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Sofitel Dubai Jumeirah Beach

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4,951 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Dubai Jumeirah Beach
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Showing 3,672: English reviews
London, England
Reviewed 4 January 2016

My second time at this hotel-A special visit-our honeymoon. The hotel kindly upgraded our room free of charge before arrival as a result of our honeymoon and when arriving check-in was very quick and seemless. The hotel was just as nice as the last time I had visited with the bonus of the upgrade and a nice cake in our...

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Helpful?
1Thank PRwritesareview
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, We are truly honored that you chose us to celebrate your honeymoon and I am pleased that you enjoyed your stay again. We are pleased to read how much you enjoyed the comforts of your room and our unique location next to the beach and the marina. I will certainly pass on your comments to the whole team...

Prague
Reviewed 3 January 2016

As a regular Dubai visitor, I would appreciate warm welcome and great view over the Palm from reasonable room. The service is fair. The hotel facility is clean but has not an attractive design. Very Good for short stay - stopover.

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Helpful?
Thank George854
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, We really appreciate you taking the time to share your experience with us here on Trip Advisor. We are pleased to hear that overall your stay was a positive one and that you were able to make the most of our spectacular marina location and to enjoy the view from your room. Your comments have been passed on...

Southampton, United Kingdom
Reviewed 3 January 2016 via mobile

We returned to the Sofitel jbr in November after enjoying a great visit earlier in the year. The staff here are very friendly and helpful and I have had a lot of help from their great Concierge. I love to walk along the beachfront complex here and this Hotel is very well placed for that. I tend to split my...

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Helpful?
Thank Trav3ll0r
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you very much for taking the time to write your feedback on Tripadvisor. We were happy to read that overall you had a nice stay and you were pleased with our friendly service.As you mentioned, the newly opened “Beach” in front of us is welcoming our guests, with easy access from the hotel’s pool area. Please visit...

South Melbourne, Australia
Reviewed 3 January 2016

Top stay. Spotless accommodation and outstanding service from excellent staff. Surrounding shops and amenities very good and the Beach is wonderful although the hotel swimming pool even better. Would definitely stay there next time in Dubai.

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Helpful?
Thank jomurray2015
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for your kind comments and observations, we thoroughly value and appreciate your wonderful feedback. At Sofitel Dubai Jumeirah Beach we consistently aim to maintain high and reputable standards, we were therefore thrilled to read you found the service outstanding and accommodation spotless. Thank you again for your kind words, we hope to have the pleasure of...

UK
Reviewed 2 January 2016 via mobile

Arrived at the hotel 22/12/15 for a 10 night Christmas and New Year stay. This was our first time in Dubai so had a lot to consider when choosing hotel and location. Had a lovely, warm welcome when we arrived in a very nice reception area that was beautifully decorated and had a lovely aroma filling the space there. Once...

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Helpful?
Thank A S
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for having taken the time to share your lovely feedback on your 'wonderful' end of the year stay with us in Dubai on TripAdvisor. It is amazing to hear you appreciated the “attention to details” we were able to surprise you with. Service is essential to us and we will make sure to give your comments...

Oslo, Norway
Reviewed 2 January 2016

We had a junior suite with access to the lounge at the top floor, and was very pleased with our choice. Sea view is a must, if you ask me, and the area around the hotel was quiet when we visited - no construction work either. Service is impeccable and the facilities are very good. We can absolutely stay here...

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Helpful?
Thank GeirOlavG
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, We really appreciate you taking the time to share your experience with us here on Trip Advisor. I am very pleased to hear that you enjoyed your stay and that the suite and the lounge were particular highlights for you. Service is incredibly important to us and I am very happy that you found it 'impeccable'. It is...

Oberageri, Switzerland
Reviewed 2 January 2016

Easy to get there even by public transport. Very friendly and helpful staff. Well situated, next to the beach. The facilities are not always clean and tidy. Breakfast is by far the best I've ever had experienced.

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Helpful?
Thank phileicher
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you so much for your feedback. I am delighted that you found our breakfast offering as 'the best ever have experienced' and that our colleagues provided friendly and helpful service. Our housekeeping team are disappointed that there was some inconsistency perceived in their service on this occasion and will ensure this does not reoccur as indeed all...

