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Pullman Luang Prabang

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Ban Pong Wanh, Luang Prabang 0600 Laos
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (533)
Room & Suite (66)
Dining (49)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 25/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Luang Prabang
Updated 25/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 124 hotels in Luang Prabang
Location
Cleanliness
Service
Value
Travellers' Choice
Pullman Luang Prabang is a 16-hectare resort overlooking a lush greenery with a backdrop of beautiful mountain views and paddy fields along meandering streams and ponds in the rustic countryside. Featuring 123 guest rooms, suites, and a two-bedroom villa scattered amongst infinity pools, watercourses and tumbling streams. Entry level accommodation starts with a spacious Deluxe Room (42 sqm) and extends to the Two-bedroom Villa – complete with separate living and dining areas, garden and pool – which can host up to 50 guests for a cocktail party or 12-seater private dinner. In keeping with Luang Prabang’s cultural heritage, the low-rise architecture draws heavily on traditional Laotian influences from China’s Yunnan province just nearby the border.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Waterslide
Books, DVDs, music for children
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Massage chair
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, French, Chinese, Thai
284Reviews15Q+A28Room tips
Traveller rating
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Popular mentions
Javier wrote a review Jul 2021
Singapore, Singapore30 contributions7 helpful votes
I had a very nice stay in Pullman hotel. The staff was very friendly and paid lot of attention to detail and to make our stay very enjoyable. The hotel landscape is amazing, and it is very nice specially for an evening bath at the pool with all the paddy fields view. Rooms are comfortable, big and nicely decorated. Very good choice to relax after a long day of trips around the city. Transfers to the city were very smooth and at very good rates; as well as airport transfer. I would come back to this hotel!
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Date of stay: July 2021
Location
Service
Sleep Quality
Room Tip: Higher floors rooms with views to the pools/ paddy fields
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Response from Cattaleya Nueangthong, Guest Services / Front Office at Pullman Luang Prabang
Responded 26 Jul 2021
Dear JavierTravelerSpain, Sabaidee! Thank you for taking the time to share your experience with the TripAdvisor community. We are delighted you enjoyed your stay with us and the serenity that Pullman Luang Prabang offered to you. Your compliments have definitely encouraged our team to improve their skill level to provide the best services to our guests. Moreover, the rice fields are functional and come harvest time, the farmers keep 70% of the yield for themselves and we use the remaining 30% in our restaurant. We look forward to welcoming you on the next trip to Luang Prabang! Best regards, Cattaleya Nueangthong Front Office Manager
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Yaya wrote a review Apr 2021
1 contribution
Great place for relaxing and very kids friendly. Great Service from staff. Although the Music by the pool not suited for pool lounging vibe, could be a better selection. Overall we had a wonderful stay.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Cattaleya Nueangthong, Guest Services / Front Office at Pullman Luang Prabang
Responded 19 Apr 2021
Dear iamsoraya, Sabaidee! Thank you for taking the time to share your experience with the TripAdvisor community. We are delighted to learn that you enjoyed your overall stay with us. Thank you for highlighting our kid friendliness and team. We apologize for the music at the pool, the playlist was changed to reflect the spirit of the Lao New Year during the period you were staying with us. We look forward to welcoming you back to our resort! Warm Regards, Cattaleya NUEANGTHONG Front Office Manager
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Marianna2002 wrote a review Apr 2021
Vientiane, Laos57 contributions54 helpful votes
We stayed at Pullman hotel during Pi Mai break. The rooms are nice, clean, well maintained. Staff is so kind and helpful. They managed holidays overload without mistake. Breakfast was delicious. Swimming pools are surrounded by paddy fields, nice mountain view. Food at the restaurant is simple but nice. Shuttle bus to the town is very convenient. There is a kids club, which is perfect for small children. Hotel is able to organise any trip for you, hire a tuk-tuk or a car. We will be back.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Cattaleya Nueangthong, Guest Services / Front Office at Pullman Luang Prabang
Responded 19 Apr 2021
Dear Marianna2002, Sabaidee! Thank you for taking the time to share your experience with the TripAdvisor community. We are thrilled to hear that you enjoyed your time with us. Thank you for complementing our rooms, team, breakfast and swimming pools. We look forward to welcoming you back to our resort the next time you're in Luang Prabang! Warm Regards, Cattaleya NUEANGTHONG Front Office Manager
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Tamara C wrote a review Apr 2021
Geneva, Switzerland124 contributions102 helpful votes
Stayed here for a week and a bit due to a work training being at their conference facility. Fantastic place to relax. It was a bit strange as there were very few guests, but it was great to feel like I had the place to myself. The spa is amazing!
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Date of stay: March 2021
Value
Service
Sleep Quality
Trip type: Travelled on business
2 Helpful votes
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Response from Cattaleya Nueangthong, Guest Services / Front Office at Pullman Luang Prabang
Responded 17 Apr 2021
Dear Tamara C, Sabaidee! Thank you for taking the time to share your experience with the TripAdvisor community. We are thrilled to hear that you enjoyed your overall stay with us and had the opportunity to get pampered at our Spa. We look forward to welcoming you back to our resort! Warm Regards, Cattaleya Nueangthong Front Office Manager
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Joey Lim wrote a review Apr 2021
19 contributions4 helpful votes
A little blunder before I arrive which was promptly rectified. Beautiful property with well-appointed rooms. The team went well and out of their way to make the stay not just comfortable but delightful. Though I travelled with friends, but this resort is definitely family friendly. Offering not just kids pool but also kids playroom and nanny services on demand. I highly recommend this resort to anyone who wishes to experience the fine and friendly hospitality of Laos.
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Date of stay: April 2021Trip type: Travelled with friends
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Response from Cattaleya Nueangthong, Guest Services / Front Office at Pullman Luang Prabang
Responded 17 Apr 2021
Dear Roaming Meow, Sabaidee! Thank you for taking the time to share your experience with the TripAdvisor community. We are sorry for the blunder that occurred prior to you arrival however, we are delighted to learn that our team were able to promptly rectify the issue. We are very pleased to hear that our team met your expectations and we would like to also thank you for highlighting our family orientated services, did you know that we are one of the only hotels in Luang Prabang to have it's very own 'kids club'? Thank you so much for your generous review and for recommending our resort to your friends and family, We look forward to welcoming you back! Warm Regards, Cattaleya Nueangthong Front Office Manager
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PRICE RANGE
USD 87 - USD 134 (Based on Average Rates for a Standard Room)
LOCATION
LaosLuang Prabang ProvinceLuang Prabang
NUMBER OF ROOMS
123
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Frequently Asked Questions about Pullman Luang Prabang
Which popular attractions are close to Pullman Luang Prabang?
Nearby attractions include Big Brother Mouse (5.1 km), MandaLao Elephant Conservation (4.6 km), and Old Quarter Luang Prabang (4.5 km).
What are some of the property amenities at Pullman Luang Prabang?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Pullman Luang Prabang?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Luang Prabang?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pullman Luang Prabang?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Pullman Luang Prabang?
Conveniently located restaurants include Two Little Birds Cafe, Yuni Yupoun Restaurant, and La Belle Epoque at The Luang Say Residence.
Are there opportunities to exercise at Pullman Luang Prabang?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Pullman Luang Prabang have an airport shuttle?
Yes, Pullman Luang Prabang offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pullman Luang Prabang have airport transportation?
Yes, Pullman Luang Prabang offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Luang Prabang?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Luang Prabang offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.