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Sofitel Luang Prabang Hotel

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454 Reviews from our TripAdvisor Community

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Showing 354: English reviews
bangkok
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 April 2016

Just got back yesterday from Luang Prabang. This hotel was an absolute delight - really gives you a bang for your buck. Staff are absolutely lovely - so accommodating and service minded. The estate itself is so calming and relaxing - taken great care to preserve the heritage and beauty of the place. So lush too, with beautiful spaces, ponds,... More 

Helpful?
1 Thank asiantripper
ManagerHotel1, General Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear asiantripper, Thank you very much for your stay and sharing the fantastic comments! Your description of the hotel is better than what we can express. We are happy you and family had a great time relaxing and enjoying our 'sanctuary' and town Welcome to return soon, Pablo and Team More 

Taipei, Taiwan
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 April 2016

Me and my boyfriend stayed there for two nights. What can I say? It was amazing. We stayed in the villa with a private swimming pool. The service was great too. Have nothing to complain. Love everything about the hotel. We had a wonderful time there. 我和男友在這個飯店待了兩天。飯店的所有一切都讓我非常滿意。飯店離市區步行只需要10分鐘,沒有在鬧區中所以更加安靜。飯店的設計和裝飾都好美,大型游泳池,我們待的房間是有私人游泳池的,這讓我們完全不用出我們的villa,超級舒適。飯店提供早餐、下午茶、也有SPA和料理可以學習,腳踏車免費提供給房客,沐浴用品使用L'OCCITANE,床鋪相當的舒服(應該是我睡過那麼多飯店最舒服的床,很像躺在雲上)工作人員的服務也很棒。晚餐可以請飯店人員安排免費的車子到他們的姐妹餐廳3 Nagas用餐,清晨也可以請飯店安排付費tuk tuk前往寺廟欣賞和尚化緣。總之,是個100分的飯店絕對不會讓房客失望。

Helpful?
Thank Etty L
ManagerHotel1, Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear Elly L, Very grateful for your fantastic review and comments! Thank you very much, xie xie! Pablo and team More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 April 2016 via mobile

A former governor's home restored to pristine conditions yet keeping the beauty of its era. The villas are spacious and cozy while the pool is a perfect respite in the heat and humidity in LP. Breakfast is consistently well prepared despite a small selection. As the property is a small distance from the main street, they also provide complimentary transfer... More 

Helpful?
1 Thank Felicia G
ManagerHotel1, Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear Felicia G, What an amazing description of your experience at our hotel, we are glad to know Pookie and all the team took great care of you and assisted during the stay. We aim for all guests to have a lovely time exploring Luang Prabang, so we are very happy you enjoyed the excellent service, Looking forward to welcoming... More 

Bangkok, Thailand
Level Contributor
100 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 April 2016

I stayed two nights here with my wife. We had a clean, beautiful, spacious and well-maintained room. Hotel grounds was amazing, including the pool and our private garden. Great restaurant with culinary dishes. The whole hotel staff are friendly, courteous and extra helpful led by its GM, Pablo Barruti. Hotel provides free private shuttle from hotel to town and back.... More 

Helpful?
Thank Manuel I
ManagerHotel1, Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear Manuel, Mambute! Thank you very much for your great comments, was a pleasure to meet you during the stay and glad to know you had a great time. We wish you and your wide return soon for more relaxation by the pool, Have a great week, Pablo and team More 

Singapore
Level Contributor
51 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 7 April 2016

We stayed in this hotel for 4 days with our young child and had a wonderful time. The service is really great at the hotel and I cannot proceed without mentioning the omni-present lady from the front-office, I wish I had written her name down but she is the epitome of good service - I used to see her at... More 

Helpful?
1 Thank Travelbuff-Ind
ManagerHotel1, Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear Travelbuff-Ind, Thank you very much for staying with us and the great comments! We are glad your family and daughter got to enjoy the hotel and facilities, certainly an ideal retreat and have some bonding family time. Thank you very much, Pablo and team More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 April 2016

This was an wonderful experience. The team did an amazing job renovating this ancient Governor's house into a great hotel, succeeding in the difficult task to include a modern luxury feeling into a (UNESCO protected) traditional environment. The service is simply outstanding, breakfast, quick and reliable wifi, and transfer to town are included.

