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Emirates Grand Hotel

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Emirates Grand Hotel
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768 Reviews from our TripAdvisor Community

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Showing 604: English reviews
Tashkent, Uzbekistan
Reviewed 24 June 2016 via mobile

"Really good hotel" I am first time in this hotel, and I like it. I'm staying here with my friend how was here several times, and he advised me to stay in Emirates Grand Hotel. It is really good hotel, good service, good location, friendly staff, especially Khurshid, he is helping us a lot, and housekeeping Pablu he is very...

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Helpful?
1Thank koha05
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Thank you very much for your time in posting your review about your stay at the Emirates Grand Hotel. We are very pleased to know that you had a great stay with us. Your commendation about the hotel's good location and staff is highly appreciated. Your appreciation to Khushid and Bablu will be relayed to them. They...

Sohar, Oman
Reviewed 23 June 2016 via mobile

I spent 2 nights with family at the peak season. Check in and check out were slow due to the peak holiday season. Rooms are fine, a bit small sitting room for a 2 bedroom. TV is a small screen which should be upgraded to pig screen. I enjoyed the Shisha lounge on the top floor. The downside is it...

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Helpful?
Thank Mujaini
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Greetings from the Emirates Grand Hotel. I would like to thank you for taking your time in posting your review towards our hotel. I deeply appreciate reading your comments and suggestions. All will be put into considerations for the betterment of our service. Thank you so much once again and please feel free to contact me for...

Reviewed 19 June 2016 via mobile

Emirates Grand Hotel it's our favorite hotel in Dubai, we came always here, because of very good service, clean rooms, perfect location for business and leisure, especially thanks to Khurshid, he is always doing our stay wonderful. We advise you stay in this hotel.

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1Thank Niyazov N
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, I would like to extend my sincere appreciation for the time you spent in posting your review. I am very happy that you've been one of our loyal guests who love our service, rooms and the hotel's location. At the Emirates Grand Hotel, we are always eyeing at how we can retain our guests and improve the...

London, United Kingdom
Reviewed 17 June 2016

The hotel is well located and the staff are largely professional and friendly. The room is large, quiet and comfortable. A few small things are frustrating though. For example, the swimming pool closes so early (9 pm) which does not make sense! I enjoy late night swims but was unable to do so at the hotel.. Also the lifts are...

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Helpful?
Thank R0llingSt0ne2011
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, I would like to thank you for your valuable comments about your stay at Emirates Grand Hotel. Your concerns about our Pool timing and about our staff at Gym will be put into considerations in maintaining and improving our service. Please be noted that our elevator system had been changed for the safety and security of our...

Almaty, Kazakhstan
Reviewed 16 June 2016

Very good hotel, nice location, good breakfast, clean and comfortable rooms, nice view from the room, very good service, very helpful staff especially Khurshid in resection, guest relation Amal, realy good hotel for family and for business, near to metro, near to Dubai Mall, looking come back again.

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Thank Alina K
Reviewed 14 June 2016 via mobile

We spent a week in Dubai. The hotel is like home. We had a full kitchen, a living room with a view and 2 bedrooms /2 baths. Everyone was very friendly and helpful. The hotel was clean with all the amenities. The rooftop pool has a spectacular view of the whole city and the Arabian Gulf.

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Helpful?
Thank Harriet S
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, I am so pleased receiving your great comments and learnt that you had an amazing stay at the Emirates Grand Hotel. Giving a delightful and unforgettable stay to our guests is our everyday mission. I will relay your commendations to the entire team and i hope this will not be your last time to stay with us....

Reviewed 7 June 2016

a lovely hotel in the financial district right next to Dubai Mall, the rooms were lovely big stayed in a suite with two bedrooms and two bath, everything was clean and neat, great service and friendliness from staff, lovely breakfast on the 43 floor. All in all, a perfect choice and good value for money

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Helpful?
Thank Morfar A
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, I would like to thank you fro choosing to stay at the Emirates Grand Hotel and posting your review about it. It's with great pleasure to acknowledge all your positive reviews. The entire EGH family is extremely happy to have learnt that our guests are satisfied with their stay with. With this, we not only positive that...

