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The Luang Say Residence

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510 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Portland, Oregon
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

This was a nice hotel. We had a beautiful grounds and very nice large room, an Explorator Suite. The staff were friendly and did their best to make sure we had a great time. Every morning, we had an excellent cooked to order breakfast. So why not 5 stars? I really wanted to give them 5 stars because they tried.... More 

Helpful?
Thank Michael L
Bern, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

We have spent the last three days of our journey in the beautiful colonial style Luang Say Residence in order to recover before our return to Europe. The staff has done everything to make our stay comfortable. We loved the suite and the beautiful garden with its three rabbits, used the pool every day and enjoyed breakfast in the sunshine.... More 

Helpful?
Thank TripSALZMANN
Francis F, Manager at The Luang Say Residence, responded to this review

Thank you so much TripSALZMANN for choosing Luang Say Residence for your recent stay in Luang Prabang. Thank you also for sharing your experience in TripAdvisor, we are glad to hear that you had a wonderful time here. We are looking forward to welcoming you back in not too distant future. Kind Regards, Francis Fernandes Hotel Manager. More 

Newcastle upon Tyne, United Kingdom
Level Contributor
88 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 1 week ago

We stayed at Luang Say for 7 days out of which it rained more or less solidly for 3 days so our exploring was curtailed. However it was no hardship just to sit on our balcony overlooking the beautifully well kept grounds and soak up the serenity of the place. Our pioneer room was large and comfortable & the equally... More 

Helpful?
Thank Aporo
Francis F, Manager at The Luang Say Residence, responded to this review

Dear Aporo, Thank you for your stay with us. we are happy to read your wonderful comments about your experience at Luang Say Residence. I will share your comments with my team which will encourage and motivate them to strive for more perfection. Thank you again and we look forward to welcoming you in not too distant future. More 

San Francisco, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

We stayed at the Luang Say Residence and were surprised at how beautiful the place was. French Colonial style, large rooms, good service. Given that it is in Laos, a very poor country it was a very pleasant surprise. Staff was gracious and handled all requests well.

Helpful?
1 Thank SSK49
Francis F, Manager at The Luang Say Residence, responded to this review

It was a great pleasure having you stay with us recently, and thank you for taking the time to write this review on TripAdvisor about our beautiful property and staffs. Thank you again and see you soon. Francis Fernandes Hotel Manager More 

Bradenton, Florida
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 weeks ago

After considerable research we settled on the Luang Say Residence for our 4 night stay in Luang Prabang, and we were delighted with our choice. First they did a fabulous job of explaining and organizing our daily excursions which was central to our stay in Luang Prabang. Next, the suite totally exceeded our expectations. We enjoyed the colonial architecture and... More 

Helpful?
Thank Conradsz
Francis F, Manager at The Luang Say Residence, responded to this review

Dear Conradsz, Thank you very much for choosing Luang Say Residence for your recent stay in Luang Prabang, and for sharing these great comments about your experience. We are happy to know that you had a great time and enjoyed our lovely property. We look forward to welcoming you back soon. Regards, Francis Fernandes Hotel Manager. More 

Poole, United Kingdom
Level Contributor
537 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 4 weeks ago

Stayed for two nights in August and had an incredibly relaxed stay. Our room was perfect and we had some good weather to lounge by the pool. One day we took the complimentary bicycles for a spin around the town. The staff were great and provided the highest standard of customer service.

Helpful?
Thank adammawright
Francis F, Manager at The Luang Say Residence, responded to this review

Dear adammawright, Many thanks for sharing your feedback following your recent stay with us at Luang Say Residence. It is always a pleasure to receive positive comments. we are glad to know that you had a relaxing stay with us. Thank you again adammawright for taking the time to post. Regards, Francis fernandes Hotel Manager. More 

Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 October 2016

The hotel is charming, the food delicious and the staff was so hospitable. The room was beautiful, clean, excellent shower and very comfortable bed. The staff couldn't not have been more accommodating. We met the General Manager and the front desk staff. They were caring and interested in insuring our stay was perfect.

