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City Seasons Hotel

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#195 of 544 Hotels in Dubai
Certificate of Excellence
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City Seasons Hotel
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315 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Lagos, Nigeria
Reviewed 2 August 2016

The hotel location is idea,clean and the staff are efficient and very helpful,they understand customers feeling and treat them right,we were allowed in even though we arrived earlier than we were supposed,but because they see that everyone was tired due to the long journey something was sorted out for us.Transportation was not a problem around there and Deira City Centre...

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Helpful?
Thank lollykambell
CSHDGM, City Seasons Dubai Team at City Seasons Hotel, responded to this review

Dear Mr. Lollykambell, Thank you so much for your kind comments. It means a lot to us that you took the time to share your positive experience. We are truly delighted that you enjoy your stay with us and find our staff efficient and helpful. Our hotel aims to provide excellent customer service and we are glad that our staffs...

Sydney, Australia
Reviewed 29 July 2016

My daughter and I needed a hotel, on a recent stop-over from Australia to Europe. We were happy with the location of this hotel, with an approx 10 min walk to the main shopping mall that also had the train station, so we were able to go to the Burj Kalifah. Breakfast in the dining area was lovely with a...

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Helpful?
Thank GinniGee
CSHDGM, City Seasons Dubai Team at City Seasons Hotel, responded to this review

Dear Ms. GinniGee Thank you for taking the time to share your experience. It means a lot to us that you enjoy your stay and find our location suitable. Our staff strives hard to make our guests feel welcome and we pride ourselves on our excellent customer service. If you are in the area again,don't hesitate to give us a...

Reviewed 23 July 2016 via mobile

We stayed here during a 22 hour layover in Dubai. It is very close to the airport and they picked us up. The hotel was clean and comfortable and the staff was excellent. They were able to book us a city tour. Good place to stay if you have an overnight.

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Helpful?
Thank Leslie W
CSHDGM, City Seasons Dubai Team at City Seasons Hotel, responded to this review

Dear Ms. Leslie W, Thank you for taking the time to write your stay with us. It's always a pleasure to receive positive feedback about our hotel. We are glad that you find our location convenient. We do take pride in ensuring our guests are satisfied with our service and have an enjoyable stay. If you are visiting again, please...

vacoas
Reviewed 22 July 2016

We made a mistake in booking. Having stayed in Deira City some time ago, we had been fascinated by a hotel of the same name. That's where we directed our taxi. Unfortunately ,it was the wrong place and we were sent to another hotel in a dark area. While the hotel was all right , from Dubai standard: high price,...

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Helpful?
Thank fleuriot
CSHDGM, City Seasons Dubai Team at City Seasons Hotel, responded to this review

Dear Mr. Fleuriot, Thank you for taking the time to review your stay with us. We appreciate your comments regarding our customer service and we regret the inconvenience you experience especially looking for a taxi. During your stay with us, please do not hesitate to ask our concierge for any help. They are very helpful and would have assisted you...

Riyadh, Saudi Arabia
Reviewed 19 July 2016 via mobile

This hotel is nice for solo and couples travelers. The facility is normal but with good quality. Also this hotel is always good for budget travelers .the rate is from cheap to average always. The reception is friendly .the location is not bad

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Helpful?
Thank traveller t
CSHDGM, City Seasons Dubai Team at City Seasons Hotel, responded to this review

Dear Traveller T, Thank you for choosing our hotel, and for taking the time to write a review. We are pleased that you enjoyed your stay with us and our price and service match your expectation. We do our best to offer excellent service at affordable price. Thank you for your kind word regarding the reception, your feedback will be...

Tehran, Iran
Reviewed 16 July 2016 via mobile

This hotel is nowhere 4*. The staff needs to learn manners and how to behave with the guests. I had very bad experience with just one at the breakfast, but it ruins the whole experience. Although the manager at the breakfast table tried his best and apologized several times and tried his level best to make us happy and i...

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Helpful?
Thank Jagdish K
CSHDGM, City Seasons Dubai Team at City Seasons Hotel, responded to this review

Dear Mr. Jagdish, Thank you very much for your honest review of your recent stay at our hotel. Your feedback is extremely valuable to us, as it helps us to improve our service. We are extremely sorry for your experience at the breakfast. Please accept our apologies, it is important for our guests to feel welcome and comfortable at our...

