We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Dubai Mall of the Emirates Hotel

Show Prices
#74 of 544 Hotels in Dubai
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Dubai Mall of the Emirates Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,972 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Dubai Mall of the Emirates Hotel
See the most recent reviews
Showing 1,568: English reviews
Reviewed 18 November 2014

Excellent Hotel, specially they are improving day by day though nothing much left to improve now. Best part, they listen to feedback than act to take corrective measures. Earlier I had a complaint about the front desk in respect of time management, I gave feedback and it was improved. Over all it's location, rooms quality, breakfast etc are fabulous

 Report
Helpful?
1Thank Khurram1972
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Khurram1972, Thank you for the time you took to once again share your feedback with us. I am thrilled to hear that we were able to meet your expectations and hope to welcome you back in the near future. Warm regards, JP Kavanagh General Manager

Indore, India
Reviewed 12 November 2014

We stayed there during Gitex 2014, on the 22nd floor. The best part of the hotel was location, especially for the exhibition, it was completely against traffic so it was very convenient to use the metro for commuting. The club rooms were great with good view, The SPG lounge was good, severed good breakfast, and drinks in the evening. It...

 Report
Helpful?
Thank Chetan N
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Chetan N, Thank you for taking the time to share your feedback with us. I am delighted to hear that you enjoyed our facilities and convenient connection to Mall of the Emirates and Metro. Furthermore, I am happy that you enjoyed our Club Rooms and our Sheraton Club Lounge and hope to welcome you back in the near future....

Amman
Reviewed 12 November 2014

This is not the first time , I am writing about this outstanding hotel that I strongly recommend for all visitors to Dubai, because in each visit , I discover new things that I should mention to help others who are trying to chose a suitable hotel in this big city with Hundreds of hotels around, this hotel location is...

 Report
Helpful?
Thank nazar091
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear nazar091, Thank you for taking the time to review our hotel. I am thrilled to hear that our associates were able to make your stay as comfortable as possible and rest assured that I have shared your kind comments with all of them, in particular with Shadi and Abdel. Once again, I am happy to hear that you enjoyed...

Reviewed 7 November 2014 via mobile

You can find world famous brands. A paradise for branded shopoholics. Nice place to have food. Various ethnic cusines are available. Metros are connected to this mall, so you can make the transportation easy and hassle free

 Report
Helpful?
Thank Akpdm
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Akpdm, Thank you for the time you took to share your feedback from your recent stay at the Sheraton Dubai Mall of the Emirates Hotel. I am happy to read that you enjoyed our convenient connection to Mall of the Emirates and Metro and hope to welcome you back soon for another memorable stay. Warm regards, JP Kavanagh General...

Bangkok, Thailand
Reviewed 7 November 2014

Had breakfast at Sanabel, The restaurant has a good selection of food plus the very attentive staff, I didn't memorize the name but please regards to all your team. The outside view was very relaxing specially if you were on break. Thanks a lot guys. Will definitely come back again for another set of breakfast.

 Report
Helpful?
Thank Anj M
Sheraton M, Food and Beverage Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Anj B, Thank you for taking the time to share your breakfast experience at Sanabel. We are delighted to hear that our associates were able to meet your expectations and we hope to welcome you back in the near future. Warm regards, Huib Hendrix Food and Beverage Manager

Carluke, United Kingdom
Reviewed 3 November 2014

Arrived at 02:30 very tired,but a slick check in ensured soon to very comfortable bed with a view on the 16th floor from the bed to die for . As it was our 25th Wedding Anniversary the room was covered in petals ( thank you very much !! ) Breakfast had everything you could think of , and again very...

 Report
Helpful?
2Thank Scott C
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Scott C, Thank you for taking the time to share your feedback from your stay with us. I am delighted to read that you enjoyed our facilities and our convenient connection to Mall of the Emirates. Furthermore, I am happy that our associates were able to make your wedding anniversary a memorable one and hope to welcome you back...

Dunsborough, Australia
Reviewed 30 October 2014

Arrived at the hotel 2.30 in the morning very tired and was met by lovely friendly staff. Our room was very spacious and the bed comfortable. This hotel is directly above the mall making it accessible to the 3 levels of shopping. The hop on hop off bus can be taken at the hotel which is a must to acquaint...

 Report
Helpful?
1Thank Barb D
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Barb D, Thank you for taking the time to share your feedback with us. I am delighted to read that our associates made your stay as comfortable as possible and that you enjoyed our convenient connection to Mall of the Emirates featuring over 560 brands and entertainment activities for all ages. Once again, thank you for reviewing our hotel...

