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Sofitel Dubai The Palm Resort & Spa

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#46 of 544 Hotels in Dubai
Certificate of Excellence
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Sofitel Dubai The Palm Resort & Spa
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3,820 Reviews from our TripAdvisor Community

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Showing 2,869: English reviews
Market Deeping, United Kingdom
Reviewed 2 days ago NEW

we stayed for 10 nights in a luxury palm view room. It was spacious with a great view and a lovely bathroom and walk in shower. The staff were attentive and nothing too much trouble. We tried four of the seven restaurants and all were very good. Although the hotel was busy and full it did not feel crowded with...

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2Thank Margaret O
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Margaret O, Thank you for taking the time to share your feedback on TripAdvisor following your stay at Sofitel The Palm. We are delighted to read your review; it gives us great pleasure to know that you enjoyed our facilities , and the service provided by all our ambassadors. We certainly looking forward to welcoming you back, and to...

Reviewed 3 days ago NEWvia mobile

The Sofitel Palm hotel is very friendly and relaxing. The staff are wonderful. The food has been excellent and I would highly recommend this hotel if you want to relax and enjoy a wonderful location. Book a room with the Palm view they are great!

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2Thank realrichreview
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear realrichreview, Thank you for taking the time to share your feedback on TripAdvisor following your stay at Sofitel The Palm. We are pleased to read that you had a relaxing experience staying with us and you enjoyed your accommodation , the standard of service provided by our freindly ambassadoers as well as the food quality . Thank you again...

TEESSIDE
Reviewed 3 days ago NEWvia mobile

We stopped here for 3 nights on our way back from Singapore with our 3 children (9, 6 and 10months). The location was fine for us as we were wanting a relaxing stay and the palm is about 20/30 minutes drive from the mainland. The room was perfect for us we had a kitchen with oven and microwave and fridge...

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1Thank ROO81
Reviewed 4 days ago NEWvia mobile

Stayed at this hotel from 8th-15th August last year with 2 other family members. The staff are so friendly from the front desk, concierge to the restaurants (unfortunately I don't remember their names). The room I stayed in was absolutely amazing! The beach was very clean! Having the option to have Shisha by the beach was also very lovely! I...

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1Thank Indy S
Eastbourne
Reviewed 4 days ago NEW

We were visiting our daughter who has just started work in Dubai. We arrived from Gatwick in the morning and checked into our hotel. Lizzie had booked brunch at this hotel, which is a common weekend way to relax. We arrived late morning, swam in the sea and relaxed on loungers which were provided as part of the brunch package....

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2Thank davidE7508GL
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear davidE7508GL, It is with pleasure that we learn about your experience at Moana restaurant and how much you have enjoyed every aspect of the brunch.. highlighting the food quality and the standard of service provide by our friendly and attentive ambassadors . We have shared your complements with the team and they are very pleased to receive such comments...

Stockholm, Sweden
Reviewed 5 days ago NEWvia mobile

This really is a fantastic resort! The service is amazing and so was our room. I was there with both my brothers and we had booked the biggest suit they had. This came with the club lounge access that served an amazing breakfast and also great drinks during the early evening. Glen was our personal butler and he made our...

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1Thank MarcEricsson
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear MarcEricsson, Thank you for taking the time to share your feedback following your stay at Sofitel The Palm Dubai. We are glad to read that you had a fantastic experience and you were enjoying the service provide by our ambassadors ,your suite as well as the facilities. Your complimenting review has been shared with our teams as they are...

Bristol
Reviewed 5 days ago NEW

This is a very large hotel with some good facilities. However it is remote, so without a long taxi journey you are not able to source an alternative to the hotel restaurants and bars. The cost of food and drink at the hotel is expensive and there is limited bar facilities considering the hotel size. The quality of the food...

Review collected in partnership with this hotel
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1Thank Paul M
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Paul M, Thank you for sharing your feedback with us following your stay at Sofitel The Palm Dubai . We are pleased to learn that you have found the food & beverages offerings are good and rooms are excellent. Please note that our prices are under constant review to meet with the quality and standards of our services and...

