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Maison Souvannaphoum Hotel

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Maison Souvannaphoum Hotel
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747 Reviews from our TripAdvisor Community

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Showing 650: English reviews
Reviewed 13 October 2014 via mobile

We have only been here a day but already we love it. The pool is fabulous, cocktails beautiful and service amazing! We were picked up at the airport by reception staff who talked to us about Luang Prabang! This is a great idea! We had not experienced this before in our stays in Cambodia and Vietnam! The rooms are lovely...

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Helpful?
2Thank Mark D
Haruethai M, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear Mark D, Thank you very much for taking the time to reflect on your recent stay with us. I will of course share your wonderful feedback with our Team here on site and I know they will be delighted with your positive comments on your experience with us. It is wonderful that you felt the warm, genuine service from...

Frankfurt am Main, Germany
Reviewed 8 October 2014

Luang Prabang is a deeply ambivalent place - the charm it has (had) is the reason why droves of tourists swamp the place, thereby destroying not only the authenticity, such as there is, but also all the charm. At times, you think you are in a Western (or Chinese) amusement park. "Tourists are always the others", but I know few...

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Helpful?
1Thank Aethelred
Haruethai M, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear Aethelred, Thank you for choosing our brand for your recent travels and for extending your comments. I am delighted to read that we were able to exceed your expectations and to deliver a memorable holiday. As a collective we all strive for our guests to feel the way you have described in your comment and the importance of leaving...

Melbourne
Reviewed 7 October 2014

This hotel is a real charmer that offers everything within easy distance - a few minutes walk - of the centre of Luang Prabang. My partner and I stayed in the Garden Wing, separate to the main building, and the rooms there are characterized by having balconies and outlooks that take in the garden and, for several rooms, the hotel...

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Helpful?
Thank Geoff B
Haruethai M, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear Geoff B, Thank you for choosing our resort as the destination for your special occasion. I am thrilled to read that you found your room to be comfortable and set in an ideal location. I am glad to learn that you were impressed by the warm, friendly service from our staffs Boonleung and his colleagues. We take pride in...

Paynesville, Victoria, Australia
Reviewed 6 October 2014

We stay here for 7 days. What a beautiful place, the staff were very warm and friendly couldn't do enough for you. The three boys that served our drinks and meals around the pool were just amazing, very polite young men. The staff are not intrusive but are there when you need them. We where very happy with our room,...

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Helpful?
2Thank Tracey K
Haruethai M, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear Tracey K, Thank you for staying with us recently and for sharing your experience. I am glad to learn that you found our pool staffs to be anticipated your needs and provided excellent service; our airport representative to be prompt and warm farewell; Housekeeping service to be fast and of high quality; and our location to be convenient. We...

Vancouver
Reviewed 5 October 2014

A beautiful and charming older hotel with lovely grounds and a very nice pool. Staff were outstanding and were extremely helpful in every way. Office staff speak excellent English and could not have been more helpful. Boonmeuang in particular was a true professional and had a sense of humour. Pool and restaurant staff did not all speak fluent English but...

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Helpful?
Thank bmwm6
Serge_Ditesheim, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear bmwm6, I trust you have had a smooth and uneventful journey back to Canada. Thank you very much for your most encouraging feedback. We are delighted to learn that you had a great time in Luang Prabang. I did share your review with the team and especially Bounmuang from our reception was very happy to have received such kind...

Thonon les bains
Reviewed 28 September 2014 via mobile

It is an old hotel that would need heavy refurbishment in rooms, commons areas and restaurant before pretending to the 5 stars it sells. It is rather a 3 stars to me. The service was very good however, helpful and kind. But for the same price, you can stay in the brand new Luang Say Residence (what we eventually did)....

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Helpful?
1Thank R0biwan
Serge_Ditesheim, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear R0biwan, Thank you for having taken the time to share your opinion here on Tripadvisor. We are always disappointed when guest expectations are not met and I would like to first and foremost apologize for any inconvenience caused. We have taken due note of your impressions and would like to assure you that we spare no effort to maintain...

Sydney, Australia
Reviewed 20 September 2014 via mobile

I would describe this hotel in the same way as I would Luang Prabang; charming......and that in my opinion is quite rare in Asia these days. The hotel is clean, cute and has a lovely pool. The food is a bit average for a hotel of this standard but there are many restaurants within walking distance. We stayed in the...