Helpful?
Thank ObiSeb
ManagerHotel1, General Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear ObiSeb, We are very grateful for your review and compliments. Great to know you appreciate the unique feeling of staying in a fully restored historical house. Will share with all the team about the 'outstanding service' you experienced as we work hard to make sure all guests have a relaxing and comfortable stay in Luang Prabang, Looking forward to... More 

Bangkok, Thailand
1 review
Reviewed 6 April 2016

I stayed in for a weekend. I had a great time and would visit it again for the comfortable ambience and great service levels. Let's start with the propeprty first. Beautiful mansions in the heart of Luang Prabang but very peaceful. Villas (Rooms) are spacious with a private garden and an open shower tub in the garden. A big smimming... More 

Helpful?
Thank ashok k
ManagerHotel1, Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear Guest Ashok K, We truly appreciate your kindness and great review. It is a pleasure to know you had a great time and full relaxation at our beautiful hotel. Will share your comments with Pookie, Mao, and all the team, Thank you very much, Pablo More 

Sheffielduk
Level Contributor
224 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed 5 April 2016

The restoration of this hotel and upgrade from accor to Sofitel status is now complete. There have been earlier reports about ongoing works but that is all over. This now is a very nicely appointed top-end hotel. The central garden area is absolutely beautiful and I'm not sure if this isn't the most peaceful hotel where I have ever stayed.... More 

Helpful?
Thank indefatigable
ManagerHotel1, General Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear Indefatigable, Thank you very much for the great comment! We are glad to know you enjoyed the peacefulness and tranquility of our hotel, gardens, and swimming pool. Will share your beautiful comment about the service of all the team with all the hotel, will be greatly thankful. Merci beaucoup, looking forward to welcoming you again soon, Pablo and team More 

Paris, France
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 April 2016

Beautiful and peaceful hotel, newly renovated. Nice rooms and suites with elegant decoration. Wonderful garden and great swimming pool. The hotel is in a quiet location not far from the city center. You can reach the city center by using the free shuttle or simply walk (we did not use the shuttle, the walk from the hotel to the center... More 

Helpful?
1 Thank travelworld1979
ManagerHotel1, Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear Travelworld1979, Merci beaucoup for your generous comment, we are very happy to know you had a great time and enjoyed the service of all the team. The swimming pool is a great addition and ideal to relax and cool down this time of the year, Happy travels and welcome you back soon, Pablo and Team More 

Paris, France
Level Contributor
2 reviews
Reviewed 2 April 2016

Great Hotel in Luang Prabang with only 25 rooms. Very happy with the efficient staff and the good service. We were lucky to have an upgrade to the villa with a private pool. Very confortable room. We got some sweet every day in the evening. Free drinks and cakes at 4PM. Very good breakfast. Hotel is less than 2km from... More 

Helpful?
Thank FrenchTravel_lover
ManagerHotel1, Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear FrenchTravel_lover, Thank you very much for your brilliant review! We are glad to know you had a great time at our hotel, explored the town and enjoy the services. Will share with all the team your great comments and compliments, Looking forward to welcoming you back soon, Pablo and Team More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Once the French Governor's Fort, the "all-suite" Sofitel Luang Prabang now oozes colonial style and splendour fused with contemporary elegance in one of the finest resorts in the region. Situated on a heritage site in the former royal capital of Laos, the hotel is close to the major tourist attractions. Large courtyards, landscaped gardens, a reflecting pool and fireplaces provide a welcome retreat in all seasons. Individually designed suites create sanctuaries of private space and sumptuous comfort, revitalising the soul. Natural LeSpa therapies and gourmet dining at the Governor's Grill capture the essence of Laos, drawing on its culinary and wellness traditions. ... more   less 

Additional Information about Sofitel Luang Prabang Hotel

Address: Ban Mano, Luang Prabang 0600, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: $334 - $808 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Luang Prabang Hotel 5*
Number of rooms: 25
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Luang Prabang
#3 Business Hotel in Luang Prabang
#3 Luxury Hotel in Luang Prabang
#8 Family Hotel in Luang Prabang
#13 Romantic Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Luang Prabang Hotel staff and other travellers.
7 questions
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New Zealand
Charlotte, North Carolina
Florence
over a year ago

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Questions? Get answers from Sofitel Luang Prabang Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am not sure if all 25 rooms are the same, but we loved our private outdoor tub and sitting area!”
 of 5 bubbles Ody-NYC-traveler-123, 22 Nov 2016 | Read review
“We had 21 but I think they are probably all good”
 of 5 bubbles gpdLondon, 17 Nov 2016 | Read review
“Anyone around the garden is great.”
 of 5 bubbles bbhongkong2016, 9 Nov 2016 | Read review
“I believe that all rooms are beautifully fitted out but if you can get an upgrade to a pool suite - you will not be disappointed.”
 of 5 bubbles malcolmm514, 6 Nov 2016 | Read review
“Our room was perfect - garden suite with private outdoor garden”
 of 5 bubbles kerryf413, 2 Nov 2016 | Read review
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