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Atlantis, The Palm

17,731 reviews
#116 of 561 Hotels in Dubai
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Traveller (14885)
Room & Suite (2088)
Pool & Beach (1001)
Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,501 reviews)
“water park”(5,062 reviews)
“lost chambers”(982 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Atlantis, The Palm
Special Offer: Enjoy up to 20% off
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Rooms
29 Jan.30 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (17,731)Write a Review
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3,291 - 3,295 of 13,827 reviews
Reviewed 14 September 2016 via mobile

Can't wait to go back here. It may be a little busy but then who minds. It's a popular resort and one of the icons of Dubai. Swimming with the Dolphins was the highlight of my trip there. We stayed for a week and enjoyed...More

Thank jyoti_travels
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 18 September 2016

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our...More

Reviewed 14 September 2016

For the last 6 years we have stayed at The Atlantis on the Palm. This year now the kids are a little older we are staying somewhere else. The last time we stayed it was still as magical as before. so much to offer the...More

1  Thank Tented
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 21 September 2016

Dear Guest, Thank you for your positive review on TripAdvisor. I am very happy to read how wonderful your visit was. Here in Atlantis, The Palm, we are indeed committed in making sure we provide the best experience to our guests. Thank you for choosing...More

Reviewed 14 September 2016

the room and view was great. the front desk need to speed up a little bit. Saffron restaurant need to improve the quality of ingredients, ecspecially the seafood section. some of the raw seafood are not fresh enough to be eaten raw.More

Thank liupeihong2007
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 16 November 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Whilst, I am extremely delighted to read your positive comments with regards to the room interior decor, I regret to know that there was a delay during your check-in. I wish to assure you that...More

Reviewed 14 September 2016

Atlantis The Palm have said that provisions will be provided for guest arriving on early morning flights. Well that's not the case, we were told to walk around the hotel until rooms were available with 4 young children!. I had 3 weeks in advance emailed...More

4  Thank icebergsuppelments
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 16 November 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I sincerely regret that we were not able to provide you with a room before the official check-in time which is at 03:00 pm. Nonetheless, I wish to assure you that all check-ins are processed...More

Reviewed 14 September 2016 via mobile

We visited this hotel last December (apologies for late review). I am thinking of visiting Dubai again and when choosing hotels I was reminded me that I hadn't shared my review of this hotel. We were travelling with two of our children and booked two...More

4  Thank Tararules
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 16 November 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I sincerely apologise if you felt that our access control procedure to certain areas was too stringent. Nonetheless, it is essential that this procedure is maintained as the safety and security of our guests is...More

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16576586596606612766
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
USD 314 - USD 2,387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#32 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#104 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 314 - USD 2,387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#32 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#104 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (14885)
Room & Suite (2088)
Pool & Beach (1001)
Dining (470)
Hotel & Grounds (10882)
Family and Play Areas (275)
Bathroom (243)
Business Centre & Event Rooms (33)
Questions & Answers
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Laura L
17 January 2018|
Answer
Response from Alison O | Reviewed this property |
To the shopping Mall (Mall of the Emerites)- there is a list of places that the bus goes to. Taxis are very cheap though, and less hassle I think. We also used the monorail which was good.
0
Votes
sblake161189
17 January 2018|
AnswerShow all 3 answers
Response from Alison O | Reviewed this property |
HI, This is not really a problem in our experience of visiting twice. The Wi Fi is free for all guests- we booked through Virgin and Emirites. Not an issue at all.
1
Vote
Room Tips
"Rooms facing the Sea is awesome."
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"Prefer west tower as not as busy and close to fitness centre"
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"A Tower Suite is a Must Have as gives free access to Imperial Club"
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"High floor"
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