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Atlantis, The Palm

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14,863 Reviews from our TripAdvisor Community

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Showing 11,639: English reviews
Reviewed 15 February 2016 via mobile

I love it, really nice , amazing attractions, the best is the water slide inside the aquarium, I have visited Bahamas as well and I strongly recommend it ,it is a must do. I did not had ti queue more than 5 min for a ride and you can access to the private beach which is beautiful.

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Helpful?
2Thank Charlotte M
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am delighted to read that you had a fantastic time with us. We are honoured and delighted to read all your positive comments, especially with regards to our The Lost Chambers Aquarium and Aquaventure waterpark. Your kind words will be shared with...

United Arab Emirates
Reviewed 15 February 2016

My family and I went to Atlantis for a staycation last year. The rooms and facilities were beautiful and up to our level of expectations and their signature restaurants maintain very high standards, like NOBU and Ronda Locatteli. That being said, as is the issue with most of the massive hotels, the general feel is less "cozy" and more "large...

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1Thank AmalTayssir
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am very happy to read how unique you found Atlantis, The Palm to be. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I can only agree that Atlantis, The Palm truly is an amazing place to be in. Moreover, although Atlantis is a big resort,...

Sheffield, United Kingdom
Reviewed 15 February 2016

We were there for the dolphin adventure, it was lovely and of cause from the adventure you get the entry for the waterpark and 25% off for the lost chamber For the dolphin adventure i know is not cheap but i think is really worth it, it is really a experience of a life time For the lost chamber i...

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Helpful?
1Thank sowhat0216
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Though Atlantis, The Palm is known to be a destination itself because of its vast array of activities, lush grounds, our own waterpark, aquarium and dolphin bay, not to forget over 20 restaurants and bars.. I sincerely regret to read that we did not meet your expectations during day visit...

london
Reviewed 15 February 2016 via mobile

Unfortunately we had an awful experience in Atlantis today. We are on holiday in Dubai and today we decided to go to Atlantis to buy the tickets for aquaventure and the aquarium for tomorrow as we had read that sometimes it can be very busy in the morning with long queues. We have 2 children a 3 and a 7...

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15Thank bequinha21
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your feedback on TripAdvisor. Firstly, I would like to apologize that you left us disappointed. Atlantis, The Palm caters to a huge operation with numerous day visitors to experience dining and other attractions. Since safety and privacy of our valued guests is of prime importance to us, certain areas in the resort are restricted to...

Bristol, United Kingdom
Reviewed 15 February 2016

Just returned from 8 days at Atlantis. Absolutely fantastic and excellent customer service from all staff. If you are thinking of booking or booked, you will not be disappointed. We absolutely loved it and it is a very high class hotel. We booked half board and also upgraded to Imperial Club so were given Imperial Club Rooms which has its...

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34Thank gardens71
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for sharing your feedback on TripAdvisor. In Atlantis, The Palm it is our primary goal to make sure we create amazing experiences and everlasting memories for our guests. Therefore, it gives me much pleasure to read that we have exceeded your expectations. I wish to thank you for your detailed review as it gives...

Reviewed 14 February 2016 via mobile

We stayed here half board on 4th Feb 2016. This was a last minute booking and so glad of our choice. Very opulent hotel. Room was gorgeous with two views , one being over the pool and the other over the sea. Friday nights are very lively and noisy at the beach bar which did go on early into the...

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Helpful?
1Thank Nina A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback about our services in the resort. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. Thank you for recommendation...

Buckinghamshire, United Kingdom
Reviewed 14 February 2016

For anyone going to Dubai and venturing near the Palm, I would recommend a visit to the Levantine Bar Terrace. Great relaxed atmosphere, excellent service and fantastic views. A hidden gem in Dubai. A variety of food options and a great starting point to go to other restaurants at the Atlantis.

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1Thank Bob P
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your feedback on TripAdvisor. I am delighted to read your generous comments about our restaurants at Atlantis, The Palm and most especially, Levantine Bar and Terrace. Also, your kind words will be shared with our chefs to inspire them and continue to blow away our guests. Thank you once again for your positive comments. My...

Reviewed 13 February 2016 via mobile

Booked a large suite for 6 of us. When looking at the benefits it was well worth it. Huge suite, superior facilities and the most wonderful staff. Pure bliss for a family reunion and down time before the Christmas rush. We keep coming back for special occasions.

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1Thank Deirdre_Stewart
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for sharing your feedback on TripAdvisor. I am delighted to read that you and your family thoroughly enjoyed your stay with us and that my colleagues ensured that your Christmas holidays was celebrated in style. I will not miss to share your positive comments to the whole team to encourage them to continually exceed...

Dunfermline, Scotland, United Kingdom
Reviewed 13 February 2016 via mobile

This is our second visit to Atlantis and fourth to Dubai. The hotel is large and this makes reception very busy. The staff however are excellent and offer great service from house keeping to the restaurant waiters. The beach is nice but looks out to a building site as the palm is still under construction. Pools are great as are...

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2Thank Calum B
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read all your positive comments on our products and services and that you enjoyed the half board plan. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our valued guests. Thank you once again...

rajkot
Reviewed 13 February 2016 via mobile

Atlantis is incredibly luxurious. We even went to aquaventure water park inside Atlantis and it was extremely scary but although it was even fun. The lost chamber aquarium was quite good as it had various species. In conclusion our stay at Atlantis was wonderful and memorable.

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1Thank takshim
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you so much for taking time to review us on TripAdvisor. Your efforts on writing your great experience in Atlantis, The Palm is overwhelming and precious to us. We sincerely appreciate your generous compliments on our product and services. We thank you once more for your review and we look forward to welcoming you again at Atlantis,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $445 - $1,638 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotels.com, TripOnline SA, Priceline, Odigeo, Travelocity and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#27 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#57 Spa Hotel in Dubai
#83 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
630 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a Palm view room - not a sea view”
 of 5 bubbles stuartwX2313TK, 3 Dec 2016 | Read review
“If you want a zoo this is perfect. Not for couples unless they want to be with other families and children”
 of 5 bubbles BerkshireBlanche, 3 Dec 2016 | Read review
“Sea view rooms are the best”
 of 5 bubbles varunsehgal2134, 3 Dec 2016 | Read review
“Its hard to go wrong, watch out for deals and avoid the peak times and you'll get a great value room buy at the wrong time and book a peak weekend then you pay a fortune. ”
 of 5 bubbles martinhD157PU, 2 Dec 2016 | Read review
“Take the room with view on Burj'al'arab. You'll see Khalifa too! And it's cheaper!”
 of 5 bubbles AndrejM71, 30 Nov 2016 | Read review
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