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Helpful?
1Thank Graciegeorge
Serge_Ditesheim, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear Underwood52, Allow me to take this opportunity to thank you for having selected Maison Souvannaphoum as your hotel of choice for your vacation with your daughter. We are glad to learn that you liked the Champa Room and that you had an overall enjoyable sojourn in Luang Prabang. I have certainly not missed to share your kind feedback on...

Rome, Italy
Reviewed 16 September 2014

A palace converted to hotel, old wing and new wing. Simple but nicely decorated rooms. Comfortable beds, modern for Luang Prabang. Part of a Banyan Tree and Angsana hotel chains. For their standard this one falls a little behind. Nice size of pool, lush green surroundings. Good food. And most importantly very friendly, helpful always smiling staff. Telephone and wifi...

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Helpful?
Thank Suzy552013
Serge_Ditesheim, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear Suzy 552013, I trust you have had safe travels back to Italy. Thank you for having taken the time to share your feedback with us and fellow travelers here on Tripadvisor. It was great to read that the friendliness and helpfulness of our staff made your stay that more enjoyable. Thank you very much for the kind words of...

Hong Kong
Reviewed 10 September 2014

This is a great small hotel with super-friendly staff, even by Luang Prabang standards. Our rooms in the modern wing were very good, with effective airconditioning (cool but not too cold), comfortable beds, modern bathrooms and sizeable balconies. This is virtually the only hotel in town with a pool, a huge plus after a hot day's sightseeing. It's about 5...

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Helpful?
Thank Simon P
Serge_Ditesheim, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear Simon P, It was a great joy to read your review here on tripadvisor. Thank you for sharing the experience you had with Maison Souvannaphoum Hotel. Your comments on our reception staff as well as on the overall quality of service made everyone really proud. I cannot tell you just how happy I am to have such a delightful...

Luang Prabang, Laos
Reviewed 6 September 2014

Most friendly and efficient service. Rooms are clean and roomy and comfortable with all needed facilities. Would recommend this hotel to any travellers. Nice pool, good food and great value. GO FOR IT.

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2Thank Graham and Jenn... B
Serge_Ditesheim, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear Graham and Jenn…B, Thank you ever so much for your kind words of praise. We are delighted to learn that you had a great time in Luang Prabang and that our team as well as our swimming pool and food contributed to a memorable sojourn. We would certainly be delighted to be of service to you again when you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
Maison Souvannaphoum Hotel by Angsana is a boutique luxury hotel in the heart of Luang Prabang, Laos. It's the perfect retreat for the modern traveller seeking style and authenticity. Once the residence of the late Prince Souvanna Phouma, the mansion is an elegant blend of French colonial architecture and Lao motifs with the addition of all the modern comforts. The hotel is an 8-minute walk to the town centre - close the sights, night market, restaurants, bars and river, but away from the bustle and noise. Cool off in the pool, enjoy a drink in the garden, or unwind at the Angsana Spa after a long day of sightseeing. Our attentive staff are always on hand to meet your every need with warm, personalized service. The rooms and grounds are designed to be your home away from home. Maison Souvannaphoum is your private oasis. ... more   less 

Additional Information about Maison Souvannaphoum Hotel

Address: Rue Chao Fa Ngum | Banthatluang, Luang Prabang 0600, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: $163 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Maison Souvannaphoum Hotel 4*
Number of rooms: 25
Reservation Options:
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Also Known As:
Maison Souvannaphoum Luang Prabang
Hotel Maison Souvannaphoum
Hotel Style:
#2 Spa Hotel in Luang Prabang
#4 Luxury Hotel in Luang Prabang
#11 Family Hotel in Luang Prabang
#12 Romantic Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from Maison Souvannaphoum Hotel staff and other travellers.
4 questions
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Portland, Oregon
1 day ago
Wangaratta, Australia

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Questions? Get answers from Maison Souvannaphoum Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“101 was a good room”
 of 5 bubbles Moraleet, 18 Mar 2017 | Read review
“We had a ground floor room which was quite and freed us from the stairs”
 of 5 bubbles jsthouston, 15 Mar 2017 | Read review
“Facing the hotel grounds. First floor.”
 of 5 bubbles helgsyv, 28 Feb 2017 | Read review
“All rooms are good.”
 of 5 bubbles 613berk, 24 Feb 2017 | Read review
“Away from main road”
 of 5 bubbles JC349, 10 Feb 2017 | Read review
5 of 5