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City Seasons Hotel

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#201 of 544 Hotels in Dubai
Certificate of Excellence
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1 room 2 adults 0 children
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City Seasons Hotel
City Seasons Hotel
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347 Reviews from our TripAdvisor Community

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Showing 299: English reviews
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UK
Reviewed yesterday NEWvia mobile

A city based hotel with lots of restaurants around it and a mall at the back. Reception average with blunt and disinterested staff. Slow billing process. It took two days to be billed for dinner and the receptionist was adamant that there was nothing to pay only to rudely demand payment when proved wrong. Hotel room dingy, Windows dirty, breakfast...

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Helpful?
Thank Elchimera
Reviewed 5 days ago NEW

We spent 3 nights at City Seasons Hotel and staff just made it magnificent. Thanks to Ahmed who was very attentive and polite. Special thanks to Chief Mahmoud. His dishes and sweets were delicious and he himself was very kind. Many many thanks to Ilyas for his magnificent service. He was very polite, attentive and did a great job. we...

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Helpful?
Thank Farid H
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Farid H, Thank you very much for your lovely review here on Trip Advisor. We are very happy to read that you enjoyed your overall experience and we sincerely appreciate all your positive comments and for recognizing the outstanding service you received from Ahmed, Chef Mahmoud and Ilyas who always strive to delight our guests. Your words continue to...

Reviewed 1 week ago via mobile

We stayed here with my 2 girlfriend on our way to casablanca. What amazed is the 2 staff in the restaurant, they were more than helpful. They made the stay impeccable. I think the supervisor was called Lliass Laghrissi he was very prompt to check if we were OK, very kind, professional and always smiling. There is another amazing, nice...

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Helpful?
1Thank Jacque K
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Jacque K, Thank you for rating your stay experience here at City Seasons Hotel and for appreciating the service of Ilias and Apple. Your satisfaction really serves as a great motivation to all of us. Once again, thank you for your generous feedback and we are looking forward to welcome you back soon. Best Regards, City Seasons Hotel Dubai...

Cambridge, New Zealand
Reviewed 1 week ago via mobile

After an 8 hour flight from Madrid arrived. Booked Twin single room . Staff tried to give us a double bed with a single bed pop up. We were told there were no twin singles. 10 minutes later approached manager a twin single room was available. Breakfast menu not able to order from room even though staff said you could....

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Helpful?
Thank Janr20
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Janr20, Thank you for choosing City Seasons Hotel and for the time you have taken to post your review here on Trip Advisor. I am delighted to know that you enjoyed our location, hospitality of our staff and our breakfast selection. On the other hand, I do apologize for your disappointment with regards to the wakeup call and checked...

Malta
Reviewed 2 weeks ago

Staff very helpful and ready to help. Hotel very clean. Breakfast was very good. Hotel is located within walking distance from metro station and the Deira City Centre (shopping mall). Within short distance from the airport.

Review collected in partnership with this hotel
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Helpful?
Thank germar1830
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Germar, Thank you for taking the time to place your review here on Trip Advisor. I am happy that we were able to provide you with a great stay while in Dubai and you appreciated the service of our staff, as well as the breakfast and location of the hotel. I do thank you for recommending our hotel and...

Sydney, Australia
Reviewed 2 weeks ago

We booked on the internet didnt know had to book children as adults on arrival we were delayed in the airport we got to the hotel around 4am and needed a good sleep but found out there was only a king bed which was dissapointing i let the reception know about the situation but didnt get any solution so had...

Review collected in partnership with this hotel
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Helpful?
Thank zahir131
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Zahir131, A sincere thank you for taking your time to write your feedback here on Trip Advisor. However, we do apologize particularly on your comment regarding you’re the disappointment on the delay on your request and I do agree that it is not acceptable on our part and rest assure that we have taken every necessary action to prevent...

Tehran, Iran
Reviewed 2 weeks ago

i was in this hotel at 25the jan 2017 for 3 nights. hotel city season was great . near to metro , Green house , city center and day to day.... i liked breakfast and rooms were really clean and services to shopping centers.

