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Atlantis, The Palm

17,996 reviews
#120 of 565 Hotels in Dubai
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Traveller (15235)
Room & Suite (2376)
Pool & Beach (1006)
Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,512 reviews)
“water park”(5,109 reviews)
“lost chambers”(990 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Atlantis, The Palm
Special Offer: Enjoy up to 20% off
Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (17,996)Write a Review
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Traveller rating
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1,213
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9,040
2,767
1,213
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4,211 - 4,215 of 14,022 reviews
Reviewed 4 August 2016 via mobile

As soon as we entered the foyer, I felt like I was truly at a resort. Check in went very smooth and fast and also got a room facing the pool away from the lift. In fact I couldn't believe how quiet the room was....More

Thank sun4oz
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 9 August 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away...More

Reviewed 4 August 2016

The hotel is beautiful, opulent, extravagant and makes Dubai worth visiting even in summers. It is a GRAND property but yet everybody gets personalized attention. Though it gets too hot during the day, the Aquaventure watermark is great family fun for 2-3 hours in the...More

1  Thank VivekNarang
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 9 August 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again...More

Reviewed 4 August 2016 via mobile

This is not Dubai it's just a lovely hotel on a island You could be any where It's a typical Tourist hotel You are just a number And if you got money the hotel will try its hardest to extract it from you. Restaurants are...More

Thank Nelson C
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 22 September 2016

Dear Guest, I sincerely regret for having given you cause to express your concerns on TripAdvisor and that you left the hotel feeling disappointed. Allow me to firstly apologise for missing the opportunity to offer you a personalised service. Although the size of the resort...More

Reviewed 4 August 2016 via mobile

We didn't get off to a great start when we arrived. We arrived at 10am and appreciated we wouldn't be able to get into our rooms (we had 3 rooms as a large family) until 3pm, however, we had to wait until after 4.30pm for...More

8  Thank RooActon
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 22 September 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am extremely delighted to read your positive comments especially with regards to the resort décor and pool areas. In addition, I am glad that you enjoyed the quality of food at our restaurants. Please...More

Reviewed 4 August 2016 via mobile

I have heard that to stay at Atlantic is a very good experience and I want to spend a week end there just to satisfy my family and special my wife who is status concensus and it would be more than any happy in this...More

1  Thank Plh24875
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 9 August 2016

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
USD 271 - USD 1,107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#106 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 271 - USD 1,107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#106 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (15235)
Room & Suite (2376)
Pool & Beach (1006)
Dining (482)
Family and Play Areas (276)
Business Centre & Event Rooms (34)
Questions & Answers
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hajbt
Hi... just hopping on here now.. my husband & Me & near 7yr old son are staying for 4/5 days after being on the Maldives for a few weeks.. so totally overlooked anything to do with Atlantis by way of a plan...!!! I’m partially disabled but get around okay.. but can’t do water park rides etc..so some questions... * is there good sun loungers inside the aqua park...?? * what’s the best beach/pool etc to hang out at while our son can still have fun. He’ll be knackered after a few hrs in water park.. * hiring private cabanas for the day.. where & are they worth it..?? * were in a Dulux room, what’s the best location..? * where’s best for breakfast without it being a nightmare wait & busy..? * what’s in the evening for families to do..?? * I like to sit & soak up the sun, but do t want to be to far from family.. where’s the best location..? * any other advice or experiences greatly received... Been to Dubai few times now.. but 1st time on palm & no intentions of leaving the palm... Thank you in advance for all my questions...!!!😬..
25 February 2018|
Answer
Response from 619SMC | Reviewed this property |
I didn’t visit the water park, so I can’t answer that. The hotel has a private beach, so easy to lounge while your son plays in the water. Kaleidoscope is great for breakfast because it’s buffet so you can get in and out... More
0
Votes
Lesley D
25 February 2018|
Answer
Response from Croft69 | Reviewed this property |
No I do not believe there are
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Room Tips
"Imperial club 2 bed suite"
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"Take advantage of the imperial class. Includes free breakfast, afternoon snacks , canapaes and happy hour."
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"rooms with view on the sea are better"
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"Book Ocean View as construction going on at the other side and spoils the view."
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