Italy
Reviewed 6 July 2016 via mobile

I was in this hotel for two nights for a business trip and I am not satisfied at all. The room was small and the bathroom not clean. The breakfast is outrageous: all the hotel guests in a small room with a very limited buffet. The front desk guys are good, but this is not enough in order to bring...

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Helpful?
Thank c-napoli1
CSHDGM, City Seasons Dubai Team at City Seasons Hotel, responded to this review

Dear c-napoli1, Thank you for taking the time to write a review on TripAdvisor. We are sorry to hear that your stay was not up to expectation. We regret the inconvenience you experience with your room and the buffet. We will address your concerns with the head of departments and ensure this situation is avoided in the future. The satisfaction...

Reviewed 5 July 2016 via mobile

Every thing was toutin but food! Breakfast was so boring and you have few choices.bathroom was clean and staff was polite Too much cost spend on taxi if your trip is based on sheikh zayed places Dooooooooont go

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Helpful?
Thank Nasir N
CSHDGM, Dubai City Seasons Team at City Seasons Hotel, responded to this review

Dear Mr. Nasir N, Thank you very much for your honest review of your recent stay at our hotel. We are very grateful and take every criticism seriously. We will address this issues with Chef and figure out how to improve our buffet. We really hope you will give us a second chance to cut a better figure. Best regards...

Islamabad, Pakistan
Reviewed 3 June 2016

The Hotel is located in the middle of the Down Town. It has easy access to all amenities, be it the airport, Deira City Centre, Metro Stations or any other Mall etc. The best thing about City Seasons Hotel is its Top of the Line Neat and Clean Rooms, Very Spacious Rooms, Top of the Line Food and off course...

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Helpful?
Thank usmanghani2016
CSHDGM, City Seasons Dubai Team at City Seasons Hotel, responded to this review

Dear Mr. usmanghani2016, Thank you for taking the time to share your experience with us. We appreciate your positive comments about our hotel and are very happy to hear that you enjoyed your time with us. It’s a pleasure to know that our staffs made your stay pleasant and you loved our foods. Your feedback will be shared with the...

Cardiff, United Kingdom
Reviewed 6 May 2016

The hotel is very close to the airport, Diera City Centre mall and metro station. The staff are very friendly and helpful. The onsite restraunt serves great food and good prices. The rooms are very quite insde. The hotel is very well maintained and well decorated. I was very pleased with my stay. Keep up the great work!

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Helpful?
Thank RyanD2812
CSHDGM, City Seasons Dubai Team at City Seasons Hotel, responded to this review

Dear Mr. RyanD2812, Greetings from City Seasons Dubai. It's pleasant to hear that you enjoyed staying with us on behalf of the entire team we would like to take this opportunity to thank you for choosing City Seasons Dubai relative to your recent visit to our Hotel and for taken the time to share your experience on Tripadvisor. Guest satisfaction...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The City Seasons Hotel Dubai is a 4* deluxe hotel with 180 rooms, situated close to Deira City Centre Shopping and Entertainment Complex, minutes from the Dubai Metro, Dubai International Airport and the city’s main business and leisure centres. The City Seasons Hotel Dubai is situated close to Deira City Centre shopping mall and just minutes from the Dubai Metro, Dubai International Airport and the city's business and leisure districts. Dining and Entertainment With three great restaurants you don't need to venture far from the hotel for breakfast lunch or dinner. ... more   less 

Additional Information about City Seasons Hotel

Address: Port Saeed Dubai Al Maktoum Rd | Airport Road, Dubai 182002, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $119 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Seasons Hotel 4*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Hotels.com, Asiatravel.com Holdings, Expedia, Agoda and Odigeo so you can book your City Seasons Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#89 Family Hotel in Dubai
#162 Business Hotel in Dubai
#171 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from City Seasons Hotel staff and other travellers.
10 questions
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Island of Malta, Malta
6 months ago
Hiram, Georgia
over a year ago

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Questions? Get answers from City Seasons Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose street view”
 of 5 bubbles mortezam396, 27 Nov 2016 | Read review
“Rooms are quiet and the crews are so kind and friendly512&506 Anything was very nice”
 of 5 bubbles parisaeb51, 20 Nov 2016 | Read review
“Views are of city from all rooms we were on a floor which had families did not hear a squeak”
 of 5 bubbles Saihaan1, 8 Nov 2016 | Read review
“I had a room with the windows facing the road - which was great.”
 of 5 bubbles sena_gooneratne, 1 Nov 2016 | Read review
“Front view is best”
 of 5 bubbles sadiqa3, 26 Oct 2016 | Read review
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