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Full view
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Room & Suite (332)
Pool & Beach (219)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 21/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Atlantis The Palm
Updated 21/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#196 of 899 in Dubai
Location
Cleanliness
Service
Value
Atlantis, The Palm is a 1,544-room ocean-themed destination resort. Spectacularly situated on the crescent of Dubai's iconic Palm Island. With views across Dubai’s iconic skyline and Arabian sea, this majestic resort offers unique rooms and unforgettable experiences for everyone. From the moment you arrive, you will be immersed in new experiences that you could have never even imagined. Thrill-seekers can enjoy complimentary access to Aquaventure Waterpark, the world's largest waterpark, during their stay. Also voted as TripAdvisor’s No.1 waterpark with over 105 attractions. Guests can make the most of Dubai's endless sunshine and spend their days by the pool or relaxing on a pristine private beach. Amaze yourself as you gaze at 65,000 incredible marine animals at The Lost Chambers Aquarium which brings the myth of Atlantis to life through a maze of underground tunnels. Foodies can indulge in 32 restaurants and bars; nowhere else in the world will you find so many celebrity chef and award-winning restaurants in one destination. Those looking to relax can pamper themselves at the award-winning ShuiQi Spa, with luxurious treatments and word-class facilities. Visit Dubai’s most iconic resort and experience a world away from your everyday.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Boating
Babysitting
Valet parking
Paid private parking nearby
Wifi
Hot bath
Lazy river
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Bowling
Canoeing
Diving
Game room
Snorkelling
Tennis court
Water park
Water sport equipment rentals
Aerobics
Billiards
Entertainment staff
Evening entertainment
Patio
Table tennis
Tennis court offsite
Waterslide
Board games / puzzles
Nightclub / DJ
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Air purifier
Bathrobes
Additional bathroom
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Pool view
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Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Luxury
Languages Spoken
English, French, Russian, Spanish and 27 more
Location
Full view
93Great for walkers
Grade: 93 out of 100
29Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
Crescent Road The Palm, Dubai United Arab Emirates
Name/address in local language
Getting there
Rental CarsSee all Dubai car hire
3187Reviews1128Q+A100Room tips
Reviews
Traveller rating
- 2,408
- 336
- 211
- 99
- 135
Time of year
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Popular mentions
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Most Recent
Great atmosphere despite the hot weather, you can hear the nice music coming from the white beach. The service and hospitality from Richard was awesome. We had a great time with the family and will definitively visit the venue again.
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Date of stay: June 2022Trip type: Travelled
Helpful
Hotel's Favourite
We had a terrace suite on floor 11 with a view of the palm. The rooms were so comfortable and we felt very well looked after wherever we were in the hotel. All the food we ate in a variety of restaurants was excellent. Just a mention for Jimmy Jackson who was always helpful around the pool. He gets the 5 stars as well.
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Date of stay: February 2022Trip type: Travelled
8 Helpful votes
Helpful
Response from ATP GuestRelations, Guest Services / Front Office at Atlantis The Palm
Responded 12 Feb 2022
Dear jennifercolloby, Thank you for sharing your review on TripAdvisor. It was a pleasure to have you as our guest here at Atlantis, The Palm and we are very glad to learn that our products and services exceeded your expectations. Thank you once again and we look forward to welcoming you back at Atlantis, The Palm. Best regards, Guest Relations Team, Atlantis, The Palm
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Excellent service through the entire hotel, multi language staff. Thanks to all staff and Richard in particular for making our time very much special at the pool. All orders were on super fast, very friendly and hospital.
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Date of stay: June 2022Trip type: Travelled
Helpful
We had great time , the pool is amazing, and the other water activities, the room is spacious and modern, the quality of food is incredible, I’d like to thank Parasad babu for his excellent service, he took care of all our needs, he is really amazing at his job
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Date of stay: June 2022Trip type: Travelled
1 Helpful vote
Helpful
Response from ATP GuestRelations, Guest Services / Front Office at Atlantis The Palm
Responded today
Dear MarwaMMA, Thank you for this wonderful feedback and for taking the time to share your experience on TripAdvisor. At Atlantis, The Palm, we strive to create amazing experiences and everlasting memories for our guests. Following your feedback, we are glad to learn that we were able to do so. Furthermore, we are truly thankful for your appreciation of the genuine hospitality of our staff. Indeed, each member of our team is equipped with professionalism, sincerity and passion to deliver consistent guest’s satisfaction. We will happily share your kind comments with our teams and Prasad Babu as they are a great reward to their efforts. We look forward to welcoming you back. Best regards, Guest Relations Team, Atlantis, The Palm
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Richard was an amazing waiter at the pool. He was always there to help bring our drinks and snacks. He was so friendly, courteous and professional. He made us really enjoy our time there. Would definitely come again.
