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Novotel Suites Dubai Mall of the Emirates

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#148 of 541 Hotels in Dubai
Certificate of Excellence
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Novotel Suites Dubai Mall of the Emirates
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1,539 Reviews from our TripAdvisor Community

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Showing 1,133: English reviews
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Balikpapan, Indonesia
Reviewed yesterday NEW

The hotel is in a good position for shopping Free shuttle bus to the beautiful beaches Staff were all friendly and helpful Everything went to plan l have no complaints Would recommend this hotel without hesitation Breakfast was delicious with a good selection and variety of foods Thank you definitely will be back again

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Helpful?
Thank Debra W
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

Came for a conference at World Trade Centre - brought family along. Satisfied with mostly everything, staff are friendly, especially at lobby, the young porter/attendant - always eager to help, and very helpful, very service-oriented. The family suite has enough space for 3 of us (with one teenager). The gym was well equipped. The sofa bed was not sturdy, and...

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Helpful?
Thank stewart c
About Hotel's Favourite Review
Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review

Dear Valued Guest, Thank you very much for sharing your positive feedback and for the recommendation of the Novotel Suites Mall of the Emirates Hotel on TripAdvisor. We pride ourselves on affording an unparalleled level of hospitality to our valued guests, and we're pleased to hear your stay was exceptional. We are always excited to hear when the warm hospitality...

Australia - QLD
Reviewed yesterday NEWvia mobile

The service at this hotel is great, very friendly and happy staff. However it is one of the most run down Novotel hotels I've stayed in. The room was not very clean and it needs some updating. The room had a musty smell and just didn't feel fresh. The mattress on the sofa bed was horrendous and really needed to...

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Helpful?
Thank Ani123
Sidon, Lebanon
Reviewed 3 days ago NEWvia mobile

Quite and clean room. Comfort beds. Spacious room that fits comfortably family of four. Nice swimming pool. Very close to Mall of Emirates, almost 3 minutes walking distance. Very friendly staff. Well recommended

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Helpful?
Thank Hadi C
Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review

Dear Valued Guest, Thank you for sharing such a wonderful and heartfelt review! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we have always been able to host you brilliantly. To know that you always have experiences that exceeded your expectations during your stays, brings...

Alicante, Spain
Reviewed 5 days ago NEW

We booked to stay here for 2 nights before we embarked on a Costa cruise. We arrived after an overnight flight and took the Metro to the hotel. We did get lost and ended up at the wrong hotel,where they telephoned to make sure we did have a reservation. Then took a taxi. As it turned out the hotel is...

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Helpful?
Thank donaldbovill
Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us and writing such a fantastic review about Novotel Suites Mall of the Emirates Dubai. Going above and beyond for each guest is certainly what my team and I strive for, we are glad that we were able to host you brilliantly during your stay, and appreciate your kind words...

Lilongwe, Malawi
Reviewed 6 days ago NEWvia mobile

Excellent location in terms of the mall of the emirates, easy walk. The rooms are very comfortable and so are the beds. The buffet breakfast is decent. They have a Nandos restaurant right near the lobby which is also convenient if you want a bite to eat. The hotel can arrange taxis for you to go anywhere you want. Good...

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Helpful?
Thank Peks92
Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review

Dear Valued Guest, Thank you so much for your wonderful review and for choosing to stay with us Novotel Suites Mall of the Emirates Hotel. We are all very pleased to know that you had an amazing stay and very much enjoyed discovering us among so many wonderful hotels. Thank you very much for your recommendations and we look forward...

Nieuw Amsterdam, The Netherlands
Reviewed 1 week ago

Our second stay at this hotel, and we would book it every time we go to Dubai. The suites are very comfortable and well-appointed. We had a large suite with 2 shower rooms, separate toilet, one king size bed, one double sofa bed and one single sofa bed - perfect for our family of 4. Service, as always, was impeccable,...

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Thank Mariarosa M
Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us and writing such a fantastic review about Novotel Suites Mall of the Emirates Dubai. Going above and beyond for each guest is certainly what my team and I strive for, we are glad that we were able to host you brilliantly during your stay, and appreciate your kind words...

Dubai, United Arab Emirates
Reviewed 1 week ago

Our check in time was 2pm, but we got there at 10am after a 14 hour flight, the concierge knew that we had a long flight and checked us in right away! The customer service overall was fantastic! Unfortunately the cleanliness of the room was a let down. The linen had some markings on it and the bath tub had...

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Helpful?
Thank ayeshasenadeera28
Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your experience and for having chosen to stay with us at Novotel Suites Mall of the Emirates Dubai. At Novotel Suites ,we are fortunate to have committed and well-seasoned associates who make every effort to deliver upon the high standards we have set for ourselves; we strive...

Winston Salem, North Carolina
Reviewed 1 week ago via mobile

Our family of 3 stayed for 3nights. The location is maybe 25-30mins from airport. The taxi cost was 80 dollars (local currency with tip included.) Check in was simple and maybe 10mins at most. Kayla was very thorough and efficient. Very pleasant to deal with. The hotel elevators are secured by key card. The room was nice and pleasant. Very...

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Helpful?
Thank LAFRAGIA
Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us and writing such a fantastic review about Novotel Suites Mall of the Emirates Dubai. Going above and beyond for each guest is certainly what my team and I strive for, we are glad that we were able to host you brilliantly during your stay, and appreciate your kind words...

California
Reviewed 1 week ago

Location: Property is a short walk (brisk 7 minutes walk) to the Mall of Emirates. Taxi from the airport about 90 dirhams ($24.52 @ 3.67/$ exchange rate). There are a few restaurants along the street alley and a 24/7 convenience store close by (about 100 meters). This includes Turkish restaurant, pizza place, Shwarma place and two convenience stores. Security: There...

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1Thank BayAreaUSA
Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review

Dear Valued Guest, Thank you very much for sharing your positive feedback and for the recommendation of Novotel Suites Mall of the Emirates Dubai on TripAdvisor. We pride ourselves on affording an unparalleled level of hospitality to our valued guests, and we're pleased to hear your stay was exceptional. We are always excited to hear when the warm hospitality due...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Suite Novotel presents a new kind of hotel living. All our suites are adjustable living areas designed to accommodate your individual lifestyle. Experience a hotel where you can have the freedom to keep your own schedule. Conveniently located on Sheikh Zayed Road, the hotels is within walking distance from the region’s most exciting shopping destination, Mall of the Emirates. The entertainments areas of Madinat Jumeirah, Wild Wadi, Jumeirah Beach Park and Dubai Marina are located nearby the hotel. The hotel features 204 air-conditioned rooms, with free Internet access in all public areas, an Italian restaurant, a 24 hour coffee shop and a bar. ... more   less 

Additional Information about Novotel Suites Dubai Mall of the Emirates

Address: 2A St | Al Barsha 1, Dubai 283825, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $105 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Suites Dubai Mall of the Emirates 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Suite Novotel Mall Of The Emirates Hotel Dubai
Hotel Style:
#108 Family Hotel in Dubai
#121 Romantic Hotel in Dubai
#141 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Suites Dubai Mall of the Emirates staff and other travellers.
30 questions
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Colorado Springs, Colorado
Nettetal, Deutschland
8 months ago
London, United Kingdom
over a year ago

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Questions? Get answers from Novotel Suites Dubai Mall of the Emirates staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

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“we loved it! Perfect all around.”
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“Try the Ibis next door.”
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5 of 5