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Media Rotana

CancelonUSD 76*
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#141 of 542 Hotels in Dubai
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 113*
USD 76*
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USD 103*
USD 103*
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Media Rotana
Media Rotana
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1,800 Reviews from our TripAdvisor Community

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Showing 1,501: English reviews
Manama
Reviewed 11 March 2017

Room was stuffed and smelly , furniture was very old ( apart from being tasteless and old in fashion too ) towels and bath robs were used and misused ( some and ... were torn !!!! ) staff tried to help but they were very confused which shows that they are not orisnted towards taking action in cases of guests...

Review collected in partnership with Rotana Hotels
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Helpful?
1Thank Abeeralmatooq
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Abeeralmatooq, Thank you for your feedback. We are deeply concerned about how the various shortfalls have affected your time with us. We fully understand your frustrations as they clearly do not reflect the high standard we pride ourselves on. We take a serious view on your comments on our room facilities and services, please rest assured these have been...

Kuwait City, Kuwait
Reviewed 10 March 2017

The rooms, room service (for which they charge us) is good. Food is also very good (except the chicken biryani) . However since this was my business trip, i made it very clear in advance that i will be checking out at 7pm . Instead of explaining the additional charges, i was neither given a confirmation nor a denial. On...

Review collected in partnership with Rotana Hotels
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Helpful?
3Thank omarshah
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear omarshah, Thank you for taking the time to share with us why our service left you dissatisfied. I sincerely apologize for the inconveniences you encountered. Trust that the dissatisfaction that you experienced are below the standards of Media Rotana. These have been urgently shared with the concerned department for investigation. Rest assured that we will endeavor to prevent these...

Surabaya
Reviewed 10 March 2017

It was great staying at Media Rotana Hotel Dubai, good services, good food, clean room, very nice people. Restaurant available with some choice that we can select from international food. Environment and location is also ok.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank budip788
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear budip788, Thank you for the heartwarming review. We greatly value and appreciate your positive review and we will certainly share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing...

Reviewed 10 March 2017

I had an amazing experience at Media Rotana . The ambience is amazing and the staff is great ! I attended few swimming classes and my coach was superb. Still have few left and I look forward for them !

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Helpful?
Thank Beenish R
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Beenish R, Thank you for your kind and thorough review. I'm delighted to hear that you enjoyed your stay with us, and I'd like to thank you for your compliments for our team. We certainly take pride in providing our guests with the best service. We look forward to welcoming you back soon. Kind regards, Sherif Madkour General Manager

Kobe, Japan
Reviewed 9 March 2017

Good hotel with high quality breakfast, but it is expensive. AED95. Room fan was noisy in my last night of the stay and I could not sleep well. Location is not so good since it takes 10minutes to the nearest station.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank 669akirat
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear 669akirat, Thank you for your recent stay and for sharing with us your stay experience. We would like to thank you for your constructive feedback. Know that your comments are well-received, and will be useful to us as we work on improving our facilities and services we are offering. Thank you for your patronage, and we look forward to...

Kuwait City, Kuwait
Reviewed 9 March 2017

Music noise from the club kept my room vibrating till 3:30 am and shower in the room was broken :( maintenance fixed it but delayed me by 30 minutes. Got the room changed next day and staff are excellent.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank 462emadm
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear 462emadm, Thank you for your review of Media Rotana Dubai! First of all, I would like to take this opportunity to sincerely apologize for the inconveniences you initially encountered during your recent stay with us. We appreciate your feedback on your initial room and please rest assured that we have addressed the issues with the relevant departments for remedial...

Dubai, United Arab Emirates
Reviewed 9 March 2017

Took swimming lessons. Dedicated instructor (Mr. Sanath) and a very courteous staff at BodyLines. Very good offers as well. Only problem faced was that the thermostat of the swimming pool had issues a couple of times.

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Helpful?
Thank nikhu0908
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear nikhu0908, Thank you for your kind review. We're glad to hear that you enjoyed your time with us, particularly the use of the outdoor swimming pool and the swimming lessons we are offering at Media Rotana Dubai. While we take care in ensuring our guests are relaxed and comforted while staying with us, we're also proud that they can...

Miami, Florida
Reviewed 9 March 2017

Exceptional attention, cleanliness and quality of service. Excellent menu and food options. Good options for restaurants and place to stay with friends, relax and enjoy the time in Dubai. Close to many of the key attractions.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank jose_ferrato
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear jose_ferrato, Thank you for your review. We're happy to hear that you were pleased with the facilities and services that we offer, and I can assure you that it was our pleasure to have made your stay as delightful as possible. We certainly look forward to your next visit with us. Kind regards, Sherif Madkour General Manager

.
Reviewed 8 March 2017

My first and last time to stay in Rotana Hotels and Resorts and was expecting this hotel to be top ten hotels in the great city Dubai. The Shuttle did not shows in BDX Airport. I am so disappointed. The Restaurant management should ask the guest his Identification card to confirm that he is staying in the hotel and his...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank 384majidn
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear 384majidn, Thank you for taking the time to share your recent stay experience. We treat every guest feedback with great importance and we are deeply concerned about how the various shortfalls have affected your time with us. We fully understand your frustrations as they clearly do not reflect the high standard we pride ourselves on. Please be assured your...

Doha
Reviewed 8 March 2017

I will definately return , well located near metro , and staff fantastic and the tavern great as you can take children . As mentioned only downside is the temperature of the pool as it was a bit too cold for a baby , a few degrees warmer would have been much better

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Sharon M
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Sharon M, Thank you for sharing your positive stay experience with the other travellers! We are happy to learn that we have exceeded your expectations when it comes to looking after you during your stay! We have shared your feedback on our swimming pool temperature with the concerned department. Please be assured our teams will look into this for...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Food & drink at the hotel
Nelson's
Nelson's
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Arrive at Media Rotana to find yourself greeted with a feeling of contemporary luxury. Imagine dramatic architecture and design where you are offered privacy, personalized service and peerless facilities. We take pride in offering you the best of everything; stylish restaurants, modern rooms and friendly service. Whether your stay in Dubai is for business or pleasure, it should be a worry-free experience that delights you. So choose Media Rotana and we assure you the best stay away from home. ... more   less 

Additional Information about Media Rotana

Address: Media Rotana Hessa St | Barsha Heights, Dubai 503030, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $87 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Media Rotana 5*
Number of rooms: 536
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Hotels.com, Orbitz, Booking.com, Agoda, Travelocity, Expedia, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Media Rotana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Media Rotana, Barsha - Dubai Hotel Dubai
Hotel Style:
#72 Business Hotel in Dubai
#84 Spa Hotel in Dubai
#95 Romantic Hotel in Dubai
#110 Family Hotel in Dubai
#130 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Media Rotana staff and other travellers.
32 questions
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See all questions (32)

Questions? Get answers from Media Rotana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the wing away from night club”
enthutravelr, 26 May 2017 | Read review
“don't take rooms in left building they are very noisy”
Gastronaut111, 9 May 2017 | Read review
“Choose which faces the road. where you can see the sunrise”
Cassiobury786, 8 May 2017 | Read review
“Room 1610 had great views”
hospitalityCT, 23 Apr 2017 | Read review
“Higher floor away from the swimming pool area”
Tina_and_Graham, 22 Apr 2017 | Read review
5 of 5
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USD 76* /night
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Prices are for 1 room, 2 adults
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