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Atlantis, The Palm

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Atlantis, The Palm
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15,434 Reviews from our TripAdvisor Community

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Showing 12,069: English reviews
London, United Kingdom
Reviewed 4 April 2016 via mobile

A lovely hotel with so much to do. It's huge! The water park is amazing. We done the shark safari and the ray feed, both were brilliant. The staff throughout are so friendly and helpful. They genuinely want to help. The security was 100%, made you feel really safe even though the hotel itself is so busy. We went on...

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Helpful?
2Thank mhpn
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away our customers. I am certain that the whole team looks forward to welcome you back...

England
Reviewed 4 April 2016

This is an amazing hotel everything is excellent,so many staff to help you at every corner.The Lost Chamber and water park,pool and 32 places to eat, outstanding.The room from bedroom to bathroom with sliding doors to get into bath from bedroom is wow. Food and service excellent, and the electric buggies that run you around the resort. Cannot fault the...

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Helpful?
2Thank flashj22jlg
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm....

delhi
Reviewed 4 April 2016

Well, I stayed here for 1 night with my wife & all I can say it was not just a hotel, it's a place to visit. We arrived late & while check-in, hotel staff upgraded our room without asking & told us about late checkout & allowed us to stay till 2PM, where normal checkout time was 12PM. Hotel is...

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Helpful?
2Thank ankitpandey
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have not doubt that your experience was wonderful. Thank you for choosing Atlantis, The Palm and we look forward to welcome you again. Best regards, Serge Zaalof President...

Reviewed 4 April 2016 via mobile

Simply one of the my best and memorable stays in a hotel ever. Make sure to stay at least two nights to fully enjoy unhurriedly whatever they could offer. Beautiful beaulful place indeed. We never had a dull moment. Loved their aquarium and the design of the place specially their lobby. Can't believe how man can design such a wonderful...

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Helpful?
1Thank Frederick T
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

Tehran, Iran
Reviewed 4 April 2016 via mobile

We were in this hotel for second time as my first was just visit the hotel actually I must say that staying at the hotel was our best travel experience ever! It was really grate and perfect , in termes of room yard pool aqua venture park , behavior...... Atlantis hotel is not comparable !

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2Thank shidehnm
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have not doubt that your experience was wonderful. Thank you for choosing Atlantis, The Palm and we look forward to welcome you again. Best regards, Serge Zaalof President...

Reviewed 4 April 2016

Just returned from 7 days in one of best resorts we,ve visited. My husband, 15 year old son & I were blown away by the location, the facilities, delicious food, spacious accommodation (not usual to have space with 2 adults & a teenager sharing a room. But most impressive, was the staff, everyone so friendly, gracious & couldn't do enough...

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5Thank SarahatBedford
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm....

Reviewed 4 April 2016 via mobile

We came in April for an Easter break. Very excited to come here as we hoped we'd have a good family break. Then we got here.... At check in we were offered an 'upgrade' but when we saw the room it was pretty much what we had already booked, just more money. The desk said 'double the size of your...

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7Thank Regulartraveller642
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience on TripAdvisor. Allow me to firstly apologize for missing the opportunity to offer you a personalized service. Although the size of the resort is quite substantial, we are committed to engage with our guests on a regular, yet unobtrusive manner, to ensure that they are enjoying their holidays...

Reviewed 4 April 2016 via mobile

Situated at the outer rim of Palm, facing Arabian sea, giving absolutely a breathtaking view of the Palm on one side and Arabian Sea on other side is this gigantic structure called Atlantis. One of the most famous and frequented place by tourists visiting Dubai. A must see..!!!

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2Thank Navin A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcome you in a not too distant...

Gurgoan
Reviewed 3 April 2016

Spacious Rooms, Good Views, Multiple eating options, helpful staff Retail therapy included ! The Disc is also good. Good for 2N / 3D with family. One gets a feeling of being in Orlando Florida while being here !

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1Thank Travel_Emperor
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

Surrey, UK
Reviewed 3 April 2016

Travelled as family of four with two teenage children. We booked two Imperial Club rooms on the 7th floor. Rooms are spacious, well kitted-out and ours had balconies with sea/hotel aquarium views. Room cleaning and servicing was excellent (special mention to Vijay). Hotel was full to the brim with Easter crowds. Lobby can be a bit overwhelming at times but...

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5Thank jendSurrey_UK
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest. Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to have the opportunity...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $390 - $1,029 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#60 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
723 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't bother with imperial club”
 of 5 bubbles lenkad2017, 18 Feb 2017 | Read review
“Rooms away from the lifts, should be quieter, hopefully.”
 of 5 bubbles 996MarkS, 17 Feb 2017 | Read review
“if you can push the boat out, stay in terrace suite or above for a better all round experience”
 of 5 bubbles Markybplc, 17 Feb 2017 | Read review
“We paid more to get a room facing the Palm. I would have preferred to have a room facing the sea.”
 of 5 bubbles 796sekhars, 16 Feb 2017 | Read review
“Decide if you want a room facing the ocean or one facing the city. Also, in order to get a balcony, you will need to request a high room.”
 of 5 bubbles RFC1130, 16 Feb 2017 | Read review
5 of 5