station. There is a Turkish lounge with a shisha bar on the rooftop, which we thought was pretty cool. The room was clean and spacious with all the facilities a traveller needs. We were very grateful for the help of the staff, particularly Mario.

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Thank Yen T
Reviewed 1 December 2015

I called in advance to confirm that I will be arriving at 9.30 am, as checking was 3 pm. I asked if I could be checking in early. Was told that it depends on the room being cleaned. They told me on arrival that the room was still not cleaned however they hoped to have it ready before 2pm. 5...

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1Thank Steven D
Saudi Arabia
Reviewed 30 November 2015

This was a great decision to stay here. The train is right outside, there is a starbucks down the street and the staff was great. The rooms were clean. We were upgraded upon arrival. When I go to Dubai again I will surely stay here!

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Thank traynorbrad
Singapore, Singapore
Reviewed 28 November 2015 via mobile

We got a 2 bedroom apartment thru interval exchange. Apartment was spacious on the 33rd floor w great views. Had washing machine, kitchen, living room n 2 bedrooms. We needed an extra bed which was charged at 200aed per nite. Reception etc was ok though not particularly helpful. There is a supermarket just behind. And restaurants incl a japanese one...

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Helpful?
Thank fairydust
Evghenia P, Rooms Division Manager at Emirates Grand Hotel, responded to this review

Dear fairydust, Thank you for sharing your experience at Tripadvisor. We are very appreciative of the very kind words you have written about our location, rooms and service. Your comments are vital for us to know which areas we need to improve in order to achieve the kind of service that we are always aiming for. We do hope that...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the heart of the commercial district, on Dubai’s prominent Sheikh Zayed Road, the alcohol-free 47-storey Emirates Grand Hotel is offering a panoramic city and Arabian Sea views. The tallest building in the world,The Burj Khalifa, and the largest Mall in the Middle East – Dubai Mall is reachable within less than 10 minutes driving, opposite Financial Center Metro Station, easily accessible to the Dubai International Financial Center, Dubai International Convention and Exhibition Center, Dubai World Trade Center, and just 15 minutes drive away from Dubai International Airport and 5 minutes from the golden sands of the Jumeirah Beach Park.Wi-Fi is available.Guests have access to the rooftop pool offering a panoramic city and Arabian Gulf views, and the fully equipped fitness center as well as a tennis court. A wellness center which includes a sauna, a hot tub and a steam room is also available. The Emirates Grand Spa offers a wide range of body treatments and facials.Enjoy home cooked meals at our world class restaurants, and the famous Arabic shesha, also well known as hubbly bubbly is served either on the rooftop lounge or in the garden area.relax with your favorite beverage at the roof top terrace.Plan a meeting in any of our four meeting rooms fully equipped with contemporary audiovisual facilities and business center guarantees every function to be a success. ... more   less 

Additional Information about Emirates Grand Hotel

Address: Emirates Grand Hotel Near Finance Centre Sheikh Zayed Rd | Metro Stop, Dubai 0000, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $132 - $420 (Based on Average Rates for a Standard Room)
Number of rooms: 430
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, TripOnline SA, Agoda and Odigeo so you can book your Emirates Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#111 Spa Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Emirates Grand Hotel staff and other travellers.
13 questions
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Questions? Get answers from Emirates Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good space, clean and bright.”
 of 5 bubbles sivamohanm, 16 Nov 2016 | Read review
“High floors are quiet.”
  • View from window (sand on the window!)
  • Dining / lounge area
  • Second bedroom
  • Kitchen
  • Main bedroom
 of 5 bubbles 706neils, 8 Nov 2016 | Read review
“The rooms on the 42nd floor had great views of the Burj Khalifa and are much nicer than the other rooms on lower floors.”
  • 1 Bedroom Apartment
  • City view from 42nd Floor room
  • Executive Suite Apartment Kitchen
 of 5 bubbles 261nazh, 8 Nov 2016 | Read review
“They are attentive to special circumstance.”
 of 5 bubbles Barry W, 27 Oct 2016 | Read review
“Ask for room that are very high. Otherwise just run away from the hotel”
 of 5 bubbles KresoC, 18 Oct 2016 | Read review
5 of 5
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