London, United Kingdom
Reviewed 2 January 2016

The hotel seemed nice, friendly and professional upon arrival - what i'd expect from a 5* hotel. However we were greeted at reception when checking in (after arriving around midnight from a long flight and stressful taxi experience all the way from Abu Dhabi) with a hard sales pitch about additional upgrades and extras...all of which was too much after...

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Thank Kat D
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us here on Trip Advisor. I am pleased to hear that you could enjoy the comforts of your room and our 'fabulous' breakfast and that you were also able to make the most of our spectacular beach and marina location. On contrary, I am very sorry to...

Flintshire, United Kingdom
Reviewed 2 January 2016

We booked the Sofitel for our honeymoon last November and paid extra to upgrade to a club room with executive lounge access. When we arrived at the hotel they had no record of the upgrade and got told we would have to pay extra!! Luckily I had the email to confirm!! The reception staff questioned me even after showing the...

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Helpful?
Thank metcalfe_samantha
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you very much for taking the time to write such an extensive feedback on Tripadvisor. We were happy to read that you enjoyed our unique location, the service in the executive lounge and the assistance received from the concierge team. On the other hand, we felt concerned to know about your check-in experiences. Please accept our sincere...

Amman, Jordan
Reviewed 2 January 2016

My stay was not good because I had to wait around three hours for my room to be ready, my room was not that clean and also the receptionists were very rude especially when I blamed them for the delay his answer was very aggressive

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Thank jehad_alawaisheh
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for taking the time to review your stay, we thoroughly value and appreciate your feedback. We were deeply sorry to hear that on this occasion we failed to meet your expectations. Please be assured your experiences will be carefully reviewed with all those concerned and corrective training will be implemented accordingly as we continually strive to...

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Staying in The Marina

Neighbourhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Luxury beachfront hotel combining French spirit with Dubai's most appealing features: waterfront location, sea-view and direct access to The Walk, the city's stylish beachside promenade and outdoor shopping area. 35 Minutes from Dubai International Airport, close to Dubai Media City, Jebel Ali Free Zone, two of Dubai's biggest shopping malls, and three prestigious golf clubs. Leisure facilities: Beauty Salon, Infini-pool, Health Club, Sauna and Steam room. One restaurant and three lounges present truly international flavors. A dedicated Inspired Meetings team meets the needs of business travellers. Free wi-fi and a separate meetings floor ensure a satisfactory business operation. ... more   less 

Additional Information about Sofitel Dubai Jumeirah Beach

Address: Jumeirah Beach Residence | Al Sufouh Street, 69; Dubai Marina, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Price Range: $256 - $755 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Dubai Jumeirah Beach 5*
Number of rooms: 438
Reservation Options:
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Also Known As:
Sofitel Dubai Jumeirah Beach Hotel Dubai
Hotel Style:
#21 On the Beach Hotel in Dubai
#35 Romantic Hotel in Dubai
#38 Family Hotel in Dubai
#45 Business Hotel in Dubai
#48 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Dubai Jumeirah Beach staff and other travellers.
145 questions
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Questions? Get answers from Sofitel Dubai Jumeirah Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view balconly are amazing”
 of 5 bubbles 97zebb, 6 Dec 2016 | Read review
“Ask for a front room with a view.”
 of 5 bubbles BlondieBS, 4 Dec 2016 | Read review
“The junior suites are excellent and well worth the money. Classic rooms are fine - a little small but really well appointed.”
 of 5 bubbles CADLondon, 28 Nov 2016 | Read review
“Rooms on the front of the building have views of the beach,the palm on the right and soon the Big Wheel being built on the left.”
 of 5 bubbles Eusuf274, 27 Nov 2016 | Read review
“Rooms, as ever, immaculate. Just one slight gripe... can we have the pork bacon and or smoked salmon returned to the breakfast buffet menu?”
 of 5 bubbles ColinSudburySuffolk, 27 Nov 2016 | Read review
5 of 5
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