Atlantis, The Palm
1,551 reviews
#249 of 778 Hotels in Dubai
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Crescent Road, Dubai 211222 United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
USD 424
USD 380
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Expedia.comUSD 422
SnaptravelUSD 459
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Full view
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Room & Suite (296)
Pool & Beach (187)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 04/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Atlantis, The Palm
Updated 04/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#249 of 778 hotels in Dubai
Location
Cleanliness
Service
Value
Atlantis, The Palm is a 1,548-room ocean-themed destination resort. Spectacularly situated on the crescent of Dubai's iconic Palm Island. With views across Dubai’s iconic skyline and Arabian sea, this majestic resort offers unique rooms and unforgettable experiences for everyone. From the moment you arrive, you will be immersed in new experiences that you could have never even imagined. Thrill-seekers can enjoy complimentary access to Aquaventure Waterpark during their stay, TripAdvisor’s No.1 water park with over 30 water rides and slides. Guests can make the most of Dubai's endless sunshine and spend their days by the pool or relaxing on a pristine private beach. Amaze yourself as you gaze at 65,000 incredible marine animals at The Lost Chambers Aquarium which brings the myth of Atlantis to life through a maze of underground tunnels. Foodies can indulge in 29 restaurants and bars; nowhere else in the world will you find so many celebrity chef and award-winning restaurants in one destination. Those looking to relax can pamper themselves at the award-winning ShuiQi spa, with luxurious treatments and word-class facilities. Visit Dubai’s most iconic resort and experience a world away from your everyday.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Boating
Babysitting
Valet parking
Wifi
Hot bath
Lazy river
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Bowling
Canoeing
Diving
Game room
Snorkelling
Tennis court
Water park
Water sport equipment rentals
Aerobics
Billiards
Darts
Entertainment staff
Evening entertainment
Patio
Table tennis
Tennis court offsite
Waterslide
Board games / puzzles
Nightclub / DJ
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air purifier
Air conditioning
Private beach
Minibar
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Additional bathroom
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Bay View
Languages Spoken
English, French, Russian, Spanish and 49 more
Location
Full view
94Great for walkers
Grade: 94 out of 100
28Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
Crescent Road, Dubai 211222 United Arab Emirates
Name/address in local language
See all nearby hotels1551Reviews989Q+A100Room tips
Reviews
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Popular mentions
Time of check-in (Midnight) was very poor for a 5Star Hotel. maybe it would be possible to know the the main waterpark was closed. If known, we would not have visited the Atlantis. this was the main reason for the visit (the 5th time).
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
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Location
Cleanliness
Service
Sleep Quality
Helpful
Unique concept with an unlimited variety of options in every aspect. Multiple restaurants to choose from, multiple beach bars and multiple leisure activities. Also big applause to the friendliness of the Atlantis team!
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Despite our many reminders, my offer provided during my reservation was not respected ! We are disappointed ! We should have had access to the imperial or a cabana at the pool, ... In short, not recommended for their failure to respect their own false offer!
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
-Perfect Hotel & restaurants -lots of unique experiences like the water Sports and Aquatrek extreme -Very excellent staff everywhere -always very short waiting times at the reception, the staff at the reception was always very friendly -The aquatrek extreme with the diver Claudia was the most extreme experience of my life. She helped me a lot and took away my fear and nervousness.
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
We were travelling with our two teenage daughters and had decided to stay this time at the Atlantis Palm, Dubai. We‘ve been travelling to Dubai many times already and usually either stay in one of the Jumeirah Hotels or the Four Seasons. Well, in a nutshell, there us quite a difference between these hotels and Atlantis. Atlantis is definitely not bad and has actually a couple of highlights, but I wouldn’t consider it a 5 star hotel (even though we had one of the largest 2 bedroom suites @ approx USD 14k for a week). And here are my pros and cons: Pro: - the suite itself was very spacious and had a great floor plan - the cleaning team taking care of our room was great and very attentive - the waterpark (our two daughters loved it and it‘s a great place, especially when you are travelling with teenagers) - Nobu‘s was a big plus and had, as expected, a great menu with great food Cons: - it‘s a very large hotel, where staff pays very little attention to customer service and make your stay unforgettable - generally the biggest con is customer service, as I had tje feeling that the staff was not properly trained to offer a „5 star service“ - the beach looks very artificial and not welcoming - food overall was okayish at best (especially room service, breakfast at club lounge and food service at the pool and beach) Overall, it definitely was a good experience but not great and I don‘t think we‘ll be coming back to Atlantis Dubai next time.…
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Date of stay: May 2021Trip type: Travelled with family
Helpful
PRICE RANGE
USD 189 - USD 588 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
atlantis the palm dubai, atlantis the palm hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
1548
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Claim Your Listing Frequently Asked Questions about Atlantis, The Palm
Which popular attractions are close to Atlantis, The Palm?
Nearby attractions include Sea Lion Point (0.06 km), The Lost Chambers Aquarium (0.2 km), and Atlantis Kids Club (0.10 km).
What are some of the property amenities at Atlantis, The Palm?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Atlantis, The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Atlantis, The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Atlantis, The Palm?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Atlantis, The Palm?
Conveniently located restaurants include Seafire Steakhouse, WHITE Beach Dubai, and Ayamna.
Are there opportunities to exercise at Atlantis, The Palm?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Atlantis, The Palm have an airport shuttle?
Yes, Atlantis, The Palm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Atlantis, The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Atlantis, The Palm offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Atlantis, The Palm?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.