Sydney, Australia
Reviewed 30 October 2014

Very nice Hotel, good location over the fabulous Mall of Emirates shopping centre, nice size rooms and very clean as the hotel is only new, friendly helpful staff, great roof top pool and they serve and good breakfast.

 Report
Helpful?
Thank Charles W
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Charles W, I am happy to read that you enjoyed our convenient connectivity to Mall of the Emirates and that our associates were able to make your stay as comfortable as possible. I hope to welcome you back in the near future. Warm regards, JP Kavanagh General Manager

Dublin, Ireland
Reviewed 29 October 2014

I spent a couple of nights in this hotel on a short stopover in Dubai in October. Very impressed by the room which was large, well appointed and spotlessly well maintained. I cannot count how many times in one day the room was visited by housekeeping to ensure that we had enough towels and toiletries, but it really impressed me....

 Report
Helpful?
3Thank leoie
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear leoie, Thank you for taking the time to share your feedback from your recent stopover stay with us. I am happy to read that our associates were able to make you stay as comfortable as possible and that you enjoyed our facilities, especially the benefits of the Sheraton Club Lounge. Once again, thank you for choosing the Sheraton Dubai...

Washington DC, District of Columbia
Reviewed 29 October 2014

Stayed for two nights in a Junior Suite. Nice hotel, attached to the Mall of the Emirates and metro/subway accessible. I arrived at the hotel at 9am and I was surprised that my room was already available that early. Gym was basic (a few equipment) - it could get crowded especially in the morning. Free WiFi in your Junior Suite...

 Report
Helpful?
1Thank TheAdventuresofET
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear The AdventuresofET, Thank you for taking the time to review our hotel. I am thrilled to hear that you enjoyed our Junior Suite and our convenient connectivity to Mall of the Emirates. I hope to welcome you back in the near future for a hopefully longer stay. Warm regards, JP Kavanagh General Manager

1,161 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (911)
Viewed
Hotel & Grounds (127)
Viewed
Room/Suite (185)
Viewed
Pool/Beach Area (75)
Viewed
Dining (55)
Viewed
Business Centre/Function Rooms (5)
Viewed
Bathroom (57)
Viewed
Family/Play Areas (5)
Viewed
View from Room (72)
Viewed
Other (330)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (204)
Viewed
Amenities (15)
Viewed
Deluxe Suite (46)
Viewed
Executive Suite (48)
Viewed
Junior Suite (36)
Viewed
Pool (11)
Viewed
Dining (21)
Viewed
The Hotel (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (46)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (11)
Viewed
Dining (6)
Viewed
Bathroom (4)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Dubai hotels
0.6 km away
Kempinski Hotel Mall of the Emirates
0.8 km away
Hilton Garden Inn Dubai Mall Of The Emirates
0.7 km away
Flora Al Barsha Hotel
Flora Al Barsha Hotel
#88 of 544 in Dubai
360 reviews
Show Prices
Show Prices
Show Prices
14.9 km away
Sheraton Grand Hotel Dubai
11.1 km away
Sofitel Dubai Downtown
0.8 km away
Novotel Suites Dubai Mall of the Emirates
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Besh
Besh
Cuisines: Turkish, Mediterranean
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly connected to the world-renowned mall, the Sheraton Dubai Mall of the Emirates Hotel is a gathering place for corporate travelers, vacationers, and shoppers alike. The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. Dubai International Airport (DXB) is only 20 minutes away by car. ... more   less 

Additional Information about Sheraton Dubai Mall of the Emirates Hotel

Address: Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 450309, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $253 - $625 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Dubai Mall of the Emirates Hotel 5*
Number of rooms: 481
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, Travelocity and Jetsetter so you can book your Sheraton Dubai Mall of the Emirates Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Dubai Mall Of The Emirates Hotel Dubai
Hotel Style:
#43 Romantic Hotel in Dubai
#47 Business Hotel in Dubai
#52 Spa Hotel in Dubai
#52 Family Hotel in Dubai
#71 Luxury Hotel in Dubai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dubai Mall of the Emirates Hotel staff and other travellers.
44 questions
Ask a question

See all questions (44)

Questions? Get answers from Sheraton Dubai Mall of the Emirates Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City view rooms (front of the hotel)”
 of 5 bubbles kieronbd, 18 Feb 2017 | Read review
“Club Floor is excellent”
 of 5 bubbles RMC1954, 13 Feb 2017 | Read review
“choose higher floor rooms for a good city view..”
 of 5 bubbles Vchopra79, 11 Feb 2017 | Read review
“1517 was a very good room!”
 of 5 bubbles IaInIdIrIeIaIsI, 6 Feb 2017 | Read review
“Not sure. But I had standard room it was very nice”
 of 5 bubbles ayreenp2016, 1 Feb 2017 | Read review
5 of 5