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Atlantis, The Palm

17,930 reviews
#120 of 563 Hotels in Dubai
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Traveller (15204)
Room & Suite (2374)
Pool & Beach (1006)
Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,511 reviews)
“water park”(5,099 reviews)
“lost chambers”(986 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Atlantis, The Palm
Special Offer: Enjoy up to 20% off
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Rooms
26 Feb.27 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (17,930)Write a Review
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Traveller rating
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2,759
1,206
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9,007
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3,471 - 3,475 of 13,966 reviews
Reviewed 13 September 2016

Recently visited the hotel on our way home from europe! absolutely sensational, could not fault anything! had a wonderfull stay, all the staff are very helpful as we have an 11 month old and she was well looked after.More

Review collected in partnership with this hotel
Thank Mbrazzale
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 14 September 2016

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our...More

Reviewed 13 September 2016 via mobile

Always wanted to stay here but was shocked with the poor standard of customer service. We booked a room for three nights with Imperial lounge access to be assured of their 'luxury of ease'. This did not happen as we were led through empty check...More

2  Thank W196KTmarkt
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 16 November 2016

Dear Guest, I sincerely regret for having given you cause to express your concerns on TripAdvisor and that you left the hotel feeling disappointed. Allow me to firstly apologise for missing the opportunity to offer you a personalised service. Although the size of the resort...More

Reviewed 13 September 2016 via mobile

This place transports you! It really does take you to another world without having to leave the comfort of your resort. There is so much to see and do here, that I didn't leave for a couple of days - sorry Dubai, I'll have to...More

Thank rockyeeeow
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 13 September 2016

Dear Guest, Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for...More

Reviewed 13 September 2016 via mobile

Everything about Atlantis is stunning. The location, the rooms, the restaurants, the range of foods available, the water park and the cleanliness of the entire place. Truly amazing. Do try and eat in the restaurant in the Aquarium if you get the chance. The food...More

Thank MrsMo77
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 13 September 2016

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our...More

Reviewed 13 September 2016

The Atlantis never fails us ... This hotel is beautiful and this is the fourth time I have stayed here and it gets better each year ... Drinks slightly expensive but all the dining restaurants are stunning with the food exceptional no matter where you...More

Review collected in partnership with this hotel
Thank GCB112
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 13 September 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
USD 277 - USD 1,122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#106 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 277 - USD 1,122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#106 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (15204)
Room & Suite (2374)
Pool & Beach (1006)
Dining (481)
Family and Play Areas (276)
Business Centre & Event Rooms (34)
Questions & Answers
Ask a question
lebrace
15 February 2018|
AnswerShow all 6 answers
Response from Carl D | Reviewed this property |
Don’t stay there then anything but quite. If you want to stay somewhere that relaxing with great food a hospitality then stay at the Waldorf on the palm. Food and everything is perfect
2
Votes
mrandmrsdart2018
15 February 2018|
Answer
Response from Stephanie M |
I know that the first 2 weeks are ramandan in June
0
Votes
mrandmrsdart2018
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Room Tips
"Get Imperial Club aaccess for additional perks. If possible request a room with a view of the palms. We were..."
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"Ask for balcony if you need space from kids"
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"Ocean view room was very good"
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"Pay for the upgrade to the Imperial Suite, big rooms with excellent views & extra facilities"
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