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The Address Dubai Mall

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1,770 Reviews from our TripAdvisor Community

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Showing 1,570: English reviews
Melbourne, Australia
Reviewed 2 days ago NEW

We stayed in a club room so had a pick up from the airport and were able to check in straight away and we arrived at 2am, this was a great start. We got up early so we could enjoy the pool before the heat got too much for us, the complimentary use of the lounge is worth paying the...

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Thank abandrus
Melbourne, Australia
Reviewed 3 days ago NEWvia mobile

Superb hotel, service first class, rooms sublime & breakfast fantastic. Perfect central location, you can walk out the back door straight into the Dubai Mall. Expensive, but no more so than other great hotels. Highly recommended.

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Thank Timfromvictoria_11
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear Timfromvictoria_11, Thank you for sharing your review on Tripadvisor. I am proud to know that you enjoyed your stay with us and that you liked the rooms and breakfast. I appreciate your recommendation and I look forward to welcoming you back soon! With best regards, Mohamed Samir El Sayed General Manager

Reviewed 5 days ago NEWvia mobile

The address is a hotel or more than a hotel located in the world biggest mall .The have attractive rooms,a wonderful buffet and an outstanding workers travelers when making choice, don't forget to make the correct choice

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Thank Abdullahi N
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear Abdullahi N, Thank you for taking the time to share your review with fellow travelers on Tripadvisor. I am proud that you enjoyed your stay with us and that our Associates were able to make your stay memorable. I look forward to welcoming you back soon! With best regards, Mohamed Samir El Sayed General Manager

Tehran, Iran
Reviewed 1 week ago via mobile

We booked this hotel for the 4th time in order to be near the new year celebrations and fireworks and of course the amazing Dubai mall. As always, everything was far beyond expectations. Upon check in, as their systems were suffering from technical issues, we had to wait for 45 minutes. We were therefore invited to the lobby lounge where...

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Thank alireza k
Reviewed 1 week ago via mobile

For New years i choose the Palace downtown Dubai. After i arrive in Dubai. i learn that they switched my Reservation to the Adress Dubai Mall. With a view of the construcion Roof top of the Dubai Mall .i was specting a better view.

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Thank Antonio P
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear Antonio P, Thank you for sharing your review on Tripadvisor. Please accept my sincerest apologies if your stay did not meet your expectations, it will be my pleasure to assist you on rooms with better views the next time you stay with us. I look forward to welcoming you back soon! With best regards, Mohamed Samir El Sayed General...

London, United Kingdom
Reviewed 1 week ago

My first time in Dubai meant that I really had no idea where to stay or what to do but I was so pleased that I chose this hotel. The Address Dubai mall is Downtown and the views of the skyscrapers and the Burj are simply magnetic! We went there to celebrate my birthday and do some all important shopping....

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Thank NeevSpencer
Cairo, Egypt
Reviewed 1 week ago via mobile

The room is quite lovely, had enough space and was tidy and clean except for a big ugly stain on the carpet that I complained about twice but no one even cared to address it. The morning housekeeping weren't as precise and clean as the afternoon/evening ones I can recall Edwin who was really so nice and careful about his...

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Thank ahmadeldeeb
Nairobi, Kenya
Reviewed 2 weeks ago

We payed for a Club room and got a very small noisy room at the corner of the hotel - it might have been better to get an ordinary room in retrospect. Not enough service area or staff at breakfast for such a big hotel. Also don't expect much in the way of TV channels most of which are local...

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1Thank Afshan L
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear Afshan L, I sincerely appreciate your constructive comments and regret the experience you have had with us. If your time permits, I would certainly appreciate to speak with you at your convenience, my e-mail is MSMohamed@theaddress.com. We truly appreciated you choosing The Address Dubai Mall hotel during the festive holiday and look forward to speak with you. Warm Regards...

Pune, India
Reviewed 2 weeks ago via mobile

As you would expect. Great hotel. Brilliant location. Good staff and very modern rooms The food on the cabana restaurant (pool bar) was nice and service was very good It's next for the mall so you have a huge choice for breakfast. I would stop again for sure.

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Thank GWP13
Jeddah
Reviewed 2 weeks ago via mobile

My wife and I are visiting Dubai quite often since years and we used to stay in "The Address Downtown Dubai" during new year celebrations until it got burned down last year. This year we tried "The Address Dubai Mall" during the New Years Celebrations and it is somehow shocking how two hotels from the same brand, 100 meters away...

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Thank Abdul K
Mohamed S, General Manager at The Address Dubai Mall, responded to this review

Dear Abdul K, I am so disappointed to read this review and regret this experience at our hotel. We truly appreciate you sharing these candid comments with us and my sincere apologies for the shortfalls in meeting your expectations. Please know that it was not our intention and I have shared with my team for our continuous improvement to serve...

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Staying in Downtown Dubai

Neighbourhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Cabana
Cabana
Cuisines: Bar, European, Spanish
Karat
Karat
Cuisines: Cafe, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, The Address Dubai Mall is always in vogue. ... more   less 

Additional Information about The Address Dubai Mall

Address: Financial Center Road | Mohammed Bin Rashid Boulevard, 3a, Dubai 31166, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Price Range: $535 - $1,238 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Address Dubai Mall 5*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Address Dubai Mall Hotel Dubai
Hotel Style:
#30 Business Hotel in Dubai
#37 Romantic Hotel in Dubai
#75 Family Hotel in Dubai
#75 Spa Hotel in Dubai
#117 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Address Dubai Mall staff and other travellers.
16 questions
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Questions? Get answers from The Address Dubai Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a suite with a city view and you may see the Burj up in lights!”
  • Dubai at night!
  • Dubai city at night!
 of 5 bubbles NeevSpencer, 9 Jan 2017 | Read review
“make sure you don't go for a corner room”
 of 5 bubbles afshanl2014, 4 Jan 2017 | Read review
“choose the residence.. rooms are bigger and even have a kitchen!!”
 of 5 bubbles Bidanda, 22 Dec 2016 | Read review
“see the room before you take it”
  • TV and work desk
  • view from the room 2
  • Room from Inside2
  • view from the room 3
  • make up and IPAD
  • Bath room 1
  • view from the room
  • Bath room 3
 of 5 bubbles AKriker, 17 Dec 2016 | Read review
“The rooms on the other side of the hotel may have views over the Dubai Mall Fountain? Ask for a room with a decent-sized bathroom.”
 of 5 bubbles RayB880, 16 Dec 2016 | Read review
5 of 5
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