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Emirates Grand Hotel

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Emirates Grand Hotel
Emirates Grand Hotel
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689 Reviews from our TripAdvisor Community

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Showing 542: English reviews
Island of Malta, Malta
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 days ago NEW via mobile

Just came back from a week s stay in Dubai and staying at the Emirates Grand Hotel. It was an amazing week so full of adventure. Loved our stay at this hotel. The staff were amazing. I cannot not give a special mention to the Foyer Hostess a young lady by the name of Abegail. Abegail was stunning always with... More 

Helpful?
2 Thank marjucca100
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 days ago NEW via mobile

The hotel is located within central location which was ideal. The roof top is very nice restaurant area is very clean. However the only issue I had was the rooms were extremely cold I had to request a heater which was a joke. The following day they did fix the issue and it was ok. The tiles in the bathroom... More 

Helpful?
Thank altafur
Doha, Qatar
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

Poor Service and not very clean. The whole experience was average and definitely not value for money. Concierge is also not updated with the latest market entries. Not recommended. Even though people are nice there are not up to the level for a 4* hotel. Room for improvement.

Helpful?
1 Thank ikanile

Travellers are raving about these Dubai hotels

Level Contributor
6 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

Negatives: Rooms are shabby, bathrooms need renovating. Instead of exchanging towels for fresh ones they were just removed one by one so on my last night i didnt have any other towel than the hand towel. The bathroom fittings are broken or loose. People at reception desk are rude and unhelpful. Positives: Got the best and friendliest service from the... More 

Helpful?
Thank Kathleen B
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Had a wonderful week Dubai. We liked the hotel and their service. lived in a dubbel room appartment with dubble bath. very clean and room service was very good. Got guidence and help from reception and lobby as soon as we asked for it. The hotel is in the financial center so we could find easy transpotation. short way to... More 

Helpful?
4 Thank Sivamohan M
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Spent a week at the Emirates Grand Hotel. Located on the busy Sheikh Zayed Road, but we were at the back of the hotel on the 32nd floor, very quiet location. Good views of the Burj Khalifa, and surrounding area from the room. The hotel is about 15 min walk from the Dubai Mall/Burj Khalifa, which is an easy walk... More 

Helpful?
1 Thank Neil S
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

I stayed at this hotel from 14th-23rd April 2016 for 10 nights to include B&B. This hotel is great if you want something near the city, however, for the price we paid, the hotel did not resemble a 4* and would not say this was of a 4*quality. The decor of the rooms were quite dated, I wasn't too pleased... More 

Helpful?
5 Thank Naz H
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

Please do not be decived by the hotel 4* claim .I stayed at this 0 star hotel for 3 nights It was a nightmare experience from day 1 .The reception staff are unfriendly , hstile and damn rude .....The facilities are basic ....abit like a B&B in london . It is near a metro statio which is the only +... More 

Helpful?
1 Thank Tonya N
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

Me and my husband visited Dubai in May, we paid everything online before departures and when we arrived at the hotel we were told we had to pay more for the booking. We stayed two days with a disappointing experience and eventually checked out by paying even more and shifted to a different hotel which had better facilities and excellent... More 

Helpful?
3 Thank nabila a
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago via mobile

Hi, This is Siavash, I've been in Dubai for one whole week attending in a bootcamp. The hotel is located in the main street of city, Shekh zayed, which is surrounded by huge and tall towers, plazas, and business buildings. So you will have easy access to almost everywhere you want to go since it's just 2 minutes walk to... More 

Helpful?
3 Thank Seyed Siavash S
Management response:

Dear Siavash, Thank you for taking your time to share your review of your recent stay at Emirates Grand Hotel. We are happy to read that you have taken advantage of the hotel location, the clean and large room with a view, good Room Service and the rest of the hotel facilities we provide. If you have the time, please... More 

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Executive Deluxe Room - Presidential Floor (King Bed) (52)
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the heart of the commercial district, on Dubai’s prominent Sheikh Zayed Road, the alcohol-free 47-storey Emirates Grand Hotel is offering a panoramic city and Arabian Sea views. The tallest building in the world,The Burj Khalifa, and the largest Mall in the Middle East – Dubai Mall is reachable within less than 10 minutes driving, opposite Financial Center Metro Station, easily accessible to the Dubai International Financial Center, Dubai International Convention and Exhibition Center, Dubai World Trade Center, and just 15 minutes drive away from Dubai International Airport and 5 minutes from the golden sands of the Jumeirah Beach Park.Wi-Fi is available.Guests have access to the rooftop pool offering a panoramic city and Arabian Gulf views, and the fully equipped fitness center as well as a tennis court. A wellness center which includes a sauna, a hot tub and a steam room is also available. The Emirates Grand Spa offers a wide range of body treatments and facials.Enjoy home cooked meals at our world class restaurants, and the famous Arabic shesha, also well known as hubbly bubbly is served either on the rooftop lounge or in the garden area.relax with your favorite beverage at the roof top terrace.Plan a meeting in any of our four meeting rooms fully equipped with contemporary audiovisual facilities and business center guarantees every function to be a success. ... more   less 

Additional Information about Emirates Grand Hotel

Address: Emirates Grand Hotel Near Finance Centre Sheikh Zayed Rd | Metro Stop, Dubai 0000, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $136 - $436 (Based on Average Rates for a Standard Room)
Number of rooms: 430
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Agoda and Priceline so you can book your Emirates Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#111 Spa Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Emirates Grand Hotel staff and other travellers.
13 questions
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Questions? Get answers from Emirates Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good space, clean and bright.”
 of 5 bubbles sivamohanm, 16 Nov 2016 | Read review
“High floors are quiet.”
  • Kitchen
  • Second bedroom
  • Main bedroom
  • Dining / lounge area
  • View from window (sand on the window!)
 of 5 bubbles 706neils, 8 Nov 2016 | Read review
“The rooms on the 42nd floor had great views of the Burj Khalifa and are much nicer than the other rooms on lower floors.”
  • 1 Bedroom Apartment
  • City view from 42nd Floor room
  • Executive Suite Apartment Kitchen
 of 5 bubbles 261nazh, 8 Nov 2016 | Read review
“They are attentive to special circumstance.”
 of 5 bubbles Barry W, 27 Oct 2016 | Read review
“Ask for room that are very high. Otherwise just run away from the hotel”
 of 5 bubbles KresoC, 18 Oct 2016 | Read review
5 of 5
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