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Kempinski Hotel & Residences Palm Jumeirah

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#165 of 541 Hotels in Dubai
Certificate of Excellence
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Kempinski Hotel & Residences Palm Jumeirah
Kempinski Hotel & Residences Palm Jumeirah
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579 Reviews from our TripAdvisor Community

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Showing 430: English reviews
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Washington DC, District of Columbia
Reviewed 4 days ago NEW

We recently stayed at the Kempinski in a 4-bedroom suite with a family trip (we were 2 families traveling together and wanted to all be together in a single room). On the upside, this was the only property we found in Dubai that offered a way for us all to be together in a single room for anything approaching a...

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Thank TravelDadDC
Reviewed 5 days ago NEWvia mobile

You know, I have been coming to Dubai for a very long time and I have to say that based on my pervious travels, this hotel does not even make my top 10. Don't get me wrong but the rooms are good, the room cleaners are friendly and the concierge are very helpful, it is just that EVERYTHING else is...

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Helpful?
Thank naif532
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Mr. naif532, Thank you for recently taking the time in posting a review on TripAdvisor following your stay at the Kempinski Hotel & Residences Palm Jumeirah. Your comments are certainly noted and please be assured a corrective action is already taken. Best Regards,, Natalia Kashirskaya Hotel Manager

colchester
Reviewed 1 week ago

We stayed at Kempinski Hotel & Residences Palm Jumeirah for 2 weeks during Xmas / New Year 2016/2017. Had a wonderful ground floor suite with private swimming pool. The size of rooms / bathrooms and the kitchen is massive. Our apartment was very comfy and having 2 bathrooms was very convenient. The kitchen was fully equipped, so although we haven't...

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Helpful?
Thank ColchesterMummy
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Mrs. ColchesterMummy, Thank you for taking the time to submit a review following your experience. We constantly strive to provide excellent service, and we hope you will return for a future visit. We look forward to your next visit in the near future. Sincerely, Natalia Kashirskaya Hotel Manager

London, United Kingdom
Reviewed 1 week ago

We picked this hotel because it had a suitable apartment to house our large family group. The apartment (610) was enormous and well furnished. Bedrooms were large and well appointed with spacious ensuites. Definitely warranting 5 stars and the hefty price tag. Lovely balconies with a large spa pool on the main one, big kitchen and huge living areas. Top...

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Helpful?
Thank flobmac
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear flobmac, Thank you for recently taking the time in posting a review on TripAdvisor following your stay at the Kempinski Hotel & Residences Palm Jumeirah. I am very pleased that you enjoyed your overall stay at our hotel and have noted your great feedback on the facilities, which we truly appreciate as we strive to have the best product...

Reviewed 1 week ago via mobile

We stayed at the Kempinski on the recommendation of friends who had been 12 months previously. We booked a two bedroom suite over looking the lagoon. Arrived at 8pm to be greeted by absolutely lovely staff with a welcoming glass of juice. Suite was large, clean, with a huge terrace and decorated very traditionally. I must say that all staff...

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Helpful?
Thank LiseMillar
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear LiseMillar, Thank you very much for your feedback. Your valuable comments will certainly serve to the improvement of our services. Your comments regarding the team is highly appreciated and will be commended for their professionalism. Best Regards, Natalia Kashirskaya Hotel Manager

Bengaluru, India
Reviewed 2 weeks ago

The hotel is at a great location and offers world class hospitality. Loved the breakfast buffets and hot pool. They have their own artificial beach which is beautiful. The live piano at lunch time was a treat. Overall great experience. I recommend this if you're looking a good luxury time out with your partner.

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2Thank ribhuchawla
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear ribhuchawla, Thank you for recently taking the time in posting a review on TripAdvisor following your stay at the Kempinski Hotel & Residences Palm Jumeirah. I am very pleased that you enjoyed your overall stay at our hotel and have noted your great feedback on the facilities, which we truly appreciate as we strive to have the best product...