Review collected in partnership with this hotel
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Helpful?
Thank fatemeh b
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Fatemeh b, Thank you for sharing your review and for rating your recent stay here on Trip Advisor. I appreciate your feedback in regards to your recent experience here at City Seasons Hotel. I am delighted that you enjoyed your visit particularly the location of our hotel, cleanliness and breakfast. This really means a lot to me and my...

Cairo, Egypt
Reviewed 2 weeks ago

Friendly staff , spacious and clean rooms, near a big mall Diera city centre and metro station ,breakfast buffet needs more varieties, TV channels are limited to the free ones, however I shall be back to this hotel next time I travel to Dubai

Review collected in partnership with this hotel
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Helpful?
Thank Kamal A
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Kamal A, We thank you for choosing City Seasons Hotel and providing us feedback regarding your recent stay with us. We appreciate your about the friendly service you received from my team during your stay. I’m glad that you enjoyed our rooms and location. Thank you for all your praises and we all look forward to having another opportunity...

Tehran, Iran
Reviewed 3 weeks ago via mobile

We arrived to this hotel this noon but unfortunately they refuse us and refer to other hotel in other location that are very rush and not suitable.they first said the rooms are full and then the manager said the electrical intruption accurd. I told to hotel manager that this behavior is very immoral and their reasons are unacceptable and He...

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Helpful?
5Thank Mohammad Reza S
CSHDGM, General Manager at City Seasons Hotel, responded to this review

Dear Mohammad Reza S, Thank you very much for taking the time to inform us about your experience regarding your recent visit to our hotel, and first of all we would like to extend our sincere apologies for the inconvenience you encountered as unfortunately during this period our hotel had an overbooking situation and some of our guests had to...

Tehran, Iran
Reviewed 3 weeks ago

We stayed in the hotel for 4 nights . Every thing was okay. The rooms were quite neat and spacious. The negative point was that the room was toward the street and was really noisy, specially at nights. The receptionists were very helpful , so were those in the restaurant especially the young man whose name was Illias from Morocco...

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Helpful?
Thank hfaryar

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The City Seasons Hotel Dubai is a 4* deluxe hotel with 180 rooms, situated close to Deira City Centre Shopping and Entertainment Complex, minutes from the Dubai Metro, Dubai International Airport and the city’s main business and leisure centres. The City Seasons Hotel Dubai is situated close to Deira City Centre shopping mall and just minutes from the Dubai Metro, Dubai International Airport and the city's business and leisure districts. Dining and Entertainment With three great restaurants you don't need to venture far from the hotel for breakfast lunch or dinner. ... more   less 

Additional Information about City Seasons Hotel

Address: Port Saeed Dubai Al Maktoum Rd | Airport Road, Dubai 182002, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $121 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Seasons Hotel 4*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with Priceline, Agoda, Travelocity and Booking.com so you can book your City Seasons Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#89 Family Hotel in Dubai
#162 Business Hotel in Dubai
#175 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from City Seasons Hotel staff and other travellers.
13 questions
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Questions? Get answers from City Seasons Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large, clean room with all the necessary equipment. Bathroom large with extra treats.”
 of 5 bubbles germar1830, 5 Feb 2017 | Read review
“i was in this hotel at 25the jan 2017 for 3 nights. hotel city season was great . near to metro , Green house , city center and day to day.... i liked breakfast and rooms were really clean and services to shopping centers.”
 of 5 bubbles 722fatemehb, 4 Feb 2017 | Read review
“Clean, light and cosy”
 of 5 bubbles Oksanka802, 28 Jan 2017 | Read review
“Everything was perfect, room service is available very quickly,good staff. One should try their Lasagnia and butter chicken...its yummy. Easy access to taxi close to airport...you name it every thing is there in this hotel.Amazing experience staying with them. I have been to this hotel couple of times.. Saiha Fatima. Kuwait.”
 of 5 bubbles saihaf, 5 Jan 2017 | Read review
“Avoid this hotel..You may find better places with same price!”
 of 5 bubbles 37farshids, 8 Dec 2016 | Read review
5 of 5