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Date of stay: June 2022Trip type: Travelled
1 Helpful vote
Helpful
Response from ATP GuestRelations, Guest Services / Front Office at Atlantis The Palm
Responded today
Dear Dr-Soliman1, Thank you for this wonderful feedback and for taking the time to share your experience on TripAdvisor. It is a great pleasure for us to know you have enjoyed your stay while staying with us and are truly thankful for your appreciation of the genuine hospitality of our staff. Indeed, each member of our team is equipped with professionalism, sincerity and passion to deliver consistent guest’s satisfaction. We will happily share your kind comments with our teams and Richard as they are a great reward to their efforts. We look forward to welcoming you back. Best regards, Guest Relations Team, Atlantis, The Palm
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We spent the day at Atlantis Hotel and had a great time at the swimming pools with our kids. At lunch time we went to Beach Buns, which turned out to be a great experience. They have a creative menu with unique and delicious options both for burgers and shakes. The cheese injection burger is one of the best burgers I've ever had. Special thanks to Jorge and Lacyl who delivered an amazing service and took care of every detail. For sure we will visit this place again!
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Date of stay: June 2022Trip type: Travelled
1 Helpful vote
Helpful
Response from ATP GuestRelations, Guest Services / Front Office at Atlantis The Palm
Responded today
Dear MauricioSG, Thank you for choosing us as your preferred destination. We truly appreciate your feedback and we are happy to read that our colleagues, products and services have exceeded your expectations. As we take pride in being a family-friendly resort, it is important to ensure that we pay attention towards all our guests, irrespective of their age. We are proud to know that our team made your little one feel special and welcomed. We will happily share your kind comments with our teams and Jorge and Lacyl as they are a great reward to their efforts. On behalf of the team here, we would love to have you back for another brilliant stay in the future. Best regards, Guest Relations Team, Atlantis, The Palm
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Excellent service and experience staying at this hotel, will definitely be coming again to this resort in the future. Richard was very helpful all stay, along with all other members of staff. Fast service an really good with the children too
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Date of stay: June 2022Trip type: Travelled
1 Helpful vote
Helpful
Response from ATP GuestRelations, Guest Services / Front Office at Atlantis The Palm
Responded today
Dear Q1331HUthomasf, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. At Atlantis, The Palm, we strive to create amazing experiences and everlasting memories for our guests. Following your feedback, we are glad to learn that we were able to do so. Furthermore, we are truly thankful for your appreciation of the genuine hospitality of our staff. Indeed, each member of our team is equipped with professionalism, sincerity and passion to deliver consistent guest’s satisfaction. We will personally extend your kind words to Richard, who will be as happy to hear about your experience as we are. Thank you once again and we look forward to welcoming you back at Atlantis, The Palm. Best regards, Guest Relations Team, Atlantis, The Palm
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Having a great time here. The service is impeccable and the choice of restaurants is more than ample. We’ve been served today by José and Tabi as we spent all day by the pool with the kids. Can’t fault it! We came at the hottest time of year but the pool was very refreshing. Had a dip in the sea which was warmer than the pool, too warm for my liking
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Date of stay: June 2022Trip type: Travelled
1 Helpful vote
Helpful
Response from ATP GuestRelations, Guest Services / Front Office at Atlantis The Palm
Responded today
Dear Michaek M, Thank you for this wonderful feedback and for taking the time to share your experience on TripAdvisor. It is a great pleasure for us to know you have enjoyed your stay with us to the fullest and that our team has contributed to an unforgettable experience at Atlantis, The Palm. Indeed, each member of our team is equipped with professionalism, sincerity and passion to deliver consistent guest’s satisfaction. We will happily share your kind comments with our teams José and Tabi as they are a great reward to their efforts. Thank you once again and we look forward to welcoming you back at Atlantis, The Palm Best regards, Guest Relations Team, Atlantis, The Palm
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The Atlantis is by far the best resort in Dubai! The staff are absolutely amazing, they go above and beyond to ensure your stay with them is great. We were looked after by Mizan and Jovin. We were kept refreshed in 40 degrees with fresh ice buckets before it had melted, we had amazing drinks and food - you get reallly big portion as well! We came with our daughter and she absolutely loved the pools; you get to play volleyball and basketball in the pool, loads of kids areas, and buggeys to take you around. There is also activities throughout the day everyday which you can join in with the kids. What really made our stay amazing was all the staff members, true 5***** service! Big thank you to the ladies who come around with the fresh ice lollies every 2 hours - you are appreciated! 🥰…
