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Kempinski Hotel & Residences Palm Jumeirah

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#157 of 545 Hotels in Dubai
Certificate of Excellence
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Kempinski Hotel & Residences Palm Jumeirah
Kempinski Hotel & Residences Palm Jumeirah
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567 Reviews from our TripAdvisor Community

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Showing 422: English reviews
Beirut, Lebanon
Reviewed 18 February 2016

Loved the place. Very distinguished and classy, sophisticated designs; indoor and outdoors. Relaxing massages stations throughout the resort. Many choices for food. Staff extremely polite and helpful. Beautiful; location overlooking the sea and Atlantis hotel. Apartments and penthouses are to die for!

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Helpful?
Thank Ange S
Jeddah, Saudi Arabia
Reviewed 17 February 2016

The hotel location is in Palm Jumeirah that is out of the city and the crowd.. Good reception and welcoming staff.. All in all the hotel and its services is average to good.. The hotel lacks in maintaining quietness due to lack of security staff maintaining check on noisy guests and screaming children at times when people ar resting. If...

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1Thank Saleh A
Leicester
Reviewed 17 February 2016

This hotel is amazing with a great location right on the edge of the Palm. We stayed in a two bedroom suite (2 Adults & 3 Children) and we all loved the hotel, the facilities, the great pool and easy access to the beach. The hotel is really clean and the staff are very attentive and quick to respond to...

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Thank Ash26101
Almaty, Kazakhstan
Reviewed 10 February 2016

its second time we stayed in 4 bedroom apartment. service is great, food also good, but small variety. restaurants offer small variety of food, for 2 weeks we had to go out a lot for lunch and dinner. breakfast was amazing. And chefs were always helpful and nice, offering us different foods, and making all kids of crepes for kids....

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Thank larissa s
Doha, Qatar
Reviewed 1 February 2016

I have booked an apartment with; 1- Two bedrooms with their bathrooms 2- Living Room with a dinning table 3- Guest Bathroom 4- Balcony with garden view 5- Kitchen For my kids, there is a kids area at the 2nd floor opening from 10 am till 8 pm + the garden with the available activity. I liked the place and...

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Thank Bu-7mood-85
Los Angeles, California
Reviewed 24 January 2016 via mobile

I was expecting a better location coming here after leaving Jurmieh Beach. This Huge Gothic Hotel and Residence was not the place for me. The construction on both sides was a major eye sore, trying to get into this place was an inconvenience, and this was everywhere in the city. I thought this place was very boring, and cold like....

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Thank melanieb69
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear melanieb69, Thank you for sharing this review about your stay at our Hotel. I have well noted the comments related to a few areas which did not meet your expectations this time. Whenever convenient I would be delighted to have an opportunity to reintroduce Kempinski Palm Jumeirah to you and create some positive memories. Best Regards, Alessandro Redaelli

Kuwait City, Kuwait
Reviewed 17 January 2016 via mobile

This is our 3rd stay in this hotel, and I must say that my family and I could not ask for a better stay. This property is so family friendly, each member of the family will have something to love. My young kids loved the indoor play area which is filled with toys and video games. Not to mention the...

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Thank T-Junction
Orbassano, Piedmont, Italy
Reviewed 12 January 2016

We had a great staying in here. We booked for six nights and every was perfect. The rooms are amazing , the pool anf the beach are tidy and well kept , the staff of the hotel is always very kind and polite. Great Hotel

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1Thank Stefano D
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Stefano D, Thank you very much for this review. I am pleased to read your compliments to the Hotel tidiness as well as the team members politeness. Looking forward to welcome you back whenever convenient. Best Regards, Alessandro Redaelli

Vienna, Austria
Reviewed 4 January 2016

As a very loyal kempinski brand traveller ... i expected much more from this hotel ... and it delivered just an average experience. not great, not bad at all ... just average. And for the high prices in all those restaurant, again, I would just expect more.

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1Thank Ajko11
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Ajko11, Thank you very much for taking the time to comment on your previous stay with us. If convenient I would appreciate if you could find it possible to contact me at the Hotel directly to elaborate on your valuable feedback. Yours Sincerely, Alessandro Redaelli

Reviewed 23 December 2015 via mobile

We paid so much for this junk and with this money we could've went to The Atlantis The Palms, The Nespresso Machine was broken, The Door was broken, The Lights were out, They take Forever to Bring Stuff and it's DEAD!!!! Please never come here and waste your money

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1Thank 818tariqk
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear 818tariqk, Thank you for sharing your opinion about your experience with us. It is disappointing to read your comments. Please accept my apologies for the inconvenience which, as you describe, occurred during your stay. Kindly be assured that I am taking this matter very seriously as the guest satisfaction always remains my main priority. I would appreciate if, whenever...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
We invite you to a place where the earth and sea merge with imagination. Here on the coveted shores of Dubai's iconic island lies the perfect vantage - the Kempinski Hotel & Residences Palm Jumeirah. A palatial retreat, set atop a true landmark, this picturesque paradise offers traditional European luxury and endless opportunities to create lasting memories. Spacious Suites & Penthouses - Exquisite marble floors guide your every step as gold, ivory and light blend into a portrait of true opulence...You have left the ordinary behind. Spacious suites and penthouses provide the lavish comforts of well-appointed living rooms, dining areas, and fully equipped kitchens, ideal for both families and long stays. ... more   less 

Additional Information about Kempinski Hotel & Residences Palm Jumeirah

Address: Crescent West | Palm Jumeirah, Dubai 213208, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $441 - $2,348 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel & Residences Palm Jumeirah 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Kempinski Hotel And Residences Palm Jumeirah
Hotel Style:
#39 On the Beach Hotel in Dubai
#60 Family Hotel in Dubai
#88 Spa Hotel in Dubai
#98 Romantic Hotel in Dubai
#141 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel & Residences Palm Jumeirah staff and other travellers.
20 questions
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Questions? Get answers from Kempinski Hotel & Residences Palm Jumeirah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best staff”
 of 5 bubbles elainel389, 6 Feb 2017 | Read review
“6th floor and up the rooms excellent”
 of 5 bubbles namanniy, 22 Jan 2017 | Read review
“Two Bedroom Palm View Suite”
 of 5 bubbles clubgauravGuptaa, 3 Jan 2017 | Read review
“Bar drinks are expensive and a burger is 120 AED.”
 of 5 bubbles b0deg, 3 Dec 2016 | Read review
“None really!”
 of 5 bubbles G467KXjosec, 18 Nov 2016 | Read review
5 of 5