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Novotel Dubai Deira City Centre

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Novotel Dubai Deira City Centre
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1,129 Reviews from our TripAdvisor Community

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Showing 858: English reviews
Bangkok, Thailand
Reviewed 6 days ago NEW

i have been in novotel deira city center for family vacation in december 2016. The hotel location is close to the airport with less than 15min away by car. opposite huge mall offering u a good shopping experiences and playground with arcade game for kid to enjoy. The hotel staffs were really nice and helpful , breakfast was great not...

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Helpful?
2Thank MRP_KRuB
HotelsDirector, General Manager at Novotel Dubai Deira City Centre, responded to this review

Dear M. MRP_KRuB, Thank you for taking the time to share your experience and for choosing to stay at the Novotel Deira City Center. We are pleased to read your positive detailed review and are glad you had a great experience. It is our mission to delight our guests every time and we are glad that you left with pleasant...

Reviewed 1 week ago

Stayed here for 2 days in between two long haul flights and I really enjoyed it. The hotel is close to the airport, a huge shopping mall, the river and a huge park not far from the hotel by taxi for the kids to enjoy. The hotel staff were really helpful and helped me with directions and where to go...

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Helpful?
Thank L H
HotelsDirector, General Manager at Novotel Dubai Deira City Centre, responded to this review

Dear M. L H, Thank you for taking the time to share your experience and for choosing to stay at the Novotel Deira City Center. We are pleased to read your positive detailed review and are glad you had a great experience. It is our mission to delight our guests every time and we are glad that you left with...

Venice, Italy
Reviewed 1 week ago

I've been in Novotel Deira City Center for business 8 days in January and it was a bad experience. Service is not as you may expect from a 4 star hotel. Buffet restaurant is open only for breakfast and lunch, so for dinner guests must go outside or go to the domino bistro with a "dish of the day" menu....

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Helpful?
1Thank Riccardo-Vce
HotelsDirector, General Manager at Novotel Dubai Deira City Centre, responded to this review

Dear M. Riccardo-Vce, Thank you for taking the time to share your experience and for choosing to stay at the Novotel Deira City Center. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is...

Perth, Australia
Reviewed 1 week ago via mobile

Stayed for 2 nights, but booked for 3 so we could early check in after long flight from Australia, 26 dec 2016. Well below par customer service. Check in - received the room card and no further info. Get to room after long flight - no towels. 2 calls to reception and 30 min wait for towels. Leave room at...

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Helpful?
Thank ThreeMonkeysTravel
HotelsDirector, General Manager at Novotel Dubai Deira City Centre, responded to this review

Dear M. ThreeMonkeysTravel, Thank you for taking the time to share your experience and for choosing to stay at the Novotel Deira City Center. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is...

Reviewed 1 week ago via mobile

The hotel suited me and my family perfectly with easy metro links and shopping centre just opposite for food court and large array of shops suited us just fine. The staff were very helpful and breakfast is a must when you have 2 young babies. The breakfast buffet was excellent just enough selection so you could try everything on a...

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Helpful?
1Thank saqib7863
HotelsDirector, General Manager at Novotel Dubai Deira City Centre, responded to this review

Dear M. saqib7863, Thank you for taking the time to share your experience and for choosing to stay at the Novotel Deira City Center. We are pleased to read your positive detailed review and are glad you had a great experience. It is our mission to delight our guests every time and we are glad that you left with pleasant...

Sydney, Australia
Reviewed 2 weeks ago

Nothing special about this hotel except it is very close to the airport. ( 5 to 10 mins drive from airport) Our room had no view but it is quiet, clean. It had everything you need for a room including safe box. Buffet breakfast was included with our package, food was OK & nothing special. Free wifi with good reception.

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Helpful?
Thank afong138
HotelsDirector, General Manager at Novotel Dubai Deira City Centre, responded to this review

Dear M. afong138, Thank you for taking the time to share your experience and for choosing to stay at the Novotel Deira City Center. We are pleased to read your positive detailed review and are glad you had a great experience. It is our mission to delight our guests every time and we are glad that you left with pleasant...

