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Atlantis, The Palm

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Atlantis, The Palm
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15,691 Reviews from our TripAdvisor Community

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Showing 12,253: English reviews
A TripAdvisor Member
Level Contributor
8 reviews
3 hotel reviews
Reviewed 23 May 2016 via mobile

My two daughters and me stayed there on the 25/2/16. We reached there earlier than the check-in time. But amazingly we got a room immediately. I booked the Imperial Club and was given on the last floor. Level 22. The view BAM! It's spectacular. Our view overlooking the Palm. So breathtaking view. It's a little ex though. But it's an...

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Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward to welcoming you back soon. Best regards, Serge Zaalof President and Managing Director

Hertford, United Kingdom
Reviewed 23 May 2016 via mobile

5 * hotel with a 5* price tag. Large rooms and everything is large Well appointed and cool. Half board isn't really half board. You can only eat in about 3 restaurants and the rest you just get a credit and have to pay a supplement from 40 to 60 £ more to eat in them. Wine is at a...

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Thank APGDAZ
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am extremely delighted to read your positive comments especially with regards to our room and Aquaventure waterpark. Furthermore, I am surprised to read of your comment regarding our special offers, as this is quite popular with many guests and one of the most appreciated features of our half-board package...

Peterborough
Reviewed 23 May 2016 via mobile

Firstly you will see I am very well travelled and rarely give any hotel 'excellent' This complex is however is very close on so many levels. Anyone that hasn't stayed here and has only visited should not be writing derogatory reviews and the public areas these do not reflect the hotel as a whole and the experience of staying. I...

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Thank Dee W
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am extremely delighted to read your invaluable comments especially with regards to Aquaventure waterpark, Dolphin Bay and the pool areas. Also, I am glad that you enjoyed the food served at our outlets. With over 20 restaurants, bars and lounges, we pride ourselves in being a culinary destination offering...

Bengaluru, India
Reviewed 22 May 2016 via mobile

One of the most captivating place on earth compared to any hotels. To describe graciously as THE FIRST CLASS OF HEAVEN. Team Atlantis.... You outsmart any hospitality centers. Congratulations! Every staff is so so courteous. They are extremely well behaved and set an example for each of us to learn how to be gentle and soft spoken with an smile...

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2Thank AGUBBI
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

Reviewed 22 May 2016 via mobile

Three families on vacation for 10 days at this great hotel. We stayed very well. Hotel suitable for children. Fantastic aquarium and the water park .. immense Hotel is spotless. The food varied and good average of Dubai. The only downside, and I find it very negative is the water. It is a primary good, especially because at 43 degrees...

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1Thank Luxita
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your experience on TripAdvisor. Your gracious comments especially with regards to the cleanliness of the resort, Aquaventure waterpark and The Lost Chambers Aquarium are extremely overwelming. I am also delighted to read that you enjoyed the variety of cuisines offered at Atlantis, The Palm. Your kind words will be shared with our chefs to...

New York City, New York
Reviewed 22 May 2016

The hotel is nice, but far from the heart of Dubai. I went over for dinner and it is kind of like a compound which is understandable, because of security reasons. I would recommend just going for a day and enjoying the food and attractions like I did. Then stay in the heart of Dubai, if you are looking for...

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Thank Vashti L
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward to welcoming you back soon. Best regards, Serge Zaalof President and Managing Director

Macclesfield, United Kingdom
Reviewed 22 May 2016

Visited Atlantis Resort, a lovely hotels , while we were there Jackie Chan was filming his new film Kung Foo Yoga, a unique opportunity to sat hello to the worlds famous actor, back to my hotel review, we booked the imperial club, which gives you afternoon tea, and breakfast in your own lounge, service is second to none, the aquarium...

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Thank Amul M
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

Reviewed 22 May 2016

Such was the reaction when we came here for the 7-days resort. Firstly we were disappointed because the flight was delayed and we thought that we could nearly lose a day. When we had come here at 10 pm, the first thing that made us happy was the buffet, which was open till 11pm. Then, pleasant managers in imperial club...

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Thank Oksana N
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcome you in a not too distant...

Coral Gables, Florida
Reviewed 22 May 2016

Visited here for a few hours while in Dubai a couple of days waiting to board the Cunard Queen Elizabeth. The property is very nice. As a diver my main attraction to visit Atlantis was to take a peek in their salt water tanks. If you are a diver, this property has to be on your to do list when...

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1Thank David B
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm....

Paphos, Cyprus
Reviewed 22 May 2016

I do not think it appropriate that a family hotel can keep allowing outdoor nightclub music to blare away from 5pm rehearsals to the early hours of the morning, you cannot hear yourself speak in the hotel pools! Inside the hotel, no matter how far away your room is you can still hear the boom boom all night and cannot...

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1Thank SheikhaVictoria
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Allow me to sincerely apologize for having given you cause to share your concerns on TripAdvisor. I sincerely apologise that you were disturbed by the music. We do try our utmost to ensure that any disturbance and inconvenience to our guests is kept to a minimum. Nonetheless, please be assured that your comments have been relayed to the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $358 - $1,271 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Despegar.com, Priceline, Agoda and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#59 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
776 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 queen beds seem ready and easier for checking in rather than insisting on king size.”
 of 5 bubbles 761glennh, 23 Mar 2017 | Read review
“Book Imperial Suite rooms for all the extras which are worth every penny.”
  • The Palm at 7am.
  • Photo shoot from the 924sqm Royal Bridge Suite Room
  • View from our 9th floor room.
 of 5 bubbles ShoeDiva_69, 23 Mar 2017 | Read review
“This hotel is vast all all of the rooms I am told have fantastic views. We stayed in the West Tower in a suite on the 8th floor.”
 of 5 bubbles SavvyAnywhere, 22 Mar 2017 | Read review
“We had a nice quiet room on the East side”
 of 5 bubbles barbaraw10, 21 Mar 2017 | Read review
“Go for a package deal that includes extras, but not necessary direct booking via hotel”
 of 5 bubbles parv21, 21 Mar 2017 | Read review
5 of 5