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All reviewspresidential suiteswimming poolpoor english skillsaustralian guymassage at the spablackout curtainsgeneral managergreat facilitiestourist areathe hotel offers freein townbig bathrooman upgradefree bikesan oasislittle thingsgreat pool
We spent four nights at this hotel in early January 2018. We stayed in a suite which was really well appointed, large and comfortable. A couple of things I didn’t like: a window from the bedroom into the bathroom and see through screen-so impractical- and...More
Response from Paul_SanakeoBoutique, General Manager at Sanakeo Boutique & Spa LuangPrabangResponded 1 week ago
thank you for you review of our hotel.
I think you must have x-ray vision eyes to see through the screen between the bathroom and bedroom !!!
I hope that you took advantage of the free town shuttle or free bicycles to travel...More
I had a wonderful stay at the hotel. Experienced the baci ceremony, as well as the takbat almsgiving, all at Sanakeo. Breakfast was meticulously prepared and the pool was a pleasure to dive into. Everything was in working condition and there's an overall sense of...More
Response from Paul_SanakeoBoutique, General Manager at Sanakeo Boutique & Spa LuangPrabangResponded 11 June 2017
Sabaidee Bolomenino. Thank you for your kind review. We are very pleased that we helped to make your stay in Luang Prabang so pleasant. We are very proud of the way our staff have learnt to lift their standards and service ability in such a...More
I will start with the pros of this hotel as I am an optimist, but there were so many problems during our stay that I had to write this review. Out of 85 countries and 20 years of independent traveling, this is my first hotel...More
Response from Paul_SanakeoBoutique, General Manager at Sanakeo Boutique & Spa LuangPrabangResponded 3 weeks ago
Thank you for your review.
I do apologise for the lack of language and communication skills of some of my staff. I'm surprised that you didn't see me during your visit, as I have been there for the past 20 days. Perhaps I was busy...More
We had a wonderful three night stay. The rooms are very clean and trendy, very picturesque. The staff were very helpful and pleasant, especially the GM Paul, who was regularly available making sure guests were happy. They also do the little things right, such as...More
Thank Scott C
Response from Paul_SanakeoBoutique, General Manager at Sanakeo Boutique & Spa LuangPrabangResponded 4 weeks ago
thank you for your very kind review and endorsement of our hotel.
I'm very proud of the way our staff are progressing and the efforts they make to help our wonderful guests. We have embarked on a fairly big 'green' journey where we...More
Wonderful decor and really helpful staff at this very good relatively new hotel. The room was very comfortable, lovely balcony, breakfast selection good, the swimming pool meticulously clean, and their eco credentials are excellent (eg free water in the room but encouragement to fill your...More
Response from Paul_SanakeoBoutique, General Manager at Sanakeo Boutique & Spa LuangPrabangResponded 5 weeks ago
thank you for your review and kind endorsement of our hotel.
I'm sorry about the greeting. I will speak to our front office staff again to provide a name sheet if we organise transport with somebody other than our own staff.