Derby, United Kingdom
Reviewed 2 weeks ago

We have stayed at several resorts in Dubai, so this review is not based on just one stay. To book here, the hotel appears cheap to book compared to others for its style and appearance. The suites are big and have a decent sized self contained kitchen. The pool area is smallish and can be difficult to get a decent...

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Thank DanHough
New York City, New York
Reviewed 3 weeks ago

Our suite was not ready at 6pm when we arrived well after check in time and had to wait 30-40 mins. Service at pool was awful and it was a struggle to get towels or a food menu (which we never got during our afternoon at the pool). Housekeeping didn't show up till late afternoon after we had been out...

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1Thank A A
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear A A, Thank you for recently taking the time in posting a review on TripAdvisor following your stay at the Kempinski Hotel & Residences Palm Jumeirah. Sincere apologies for the inconvenience you mention. Please be assured a corrective action is already taken. Your valuable comments will certainly serve to the improvement of our services. Best Regards, Natalia Kashirskaya Hotel...

Reviewed 4 weeks ago

We went to Dubai in March 2017 and it was our 6th visit and 1st stay in Kempinski the Palm. Unfortunately the weather was really bad at that time, so we could not enjoy Dubai at its maximum, but we did enjoy our stay in Kempinski. I do advise this hotel for families with kids as the apartments are great,...

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Thank Aysel A
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Aysel A, Thank you for recently taking the time in posting a review on TripAdvisor following your stay at the Kempinski Hotel & Residences Palm Jumeirah. I am very pleased that you enjoyed your overall stay at our hotel and have noted your great feedback on the facilities, which we truly appreciate as we strive to have the best...

Heidelberg, Germany
Reviewed 17 March 2017 via mobile

I've had massages in tons of places around the world, but.... by far, this's the best experience I've ever had! My therapist (Andrea) was the true definition of professionalism. Very detailed, and very professional. The whole staff was very welcoming and friendly. The place was clean, organized and warm. If you wanna have one of those unforgettable experiences, this's the...

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Helpful?
Thank Almohnnad
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Mr. Almohnnad, Thank you for taking the time to submit a review following your experience. We constantly strive to provide excellent service, and we hope you will return for a future visit. Your comments regarding the team is highly appreciated and she will be commended for her professionalism. We look forward to your next visit in the near future....

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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
We invite you to a place where the earth and sea merge with imagination. Here on the coveted shores of Dubai's iconic island lies the perfect vantage - the Kempinski Hotel & Residences Palm Jumeirah. A palatial retreat, set atop a true landmark, this picturesque paradise offers traditional European luxury and endless opportunities to create lasting memories. Spacious Suites & Penthouses - Exquisite marble floors guide your every step as gold, ivory and light blend into a portrait of true opulence...You have left the ordinary behind. Spacious suites and penthouses provide the lavish comforts of well-appointed living rooms, dining areas, and fully equipped kitchens, ideal for both families and long stays. ... more   less 

Additional Information about Kempinski Hotel & Residences Palm Jumeirah

Address: Crescent West | Palm Jumeirah, Dubai 213208, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $412 - $1,438 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel & Residences Palm Jumeirah 5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, Travelocity, TravelUp, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Kempinski Hotel & Residences Palm Jumeirah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kempinski Hotel And Residences Palm Jumeirah
Hotel Style:
#39 On the Beach Hotel in Dubai
#60 Family Hotel in Dubai
#94 Spa Hotel in Dubai
#98 Romantic Hotel in Dubai
#146 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel & Residences Palm Jumeirah staff and other travellers.
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Questions? Get answers from Kempinski Hotel & Residences Palm Jumeirah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our four-bedroom suite was huge, but bathrooms and decor left much to be desired”
TravelDadDC, 23 Apr 2017 | Read review
“Stay elsewhere”
DanHough, 8 Apr 2017 | Read review
“Stay away from the lawn facing rooms as there was a wedding and loud music till midnight on one of the nights during our stay.”
AA702, 4 Apr 2017 | Read review
“best staff”
elainel389, 6 Feb 2017 | Read review
“6th floor and up the rooms excellent”
namanniy, 22 Jan 2017 | Read review
5 of 5