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Atlantis, The Palm

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Traveller (15979)
Room & Suite (2484)
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Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,535 reviews)
“water park”(3,105 reviews)
“lost chambers”(1,001 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Atlantis, The Palm
Offers & Announcements: Enjoy up to 20% off
Offers from Atlantis, The Palm
Offers & Announcements: Enjoy up to 20% off
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (18,754)
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14,571 results
Traveller rating
9,364
2,866
1,268
532
541
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9,364
2,866
1,268
532
541
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3,361 - 3,365 of 14,571 reviews
Reviewed 20 October 2016

Everything was just perfect the view the room the ambience but the people in bell desk are vey rude and arrogant they are not ready to listen to the customer and they have a lot of ego and attitude unlike other hotels with more better...More

Review collected in partnership with this hotel
Thank pranitc113
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 24 October 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is truly a pleasure to read that you had an awsome stay with us. However, I truly regret to learn about your comment relating to the displayed attitude of our bell service colleague. This...More

Reviewed 20 October 2016

Really impressed with the friendliness and helpfulness of the staff at Atlantis. We arrived on our son's birthday and they surprised him with a cake and present. The waterpark and pools were fantastic. Thoroughly recommend this hotel.More

Review collected in partnership with this hotel
Thank JenJen1316
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 21 October 2016

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for...More

Reviewed 20 October 2016

Fantastic holiday from start to finish. Hotel was out of this world, staff very friendly and can't do enough for you. Water park is the best I've been too and even better you get it included in your stay. Lots of restuarants to choose from,...More

Review collected in partnership with this hotel
Thank claireamelia2016
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 21 October 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis,...More

Reviewed 20 October 2016

We chose an Executive 2 bedroom Suite which was fantastic. We managed to get it during a Sale so it ended up being cheaper than our original plan of 2 connecting regular rooms. The Master side of the suite was amazing, it was huge which...More

1  Thank Katrina M
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 21 October 2016

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that...More

Reviewed 19 October 2016 via mobile

The hotel was fantastic! It was beautiful inside and out....the staff were friendly and the service was impeccable! The rooms we're beautiful and the views were amazing. The choice of restaurants and the food served was outstanding. Many shops to choose wonder around and the...More

Thank Revinder29
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 21 October 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
USD 231 - USD 816 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#80 Spa Hotel in Dubai
#114 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 231 - USD 816 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#80 Spa Hotel in Dubai
#114 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (15979)
Room & Suite (2484)
Pool & Beach (1051)
Dining (529)
Family and Play Areas (284)
Business Centre & Event Rooms (34)
Amenities (22)
Questions & Answers
Ask a question
MJHowells
25 May 2018|
Answer
Response from M d | Reviewed this property |
You should really ask the hotel. It depends on the room type and your package, we had 2 rooms with 4 children and 2 adults. The rooms were very large by hotel standards (we had 2 toilets in separate rooms, and another... More
0
Votes
Daisy S
24 May 2018|
Answer
Response from ATP_GuestRelations | Property representative |
Dear Ms Daisy ThAnk you for your query. Our Imperial Club Package definitely includes Breakfast for our guests. The guests have an option of eating breakfast at the Buffet Restaurants opened for all guests or they may... More
0
Votes
faiz33
24 May 2018|
AnswerShow all 3 answers
Response from ATP_GuestRelations | Property representative |
Dear Mr. Faiz Thank you for your query. Half Package is inclusive of food only. Beverages can be ordered as per your liking from the ala carte menu on chargeable basis. We look forward to welcoming you soon. Best Regards... More
0
Votes
Room Tips
"Imperial member"
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"Get a suite...just get a suite"
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"Toiletries are insufficient like comb, tooth paste, brush etc. are not available."
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"Go for an Imperial Club room if you can get it, the lounge facilities and benefits are great"
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