We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Mercure Gold Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Mercure Gold Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

940 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 614: English reviews
Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW via mobile

I stayed few times in this hotel and the reason that i am coming back: Good hotel, nice rooms, friendly staff. Don't forget to present your loyalty card when you will go to the bar, as there is a discount for the members. Thank you James at front desk, every time you are running behind of your guest.

Helpful?
Thank sabry_bittar
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our... More 

Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

In the same week I stayed at Premiere Inn IBN Battuta, which is way better compared to this hotel yet this hotel has a higher ranking. Premier was similar in price but way better customer service, room service and the hotel is much nicer condition and cleaner.\ My biggest complaint is the smell in the hallways and in the room.... More 

Helpful?
Thank gretandaidan
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Kindly accept our sincere apology for the negative experience of the room and service. It is our aim to provide a superior experience to all our guests and it is also a disappointment for us when we could not meet the guest expectation. We have taken note of your comments and shared them among the concerned team... More 

National Capital Territory of Delhi, India
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

I went to there terrace restaurant and enjoyed the view of Dubai. With respect to food it was ok but not great. Service is good. I will like to visit them again in future Although I didn't stay in there but location seems to be nice

Helpful?
Thank abhi_venom
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear abhi_venom, Thank you for your visit to Temptation Lounge. We appreciate the constructive comments which help us to improve the offers and look forward to welcome you back again. Your Sincerely, S Drewitz General Manager More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Stayed there, asked for a non smoking room, then was given a smoking room! Asked them, they just smiled, didn't make good the situation and didnt offer the change of room. Was locked out twice during my stay, they said I didnt pay my deposit, did an online check in from their phone app 2 days prior to my stay,... More 

Helpful?
1 Thank Alvin L
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Alvin L, First of all please accept our apology for the negative experience at our hotel. It is our aim to provide superior experience to all our guests and it is also a disappointment for us when we could not meet the guest expectation. In regards to your booking, although it is requested upon arrival to leave a deposit... More 

Bucharest, Romania
2 reviews
Reviewed 2 weeks ago

beautiful hotel, comfortable rooms, excellent breakfast, personnel very professional. Big rooms, very nice pool, personnel very helpful, free airport transportation, easy access to different locations in Dubai

Helpful?
Thank Mutterbelly
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mutterbelly, We like to thank you for staying with us and sharing your kind review. It's a pleasure to know that you enjoyed your stay and the hotel facilities and hope to welcome you back in the near future. Yours Sincerely, S Drewitz General Manager More 

Lagos State, Nigeria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I stayed for 5 days as I was on a business trip ....good room with quite peacefull am ience excellent service food was good and the only negative is its away from Metro station which hotel cant do anything......if they can room cleaning a little faster it would be nice

Helpful?
1 Thank piyush19702015
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Guest, Thank you very much for the kind review following your recent stay with us. We are pleased to read that you enjoyed the time at our hotel and we take note about the speed of housekeeping service. We look forward to welcoming you back again. Yours Sincerely, S Drewitz General Manager More 

Mumbai (Bombay), India
1 review
Reviewed 3 weeks ago

stayed there with family for six nights and enjoyed every bit of it. Staff was so supportive specially manager Mrs. Reena who helped us through booking process to room selection. Birthday cake for my daughter was a pleasant surprise to all of us. Spacious highway in the front and approachable location. I would recommend this hotel to everyone. Dinesh Nandoskar.

Helpful?
Thank dineshnandoskar
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Nandoskar, Thank your for selecting our hotel and the detailed review of your stay and our facilities. We are pleased to read that you liked the hotel and we hope your next visit will be as pleasant as the previous one. With Kind Regards, S. Drewitz General Manager More 

2 reviews
Reviewed 3 weeks ago via mobile

we stayed in this hotel for 5 days and it was truley awesome stay. The hotel staff members are very helping nature and services are too fast. The breakfast is yummy. I would recommand this hotel to everyone. thank you.

Helpful?
Thank priteshranpara
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank your for selecting our hotel and the detailed review of your stay and our facilities. We are pleased to read that you liked the hotel and we hope your next visit will be as pleasant as the previous one. With Kind Regards, S. Drewitz General Manager More 

Geneva, Switzerland
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 weeks ago

Hotel itself is very good : nice location, new and clean, nice rooms, lounge bar with billiard, rooftop restaurant and (small) pool. Unfortunately, management could be improved, we faced some issues regarding guests and bills treatment, and had to send a complain letter. Surely it will easily be improved in future and hotel will be a great choice for the... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank mpinson
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you for selecting our hotel and the review of your stay. We like to apologize that our service failed to meet your expectation. It is our aim to provide superior service to all our guests and we believe in constant improvement. Please rest assured that your concerns have been shared with the team. With Kind Regards,... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Pleasantly surprised by the size of the room, very spacious and clean. Staff very friendly, attentive and helpful! Check in was efficient and easy. Rooftop pool fabulous! Wonderful views! Excellent value for money. Location is ideal with a complimentary shuttle to the beach and mall. Highly recommend this hotel.

Helpful?
Thank Joanne C
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you for selecting our hotel and the detailed review of your stay and our facilities. We are pleased to read that you liked the hotel and we hope your next visit will be as pleasant as the previous one. With Kind Regards, S. Drewitz General Manager More 

404 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (360)
Viewed
Pool/Beach Area (16)
Viewed
Hotel & Grounds (47)
Viewed
Dining (10)
Viewed
Room/Suite (85)
Viewed
Bathroom (47)
Viewed
View from Room (52)
Viewed
Family/Play Areas (3)
Viewed
Other (100)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (1)
Viewed
Dining (8)
Viewed
Room/Suite (9)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Dubai hotels
0.4 km away
ibis Styles Dubai Jumeira
ibis Styles Dubai Jumeira
#138 of 544 in Dubai
303 reviews
0.3 km away
Ramada Jumeirah
Ramada Jumeirah
#152 of 544 in Dubai
787 reviews
0.6 km away
Jumeira Rotana
Jumeira Rotana
#229 of 544 in Dubai
492 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
Holiday Inn Express Dubai Jumeirah
0.6 km away
Hilton Garden Inn Dubai Al Mina
1.4 km away
Al Khoory Executive Hotel – Al Wasl
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Mercure Gold Hotel

Address: Mercure Gold Hotel Al Mina Rd | PO Box 66431, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $103 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gold Hotel 4*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR, Hotels.com, Orbitz, Travelocity, Priceline and Booking.com so you can book your Mercure Gold Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#135 Business Hotel in Dubai
#163 Luxury Hotel in Dubai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Gold Hotel staff and other travellers.
25 questions
Ask a question

See all questions (25)

Questions? Get answers from Mercure Gold Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are large and ☀️ sunny!”
 of 5 bubbles 158esrak, 1 Nov 2016 | Read review
“Unfortunately didnt get a quiet room”
 of 5 bubbles 478madhavb, 28 Oct 2016 | Read review
“Good for those needing the airport or downtown dubai.”
 of 5 bubbles Faceyreviews, 24 Sep 2016 | Read review
“Room near the lift proved to be noisy”
 of 5 bubbles GrahamS756, 21 Sep 2016 | Read review
“high floors to reduce noise pollution if possible”
  • Comes with bathtub
  • Tv and study table area
 of 5 bubbles shahrulayun, 7 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay