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Souphanouvong Rd Ban Naviengkham, Luang Prabang 06000 Laos
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (56)
Room & Suite (61)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Staff required to regularly wash hands
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Updated 11/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#37 of 124 hotels in Luang Prabang
Location
Cleanliness
Service
Value
Travellers' Choice
A charming French-Lao Colonial style property, Souphattra Hotel is located in the UNESCO World Heritage area with historical charms as the main design criteria. The hotel features 37 rooms fusing timeless luxury with contemporary comfort.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Babysitting
Airport transportation
Spa
24-hour security
Valet parking
Wifi
Coffee shop
Restaurant
Breakfast available
Complimentary welcome drink
Wine / champagne
Poolside bar
Shuttle bus service
Car hire
Foot massage
Full body massage
Massage
Neck massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Dining area
Housekeeping
Private balcony
Room service
Safe
Sofa
Telephone
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese, Thai
Hotel links
Special Rate:Book Directly to get more Benefits
46Reviews0Q+A7Room tips
Traveller rating
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Popular mentions
JohnVTE57 wrote a review Oct 2020
1 contribution
had a wonderful stay, team was always there if a request was needed, clean rooms, great atmosphere and the ambiance when you walk into the lobby impressive. food great, room service prompt and tasty. thanks again Chan and to your team, this wont be my last visit see you all soon.
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Review collected in partnership with this hotel
Date of stay: October 2020Trip type: Travelled on business
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Response from Douangchanh CHANHMA, General Manager at Souphattra Hotel
Responded 9 Feb 2021
Dear JohnVTE57, Sabaidee from Luang Prabang World Heritage Town Thank you very much for your wonderful review of your recent stay at the charming colonial style property Souphattra Hotel We are delighted to know that you had a wonderful time and had an opportunity to experience the tranquility of our hotel. We are glad to hear our amenities & facilities surpassed your expectations. Your comments will be shared with our entire staff to share their appreciation for the recognition of their hard work. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Souphattra Hotel Luang Prabang ! Best Regards, Douangchanh CHANHMA Hotel Manager
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Bouphamany C wrote a review Aug 2020
58 contributions5 helpful votes
+1
Hotel's Favourite
I choose Souphattra Hotel for our family trip after a long lockdown, I had no regrets at all. Everything was so nice, we were warmly welcomed by their super friendly and attentive staffs upon arrival at the airport until the check in. We were very impressed with how beautiful the buildings are, so elegant and pretty. The hotel is not in the city center but but too far at all, you could easily walk to the city without sweat. The room is well designed and equipped with all the things you need. The kids enjoyed swimming pool and of course French fries 🍟, and us enjoyed our cocktail by the pool 🍸🍸 Overall, we glad we picked this beautiful hotel and would highly recommend for your next trip in the heritage Luang Prabang
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Date of stay: July 2020Trip type: Travelled with family
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Response from Douangchanh CHANHMA, Owner at Souphattra Hotel
Responded 23 Aug 2020
Dear Bouphamanyc, Sabaidee from Souphattra Hotel Luang Prabang World Heritage Town Thank you very much for taking the time to share your lovely comments on TripAdvisor Community. We are delighted to read that our team exceed your expectations. Thank you very much for highlighting the beauty building and all the facilities we have. You’re right the location of the hotel is not far from heritage center which it may takes you 10 - 12 minutes walk or only 5 minutes’ drive. Complimentary bicycles and shuttles service are always there to serve you. It was indeed our pleasure having you here as our guests. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Souphattra Hotel Luang Prabang ! Best Regards, Douangchanh CHANHMA Hotel Manager
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michaelrothwell58 wrote a review Oct 2020
3 contributions
Thank you Chan, Noy, and all the staff. You fussed over me like a mother hen and i really appreciated it. Your beak fast was good and it was nice and peaceful. See you soon. Michael ...................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
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Date of stay: October 2020
Rooms
Cleanliness
Service
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Response from Douangchanh CHANHMA, General Manager at Souphattra Hotel
Responded 4 Oct 2020
Dear Michaelrothwell58, Sabaidee from Souphattra Hotel Luang Prabang World Heritage Town Thank you very much for taking the time to share your experience of your recent stay at our charming hotel. We are elated you enjoyed your time at the hotel as well as our staff exceeded your expectations especially Noy she would like to share her gratitude with you for the recognition of his hard work. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Souphattra Hotel Luang Prabang ! Best Regards, Douangchanh CHANHMA Hotel Manager
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fabriceetpaola wrote a review Sep 2020
nice223 contributions132 helpful votes
Amazing staff in this nice new hotel. They even prepared a birthday cake for my wife at breakfast ! Everything is new here and was very well done. The bikes are also nice. The rooms were ok although we had a small issue with drain smells. Some plumbing to fix I guess
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Date of stay: December 2019Trip type: Travelled with family
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Response from Douangchanh CHANHMA, General Manager at Souphattra Hotel
Responded 4 Oct 2020
Dear Fabriceetpaola, Sabaidee from Souphattra Hotel Luang Prabang World Heritage Town Thank you very much for taking the time to share your experience with TripAdvisor Community of your recent stay at our charming property. I am thrilled to read that my team exceeded your expectations and I am glad to know that you were pleased with new product of the hotel as well as the complimentary bicycles. On the other hand, I am disappointed there was an issue with the drain smells. Please accept my sincere apologies for the issue. Your comments have been shared with the appropriate departments so that they may be addressed. I would like to thank you for you candid feedback as it has illuminated areas of improvement. Thank you for choosing Souphattra Hotel Luang Prabang! Best Regards, Douangchanh CHANHMA Hotel Manager
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WhiteDaisy wrote a review Aug 2020
Vientiane, Laos10 contributions
+1
Although it was only a short stay of 2 nights and 3 days but we were impressed of the great services received. The staffs were super polite, friendly and attentive. The rooms were always sparkly cleaned, as the staffs always keep coming to cleab up as soon as we step away which is 3-4 times a day. On top of the great services mentioned, the hotel also provide FREE pick up and drop off to anywhere you want to go whether it is near or far upon request. So we used their service a lot and to be honest we have saved a lot of money. We have also checked that it is the service they also provide to the guests and not because it is low season this time.
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Date of stay: August 2020Trip type: Travelled with friends
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Response from Douangchanh CHANHMA, Owner at Souphattra Hotel
Responded 19 Aug 2020
Dear anitas648, Sabaidee from Luang Prabang World Heritage Town Thank you very much for taking the time to share your wonderful review with the TripAdvisor community. We are ecstatic that you had a wonderful time for your short stay of 2 nights here with us and that our staff made your stay even more memorable and convenience. Thank you so much for highlighting the cleanliness of your room as well as the complimentary shuttle service to heritage center. It’s our indeed accomplishment to be able take care you and our hotel as well as staff surpassed your expectation. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Souphattra Hotel Luang Prabang ! Best Regards, Douangchanh CHANHMA Hotel Manager
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PRICE RANGE
USD 56 - USD 126 (Based on Average Rates for a Standard Room)
LOCATION
LaosLuang Prabang ProvinceLuang Prabang
NUMBER OF ROOMS
37
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Frequently Asked Questions about Souphattra Hotel
Which popular attractions are close to Souphattra Hotel?
Nearby attractions include Pha Tad Ke Botanical Garden (1.2 km), Traditional Arts and Ethnology Centre (1.1 km), and L'etranger Books and Tea (1.2 km).
What are some of the property amenities at Souphattra Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Souphattra Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Souphattra Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Souphattra Hotel?
Yes, free parking, street parking, and valet parking are available to guests.
What are some restaurants close to Souphattra Hotel?
Conveniently located restaurants include Two Little Birds Cafe, La Belle Epoque at The Luang Say Residence, and 525 Cocktails & Tapas.
Are there opportunities to exercise at Souphattra Hotel?
Yes, guests have access to a pool during their stay.
Does Souphattra Hotel have an airport shuttle?
Yes, Souphattra Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Souphattra Hotel have airport transportation?
Yes, Souphattra Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Souphattra Hotel?
The staff speaks multiple languages, including English, Chinese, and Thai.