Helpful?
Thank janet277_1
Francis F, Manager at The Luang Say Residence, responded to this review

Dear Janet, Thank you for the post, Much appreciated. Thank you also for your kind words about our staffs and our charming property. we are looking forward to your next visit to Luang Prabang soon. Thank you again. Francis Fernandes Hotel Manager. More 

A TripAdvisor Member
Reviewed 3 October 2016 via mobile

We stayed three nights in this beautiful hotel. The rooms were ample and comfortable. The grounds are beautifully landscaped. The pool is absolutely charming and has a section where you can swim laps. Service was very good and not slow as we had been told was the norm in Lao. Try the chocolate mousse and the croissants!

Helpful?
Thank A TripAdvisor Member
Francis F, Manager at The Luang Say Residence, responded to this review

It was a great pleasure having you stay with us recently, and Thank you for taking the time to write this lovely review about our property and service on TripAdvisor. We look forward to welcome you back in not too distant future. Kind Regards. Francis Fernandes Hotel Manager More 

Hartford CT
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 September 2016

If you want to be a couple minutes out of town and have an exceptional hotel, stay at Luang Say Residence. Everyone at the hotel was patient and generous with thei time. We loved Midta in the bar, Sun at Reception and Pierre who seemed to work ALL the time. Our rooms were GIGANTIC and beautifully designed. Breakfasts were delicious.... More 

Helpful?
1 Thank lisawHartfordCT
Francis F, Manager at The Luang Say Residence, responded to this review

Dear lisawHartfordCT, Thanks so much for the post! Much appreciated. And thank you for crediting our staffs, as they really do deserve it. In particular Midta, Sun and Pierre whom you have mentioned in the internet, they will be excited and thrilled to know. Thank you again and hope to see you in Luang Prabang soon. Francis Fernandes Hotel Manager. More 

Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 September 2016 via mobile

Our stay at Luang Say Residence was wonderful. The only caveat - it was sadly too short! The hotel is a delightfully preserved French colonial style building, retaining many (presumably) original features. The setting is idyllic; the gardens are absolutely beautiful with the pool set in a quiet corner. Our room was extremely comfortable with every amenity one could wish... More 

Helpful?
1 Thank 3net
Francis F, Manager at The Luang Say Residence, responded to this review

Dear 3net, Thank you very much for choosing Luang Say Residence for your recent stay in Luang Prabang, and sharing these great comments about your experience. It is always a pleasure to receive positive feedback, i will share your lovely comments with our team and i am sure that this feedback will serve as an encouragement to all of our... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Quaintly located in a lush landscaped garden, this luxurious property provides 5 colonial style buildings that include this fully decorated boutique resort. Other than leisure travelers, this property is also a perfect base for guests on transit since it’s only a short drive away from the airport and downtown. All the 24 suites are fully equipped with a flat screen television, personal mini bar, in-room safe and WiFi internet access. Featuring numerous onsite facilities such as a large swimming pool, dining room, library, foreign exchange service and laundry service. For explorations, guests can walk down the tree lined streets where you will find a wide range of restaurants, cafes, vibrant handicraft markets and the famous, Mekong River. The city also boasts its 32 protected temples and the famous attraction, Haw Kham Royal Palace Museum – which you should not miss. The Luang Say Residence awaits your visit. ... more   less 

Additional Information about The Luang Say Residence

Address: 4 - 5 Ban Phonepheng | Phou Vao Road, Luang Prabang 856, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: $426 - $789 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Luang Say Residence 4.5*
Number of rooms: 24
Reservation Options:
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Also Known As:
The Luang Say Residence Hotel Luang Prabang
Hotel Style:
#1 Luxury Hotel in Luang Prabang
#3 Family Hotel in Luang Prabang
#5 Romantic Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from The Luang Say Residence staff and other travellers.
5 questions
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Questions? Get answers from The Luang Say Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved the rooms in the Main Building. So easy to run down to the pool or the bar!”
 of 5 bubbles lisawHartfordCT, 24 Sep 2016 | Read review
“Upstairs rooms in the bungalows are the best”
 of 5 bubbles joancL7713QQ, 27 Aug 2016 | Read review
“Suites on the first floors offers the best views.”
 of 5 bubbles bart111968, 21 Aug 2016 | Read review
“Loved the room with view on the organic garden”
 of 5 bubbles C2772PXjulier, 17 Aug 2016 | Read review
“I can't imagine a bad room. My room (pioneer suite) was exquisite.”
 of 5 bubbles 14vidhyar, 10 Aug 2016 | Read review
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