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Date of stay: June 2022Trip type: Travelled
1 Helpful vote
Helpful
Response from ATP GuestRelations, Guest Services / Front Office at Atlantis The Palm
Responded today
Dear JoannaMaxwell, Thank you very much for taking the time to share your experience on TripAdvisor, it is always a great pleasure to read feedback such as yours and I am thrilled to hear that you enjoyed your visit We are really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. We will personally extend your kind words to Jovin and Mizan, who will be as happy to hear about your experience as we are. Thank you once again and we look forward to welcoming you back at Atlantis, The Palm. Best regards, Guest Relations Team, Atlantis, The Palm
Read more
This was our second visit to Atlantis in four years. The iconic Atlantis always inspires awe. The building, the water park, the aquarium inside the hotel and amenities are top of the world. However visitors can pay attention to few things. The check in and check out is terribly time consuming and puts off visitors. Looks like they are understaffed for this activity but this is where people carry first impression. The receptionist told us that Kaleidoscope was not available for dinner. This was major disappointment for me as food was fabulous there. This sent us a bit into worry mode. Though our travel operator confirmed it’s available. Surprising to note that misleading information is given at the check in time. Please note - for Indian visitors Kaleidoscope is a wonderful option. They serve lot of veg options. Booking a table everyday needs to be done as there are long queues. They have now added unlimited soft drinks and water to half board meal which was not an option earlier. During breakfast only two restaurants remain open so it is always crowded but food options are great. Room amenities are excellent. We had Ocean facing room and views were grand. Swimming pool is majestic and there is no dress code. However surprisingly they stop beach access at 6:30 pm which is actually when people would move out. Also deposit of 1000 AED is too much I guess and when refunding it the process is very slow, again a check out issue. For such a luxury hotel to say that server is down is not acceptable. Rest, visit to Dubai is incomplete without stay here.…
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Date of stay: June 2022Trip type: Travelled
1 Helpful vote
Helpful
Response from ATP GuestRelations, Guest Services / Front Office at Atlantis The Palm
Responded yesterday
Dear nigamdave, Thank you for sharing your feedback on TripAdvisor. Whilst it was a pleasure to have you as our guest at Atlantis, The Palm and we are delighted that you enjoyed your visit while stay with us. We are so sorry to hear that the service that you have experienced during your stay was not what you expected. As a five-star resort, and one of the world’s most iconic holiday destinations, we pride ourselves on training our team to provide the very best service and customer experience, throughout our resort. Our number one aim is to ensure your happiness, so we work hard to employ and train people who enhance the Atlantis, The Palm experience for guests. We apologise on this occasion that your expectations were not met, and we have shared your feedback with the relevant team member to ensure this can be rectified.. Thank you once again and we look forward to welcoming you back at Atlantis, The Palm. Best regards, Guest Relations Team, Atlantis, The Palm
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PRICE RANGE
USD 361 - USD 711 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
atlantis the palm dubai, atlantis the palm hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
1544
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Claim Your Listing Frequently Asked Questions about Atlantis The Palm
Which popular attractions are close to Atlantis The Palm?
Nearby attractions include Sea Lion Point (0.06 km), The Lost Chambers Aquarium (0.2 km), and Atlantis Kids Club (0.09 km).
What are some of the property amenities at Atlantis The Palm?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Atlantis The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Atlantis The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Atlantis The Palm?
Yes, free parking, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Atlantis The Palm?
Conveniently located restaurants include The Edge, Ayamna, and Seafire Steakhouse And Bar.
Are there opportunities to exercise at Atlantis The Palm?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Atlantis The Palm have an airport shuttle?
Yes, Atlantis The Palm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Atlantis The Palm have airport transportation?
Yes, Atlantis The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Atlantis The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Atlantis The Palm offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.