Saudi Arabia
Reviewed 4 June 2016 via mobile

I stayed at this hotel along with a friend for one night in a two bedroom apartment and found its size is vast, excellent furniture and very beautiful lighting. Also, the location is great and near a metro station.

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Helpful?
Thank SaeedOmani
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Thank you very must for posting your review following your stay at the Emirates Grand Hotel. It's my great pleasure to inform you that our commitment to excellent service is fulfilled after reading your great review. it helps us a lot in motivating our colleagues and maintaining and improving the experience our very guests need to have...

Europe
Reviewed 3 June 2016

The Emirates Grand hotel is well located particularly for a business trip. In a city of glitz and everything new the hotel has a slightly faded quality. The rooms while well appointed could do with refurbishment. That said the bed was very comfortable. An upgrade was given which meant a larger room including a kitchen. The room rate was also...

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Helpful?
Thank conspiro
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Please accept my thanks for your time in posting your review about your stay at Emirates grand Hotel. I am so pleased to know that you had a satisfactory stay with us. I hope to meet you again in the future to personally welcome you back in our hotel. I thank you for your long and detailed...

squinting at my laptop
Reviewed 2 June 2016

Relatively expensive for what it is, which is strictly a business hotel. Very adequate gym facilities, rooms were clean though design is a bit dated. Coffee lounge and also the restaurant area is nothing to write home about but located near the MRT, which is a big plus. Overall, as far as business hotels go, very acceptable.

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Thank Kamal_Hez
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, A big thanks to you in taking time to post your review about your stay at Emirates grand Hotel. I am very happy that you were satisfied with our facilities and location. This will surely encourage our business travelers to try our hotel. Thank you for your recommendation. You notes have been viewed and considered. Bringing all...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the heart of the commercial district, on Dubai’s prominent Sheikh Zayed Road, the alcohol-free 47-storey Emirates Grand Hotel is offering a panoramic city and Arabian Sea views. The tallest building in the world,The Burj Khalifa, and the largest Mall in the Middle East – Dubai Mall is reachable within less than 10 minutes driving, opposite Financial Center Metro Station, easily accessible to the Dubai International Financial Center, Dubai International Convention and Exhibition Center, Dubai World Trade Center, and just 15 minutes drive away from Dubai International Airport and 5 minutes from the golden sands of the Jumeirah Beach Park.Wi-Fi is available.Guests have access to the rooftop pool offering a panoramic city and Arabian Gulf views, and the fully equipped fitness center as well as a tennis court. A wellness center which includes a sauna, a hot tub and a steam room is also available. The Emirates Grand Spa offers a wide range of body treatments and facials.Enjoy home cooked meals at our world class restaurants, and the famous Arabic shesha, also well known as hubbly bubbly is served either on the rooftop lounge or in the garden area.relax with your favorite beverage at the roof top terrace.Plan a meeting in any of our four meeting rooms fully equipped with contemporary audiovisual facilities and business center guarantees every function to be a success. ... more   less 

Additional Information about Emirates Grand Hotel

Address: Emirates Grand Hotel Sheikh Zayed Rd | Metro Stop, Dubai 0000, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $88 - $254 (Based on Average Rates for a Standard Room)
Number of rooms: 430
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Asiatravel.com Holdings, Agoda, Priceline, TripOnline SA and getaroom.com so you can book your Emirates Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#112 Spa Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Emirates Grand Hotel staff and other travellers.
19 questions
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Questions? Get answers from Emirates Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go as high as you can to get the veiws”
nickw107, 7 Apr 2017 | Read review
“Great views of the Arabian Gulf (Persian Gulf) on the western face of the hotel. Views of the Burj Khalifa on the southern side.”
michaeltS2686ZS, 25 Mar 2017 | Read review
“every room its not deferment”
esi922, 4 Mar 2017 | Read review
“Ask for a room at the back or sides”
ObjectiveGp, 1 Mar 2017 | Read review
“The rooms on the higher floors have a good view even on the backside of the hotel.”
devanshs2017, 22 Feb 2017 | Read review
5 of 5