Dubai, United Arab Emirates
Reviewed 5 days ago NEW

I was really excited to stay at this hotel as it looked splendid on the website; however I was really disappointed! The service was really poor. The international buffet restaurant had barely any choice!

Review collected in partnership with this hotel
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Thank Kopal B
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Kopal B, Thank you for sharing your feedback with us following your recent stay. We regret to learn that your expectations were not met on this visit , and that you were disappointed with the standard of service as well as the with the breakfast buffet variety . We have shared your comments with all relevant departments for their...

Milan, Italy
Reviewed 5 days ago NEW

It is a great hotel, I would have no doubt in choosing it and we will certainly come back. We spent 4 days in february 2017 to take a short break from the cold European winter. High level of sevice and courtesy of the staff. Amaizing hotel overall A special thank to Nash (our Personal Trainer). We bought PT sessions...

Review collected in partnership with this hotel
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3Thank Pier Francesco F
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Francesco F Firstly we would like to thank you for taking the time to submit your review and for choosing Sofitel The Palm again for your recent visit to Dubai. We are pleased to read that you have enjoyed your stay with us and that you were impressed with service provided by our team members. Your comments have been...

Milton Keynes, United Kingdom
Reviewed 5 days ago NEWvia mobile

It's hard to describe just how amazing this place is! We were lucky enough to be able to stay in Villa 300, the place is just magical :) My family and I wish to say a huge thank you to Gracielle, Bryan our Butler, Asel and the rest of the team. You have turned a great holiday into some amazing...

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1Thank kdavies1977
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear kdavies1977 It was a pleasure having you with us and thank you for taking the time to review your recent stay at Sofitel The Palm. We are delighted to learn that you and your family had a truly enjoyable experience and our products and services were meeting your expectations. Your kind acknowledgement of the service of our associates particularly...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover why SOFITEL DUBAI THE PALM LUXURY APARTMENTS is such a superb destination for family vacations in Dubai. Adults and children alike will be thrilled by the relaxed Polynesian island theme of this luxury 5-star resort on Palm Jumeirah island. Families can vacation in a beach-side suite or villa with Gulf views. Serviced apartments suit longer stays, with kitchens, lounges and up to 3 bedrooms. Babysitting can be arranged if you fancy a night in downtown Dubai, a monorail or taxi.Amura Kids Club guarantees hours of fun for children of all ages, keeping them happy, active and safe while you indulge in well-deserved relaxation. Two of the swimming pools are exclusively for kids, who will love the slides and waterfalls. Seven restaurants and bars offer refined cuisine from around the world so there's something for every taste.Don't miss the popular Friday brunch at family-friendly Manava, which offers heaped buffets for breakfast, lunch and dinner throughout the week. ... more   less 

Additional Information about Sofitel Dubai The Palm Resort & Spa

Address: East Crescent Road | The Palm Jumeirah, Dubai 55558, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $258 - $842 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Dubai The Palm Resort & Spa 5*
Number of rooms: 543
Reservation Options:
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Also Known As:
The Palm Shoreline Apartments Hotel Dubai
Hotel Style:
#17 On the Beach Hotel in Dubai
#34 Spa Hotel in Dubai
#44 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Dubai The Palm Resort & Spa staff and other travellers.
303 questions
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Leicestershire, United Kingdom
over a year ago
Birmingham, United Kingdom
27 days ago
London, United Kingdom

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Questions? Get answers from Sofitel Dubai The Palm Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view is lovely”
 of 5 bubbles juliegD5303JO, 17 Feb 2017 | Read review
“Dubai view is best”
 of 5 bubbles Chris8601947, 17 Feb 2017 | Read review
“palm view rooms proably the best location”
 of 5 bubbles 74margareto, 17 Feb 2017 | Read review
“If room is being given just above the porch the guest should be informed!!! We looked forward to use the balcony however we were so close to the porch that we felt our conversations could be heard!!!!”
 of 5 bubbles , 14 Feb 2017 | Read review
“Definitively Palm view”
 of 5 bubbles pierfrancescof912, 14 Feb 2017 | Read review
5 of 5