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Atlantis, The Palm

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Traveller (15719)
Room & Suite (2472)
Pool & Beach (1046)
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Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,535 reviews)
“water park”(3,105 reviews)
“lost chambers”(1,001 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
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Offers from Atlantis, The Palm
Special Offer: Enjoy up to 20% off
Offers from Atlantis, The Palm
Special Offer: Enjoy up to 20% off
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (18,532)
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14,429 results
Traveller rating
9,276
2,836
1,255
527
535
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9,276
2,836
1,255
527
535
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3,171 - 3,175 of 14,429 reviews
Reviewed 25 October 2016

Staff were exceptional, cleanliness is beyond excellent. I rate it 20 out 10 for this. The staff are so welcoming and helpful 24hrs a day. The hotel is so clean you could eat off the floor. The bars and restaurants staff are very obliging. The...More

Review collected in partnership with this hotel
2  Thank pjkbcarr
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 26 October 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away...More

Reviewed 25 October 2016

There is a major problem at check in counters, because lot of time is consumed at que and process is very slow. There should be web check in along with scan copy of passport or flight boarding pass. Once we report to lobby we should...More

Review collected in partnership with this hotel
Thank Raichandani
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 31 October 2016

Dear Guest, Thank you for taking the time to share your review on TripAdvisor. Your feedback is important to us and I would like to take this opportunity to look into your concerns before coming back to you. Best regards, Serge Zaalof President and Managing...More

Reviewed 24 October 2016

Just back from a great holiday staying at Atlantis! Service was first class and staff were very helpful and friendly. Food was amazing although cost of drinks, even water seems overpriced! It is well worth staying here for the water park alone - kids and...More

Review collected in partnership with this hotel
Thank cochrane68
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 25 October 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away...More

Reviewed 24 October 2016

I stayed and the Atlantis The Palm with a large group for a long weekend and first impressions of this beautiful hotel is wow! The lobby is stunning. Check in was swift and our bags were delivered to our room promptly. The room itself was...More

Thank LoopyLoo_7
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 31 October 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am grateful that you have chosen us as your holiday destination. However, it is regretful that we were not able to exceed your expectations. Our aim has...More

Reviewed 24 October 2016

Who can complain with a view such as this! Absolutely stunning building with gorgeous scenery too. Extremely well maintained and cleaned within an inch of its life. Very popular with one stop tourists.More

Thank ZBH88
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 25 October 2016

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for...More

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Most Booked Properties in Dubai, United Arab Emirates
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
USD 280 - USD 1,108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#79 Spa Hotel in Dubai
#115 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 280 - USD 1,108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#79 Spa Hotel in Dubai
#115 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (15719)
Room & Suite (2472)
Pool & Beach (1046)
Dining (531)
Family and Play Areas (283)
Business Centre & Event Rooms (34)
Amenities (22)
Questions & Answers
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leewills
25 April 2018|
Answer
Response from Ian C | Reviewed this property |
I don’t think drink packages are available. Drinks were always extra.
0
Votes
23 April 2018|
AnswerShow all 3 answers
Response from donnacW2478JT | Reviewed this property |
Hi, the dress code is smart casual for evening wear and you can wear jeans in the lounge. During the day, no swimwear but shorts and tshirts are acceptable.Just nothing too skimpy or revealing, it’s the same as in most... More
1
Vote
Laura L
23 April 2018|
AnswerShow all 4 answers
Response from Sandra B | Reviewed this property |
No supermarket as such , you can get snacks and drinks in the mall . You can get snacks and drink ins in water park
1
Vote
Room Tips
"Prefer front view with balcony"
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"Get a City View room"
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"pool side view rooms in east tower"
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"If you want quiet recommend staying in the West Tower, the East Tower seemed to be full of families with..."
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