Sao Paulo, SP
Reviewed 3 weeks ago via mobile

Excelent hotel, it has a very family environment, close to the underground and many stores. The staff is great although the housekeeping didn't do the beds in our room till the afternoon. The bedroom has an excellent quality, very clean and new. The location is close to many attractions of Dubai.

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Thank Sophia030901
HotelsDirector, General Manager at Novotel Dubai Deira City Centre, responded to this review

Dear M. Sophia030901, Thank you for taking the time to share your experience and for choosing to stay at the Novotel Deira City Center. We are pleased to read your positive detailed review and are glad you had a great experience. It is our mission to delight our guests every time and we are glad that you left with pleasant...

Western Australia
Reviewed 3 weeks ago

Good stay at this hotel. Arrived early and were checked in straight away. Had sofa bed for our daughter. Great location close to metro and also big shopping centre across the road. Nice and close to airport. Breakfast was tasty. Didn't use pool area but looked very nice (although overlooked by rooms). Could hear the call to prayer from the...

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Helpful?
Thank mintie123
HotelsDirector, General Manager at Novotel Dubai Deira City Centre, responded to this review

Dear M. mintie123, Thank you for taking the time to share your experience and for choosing to stay at the Novotel Deira City Center. We are pleased to read your positive detailed review and are glad you had a great experience. It is our mission to delight our guests every time and we are glad that you left with pleasant...

Warsaw, Poland
Reviewed 3 weeks ago

Like this hotel, very good location, near metro station, nice swimming pool, friendly and helpful staff, very good wifi, spacious room, comfortable and big bed, tasty breakfast, near airport , just opposite a shopping centre

Review collected in partnership with this hotel
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Helpful?
Thank Barbara M
HotelsDirector, General Manager at Novotel Dubai Deira City Centre, responded to this review

Dear M. Barbara M, Thank you for taking the time to share your experience and for choosing to stay at the Novotel Deira City Center. We are pleased to read your positive detailed review and are glad you had a great experience. It is our mission to delight our guests every time and we are glad that you left with...

Manila, Philippines
Reviewed 3 weeks ago via mobile

The hotel has good location but the service is far from awesome. We brought 40 of our customers to Dubai as incentive trip and asked for rooms with twin beds. For some reason, they gave us rooms with king beds and a makeshift bed instead. My customers weren't happy about it, I can tell. And we were embarrassed to have...

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Helpful?
2Thank Princess-Ong C
HotelsDirector, General Manager at Novotel Dubai Deira City Centre, responded to this review

Dear M. Princess-Ong C, Thank you for taking the time to tell us about your experience at the Novotel Dubai Deira City Centre. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of historic Dubai Novotel Deira City Centre is directly opposite to Deira City Centre shopping mall and within the business and commercial district of Port Saeed. The hotel is only 5 min from Dubai International Airport (DXB) and 15 min from Dubai World Trade Center. It offers 188 guest rooms, ideal for a business trip or family breaks in in Dubai, as well as international and regional restaurants, fully licensed bars and an outdoor temperature controlled swimming pool. ... more   less 

Additional Information about Novotel Dubai Deira City Centre

Address: 8th street | Front of Deira City Centre Mall, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $127 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Dubai Deira City Centre 4*
Number of rooms: 188
Reservation Options:
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Also Known As:
Novotel Deira City Centre Hotel Dubai
Novotel Hotel Dubai
Deira City Centre Novotel
Hotel Style:
#155 Business Hotel in Dubai
#177 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Dubai Deira City Centre staff and other travellers.
17 questions
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Questions? Get answers from Novotel Dubai Deira City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One looking towards the river is beautiful”
 of 5 bubbles LH224, 16 Jan 2017 | Read review
“Rooms are better on high floors.”
 of 5 bubbles Riccardo-Vce, 13 Jan 2017 | Read review
“Ask for a quiet room.”
 of 5 bubbles afong138, 7 Jan 2017 | Read review
“Clean, big, comfortable, silent”
 of 5 bubbles , 2 Jan 2017 | Read review
“Probably higher floors are quieter. I was on the 7th floor and the room was very quiet.”
 of 5 bubbles carmelmcn, 3 Dec 2016 | Read review
5 of 5
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