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Atlantis, The Palm

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 535*
USD 421*
USD 535*
USD 535*
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Atlantis, The Palm
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15,994 Reviews from our TripAdvisor Community

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Showing 12,497: English reviews
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Mukilteo
Reviewed yesterday NEW

We just returned from a fabulous stay at The Palm, Atlantis. What a wonderful experience. The beds are super comfy, and quiet air conditioners. Perfect for resting after a long flight. The property is organised, well kept and lively. We took the first day to explore the expansive grounds. Pools are beautiful. The restaurants are superb. Yuan, Chinese, was excellent....

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Helpful?
1Thank Cindy896
Kuwait City, Kuwait
Reviewed yesterday NEW

When paying big money for a vacation at a well known resort, you expect to receive a well deserved service with high standards....well for 2 days in a row we received unwanted bugs on the beds and the housekeeping supervisor kept saying it is nothing or its ok...The pictures will tell you the story...i am disappointed with this resort....last visit

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Thank Simon1969654
Reviewed yesterday NEWvia mobile

The hotel is so big and has so many sections that it's an attraction on its own . I was really fond of the water sports and hence stayed here . As i entered in the rooom i saw that a customized message for me was displayed on large screen tv which really impressed me . I also loved that...

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Helpful?
Thank Rtneu
Serge_Zaalof, Chief Operating Officer, Atlantis Resorts & Residences at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis, The Palm and we look forward to welcoming you again. Best regards, Serge Zaalof Chief...

Sulaymaniyah, Iraq
Reviewed yesterday NEW

I have been in this hotel for 2 nights during weekend. I found that it didnt worth the value that I spent. The check-in is totally chaos. few front desk agents and too much peoples queuing for check in. It tooks exactly 45 minutes to check in. then the room were not ready and I have been told that they...

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Thank Yadtrt
Las Vegas, Nevada
Reviewed 2 days ago NEWvia mobile

This resort is awesome. From the waterpark to the aquarium, shops and restaurants, and awesome food. I stayed in the imperial club room which came with roundtrip airport transportation and private check in and out. It was a nice room with a little old room smell odor. We were in the east toeer which was by all the attractions and...

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Helpful?
1Thank Jenbunny85
Serge_Zaalof, Chief Operating Officer, Atlantis Resorts & Residences at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for your kind feedback and we look forward to welcoming you back at Atlantis, The Palm....

Portsmouth, United Kingdom
Reviewed 2 days ago NEW

A definite "must" is the International Buffet at the Atlantis. Sumptuous food, impressive displays that are a joy to behold. You name it they have it. A wonderful fine dining experience. The waiters were most attentive. It gives you a chance to look around the hotel and its grounds too. OTT but a fascinating experience!

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Helpful?
2Thank avril b
Serge_Zaalof, Chief Operating Officer, Atlantis Resorts & Residences at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss congratulating the whole team in achieving our first core value, which is to blow away our customers. I am certain that the whole team looks forward to welcoming you back soon....

New York City, New York
Reviewed 2 days ago NEW

I booked a room with my friend to spend sometimes together, once we stepped up to the hotel we had a warm welcome and we felt like we are well known going to the reception area where one staff was so beautiful and polite with a big smile to the the man who took our luggage ect..... we spent the...

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Helpful?
1Thank nintengale
Serge_Zaalof, Chief Operating Officer, Atlantis Resorts & Residences at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcoming you in a not too distant...

Stockholm, Sweden
Reviewed 2 days ago NEW

With Kids is a different story, I guess without there are far better options. The aquarium is nice, the swimmingpools are really nice also, specially for kids, they have safeguards all over for one pool I think I counted 4. Personnel was really polite also. Bit dissatisfied was the road to get there, as they are still constructed one day...

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1Thank bachues
Serge_Zaalof, Chief Operating Officer, Atlantis Resorts & Residences at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcoming you back at Atlantis,...

Dubai, United Arab Emirates
Reviewed 2 days ago NEWvia mobile

The luxurious resort Atlantis in The Palm Jumeirah needs no introduction. It was in our must-visit list since the time it was built and finally we visited the resort last year. We stayed there for 2 nights and 3 days. We had one of the most memorable stay. The palatial resort has a beautiful lobby, lounge area, The Lost Chamber...

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1Thank Megsblogged
Serge_Zaalof, Chief Operating Officer, Atlantis Resorts & Residences at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. I am certain that the whole team looks forward to having the opportunity...

Reviewed 2 days ago NEWvia mobile

Throughout the hotel I experienced a rudeness in the behaviour of the staff. Very shocking from a place which has set such a high benchmark in the hospitality industry. No doubt the ambience and the decor of the place is exceptional but when u aren't treated warmly even after spending such a huge sum you are bound to be disappointed.

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Helpful?
2Thank Vijay S

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Internet
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $348 - $1,270 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#59 Spa Hotel in Dubai
#87 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
817 questions
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See all questions (817)

Questions? Get answers from Atlantis, The Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to Imperial Club. Get specifics on packages upgrades, what is included, half board rates, etc. Prior to room check in.”
Cindy896, 29 Apr 2017 | Read review
“I guess all are good because you have view in every direction”
bachues, 28 Apr 2017 | Read review
“If you can, request a room facing the pools! I think we were in the west tower. Beautiful!”
LondonLissy, 28 Apr 2017 | Read review
“Imperial Club Room”
MPDSand2, 27 Apr 2017 | Read review
“Ideally go half/full board will save you a packet.”
melbournec, 25 Apr 2017 | Read review
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*Disclaimer
Prices are for 1 room, 2 adults
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