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Atlantis, The Palm

17,971 reviews
#121 of 563 Hotels in Dubai
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Traveller (15215)
Room & Suite (2374)
Pool & Beach (1006)
Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,512 reviews)
“water park”(5,109 reviews)
“lost chambers”(990 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Atlantis, The Palm
Special Offer: Enjoy up to 20% off
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (17,971)Write a Review
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Traveller rating
9,029
2,765
1,210
499
497
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9,029
2,765
1,210
499
497
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3,211 - 3,215 of 14,000 reviews
Reviewed 25 September 2016

We had a great time, although it was still hot & crowded during Eid. Would highly reccomend if your kids are over 120" tall. I took 3 kids by myself, and it was fine but we mostly stayed in the wavy river and kids section.More

Review collected in partnership with this hotel
Thank Lindsey W
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 27 September 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis,...More

Reviewed 25 September 2016

We stayed in the Atlantis for 1-week in September. In short, the standards have dropped significantly from the last time I stayed here 5-years ago. The general staff are friendly, however the more senior personnel throughout the resort need a crash course in customer service....More

1  Thank DC74travel
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 9 January 2017

Dear Guest, I sincerely regret having given you cause to express your concerns on TripAdvisor and that you left the hotel feeling disappointed. Allow me to firstly apologise for missing the opportunity to offer you a personalised service. Although the size of the resort is...More

Reviewed 25 September 2016

This was our second visit to this hotel. We don't usually visit the same hotel twice but this one is definitely worth it. The rooms are a good size, the food is lovely and caters for all ages and tastes and there is lots to...More

Thank wini0001
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 27 September 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away...More

Reviewed 25 September 2016

The hotel is everything we could have asked for and more. We received a complementary upgrade to ocean view room and a birthday cake and card to celebrate my 28th birthday. My other half had organised a surprise helicopter ride over the palm where he...More

Review collected in partnership with this hotel
Thank 646,123,456,789
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 27 September 2016

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for...More

Reviewed 25 September 2016

Had an amazing holiday. Imperial club a must otherwise you have to navigate the two buffet styles restaurants daily. Imperisl club well worth the money. Excellent concierge and waiter/ress service from Jobelle, Lourdes, Silpa and Muhra. Exceptional and attentive. Can be rather expensive for alcohol...More

Review collected in partnership with this hotel
2  Thank Saundre H
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 27 September 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
USD 270 - USD 1,125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#107 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 270 - USD 1,125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#107 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (15215)
Room & Suite (2374)
Pool & Beach (1006)
Dining (481)
Family and Play Areas (276)
Business Centre & Event Rooms (34)
Questions & Answers
Ask a question
Amyroddam
22 February 2018|
AnswerShow all 2 answers
Response from Kapil S | Reviewed this property |
No booking required.. There might be a queue depending on ur time and occupancy.. Worth the wait though. cheers
0
Votes
Amyroddam
22 February 2018|
AnswerShow all 5 answers
Response from Sarette D | Reviewed this property |
Yes they do 👍
1
Vote
CarolineBukMidlands
21 February 2018|
Answer
Response from Anshul G | Reviewed this property |
Hmm This is a huge brand name...and as per my thinking wheel chair is very small matter for the hotel...u plz kindly enquire directly on website..they will revert u in next 24 hours...
0
Votes
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123456387
Room Tips
"Higher floors are quieter and have better views!"
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"Stay low floors as lifts can get busy. We had 2558 and it was spot on with pool view"
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"Club room is great"
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"We had a deluxe sea facing room, FANTASTIC! Beautiful, clean, spacious, great view."
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