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Hilton Alexandria Green Plaza

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Hilton Alexandria Green Plaza
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1,041 Reviews from our TripAdvisor Community

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Showing 943: English reviews
cairo, Egypt
Reviewed 13 September 2016

Excellent Hotel specially the speed of cheek in and out very friendly staff food is excellent I love this hotel my kids was enjoying specially in the pool and service is excellent I recommend this hotel for family.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mohamed S
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. Looking forward to welcoming you again at...

Reviewed 11 September 2016 via mobile

It was my first visit to Egypt and I was nervous about the whole tourist thing but as soon as I checked in the staff were so friendly, my room was cleaned everyday, towels changed and not one item was moved out of its place. The view from my room was amazing and the service was 10/10. I felt at...

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Helpful?
Thank Sam A
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. Looking forward to welcoming you again at...

Cairo, Egypt
Reviewed 4 September 2016

It is difficult to express my feeling because every time I arrive hotel found some thing new not only building or decoration but staff way receiving gusts started from concierge and bell service team who did their very best to help gusts, then recitation disc staff (specially Mr. Ahmed Ghoniem) who welcoming gusts with a very warm smiling makes you...

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Helpful?
1Thank yasolebo
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you indeed for your nice comments on Tripadvisor and for your time posting them, we are very happy you have enjoyed your stay with us and we are honored that you have given us the 5* rating. Waiting for you to visit us again, soon we hope. With my kindest regards Aya Helmy Executive Secretary to the General Manager

Alexandria, Egypt
Reviewed 3 September 2016

The Hilton at green plaza, is centrally located in Alexandria, which was nice for all our of logistical needs. The green plaza area is filled with shops, restaurants and various forms of entertainment. The hotel has several restaurants, and the room service was prompt. The internet connectivity was good throughout the day, and dropped off significantly at night. The staff...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Joe B
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you indeed for your nice comments on Tripadvisor and for your time posting them, we are very happy you have enjoyed your stay with us and we are honored that you have given us the 5* rating. Waiting for you to visit us again, soon we hope. With my kindest regards Aya Helmy Executive Secretary to the General Manager

Cairo, Egypt
Reviewed 2 September 2016

Excellent service and I really enjoyed it as usual This hotel is preferred to me Recommend from my side to accommodate and relax The location is perfect Hotel staff also perfect Food wasn't good enough !!!!!!!

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Wahid E
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. Looking forward to welcoming you again at...

Reviewed 1 September 2016 via mobile

It was a Nice accommodation in a very rushed business tripe but the atmosphere was very worm and the staff was very friendly the food and the restaurants were nice food was tasty the front disk specially at the executive disk were very helpful

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Helpful?
1Thank Walid A
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you indeed for your nice comments on Tripadvisor and for your time posting them, we are very happy you have enjoyed your stay with us and we are honored that you have given us the 5* rating. Waiting for you to visit us again, soon we hope. With my kindest regards Aya Helmy Executive Secretary to the General Manager

Egypt
Reviewed 1 September 2016

I have enjoyed my stay at both levels : business & personal stay. The room was excellent , the service is perfect & the breakfast buffet was so oriental with big variety that matches all needs.i would thank each & everyone for the outstanding effort & services.

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Helpful?
1Thank aelaby
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you indeed for your nice comments on Tripadvisor and for your time posting them, we are very happy you have enjoyed your stay with us and we are honored that you have given us the 5* rating. Waiting for you to visit us again, soon we hope. With my kindest regards Aya Helmy Executive Secretary to the General Manager

Reviewed 31 August 2016 via mobile

The mall is so crowded and noisy. You don't feel you are in Alexandria!!! Poor staff. Didn't like it and won't go there again. Room was ok. All what you see is parking lot or shopping mall with numerous people going around. You feel people are sitting with you in your room!!!

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1Thank akoik
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you very much for your comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. We will work on the remarks you mentioned to assure the best service standards that our guests well deserve. We are looking forward to welcoming and serving you...

Cairo, Egypt
Reviewed 28 August 2016 via mobile

my review of this hotel for luxury it is excellent if you in VIP part .. for business and short meeting for fun it is average .. for having good time average food is good .. staff is helpful and friendly .. clean and good rooms for comfortable . wi fi service is awesome . take care it is away...

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Helpful?
1Thank Ahmed M
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you very much for your comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. We will work on the remarks you mentioned to assure the best service standards that our guests well deserve. We are looking forward to welcoming and serving you...

Reviewed 28 August 2016

Excellent location , friendly front office staff , nice restaurant and food is really good, clean and wide room very good reception area but check in is strictly after 12 clock as the hotel is alywes busy

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1Thank ibrahim m
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you indeed for your nice comments on Tripadvisor and for your time posting them, we are very happy you have enjoyed your stay with us and we are honored that you have given us the 5* rating. Waiting for you to visit us again, soon we hope. With my kindest regards Aya Helmy Executive Secretary to the General Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shop until you drop at the Hilton Alexandria Green Plaza hotel in the Green Plaza Mall, with 370 shops, a cinema and a Fun Castle. Do business in the largest conference room in Alexandria or the Executive Lounge, just 10 minutes from the airport. Relax later in the pool, or sample the 6 bars and restaurants Property Highlights- Executive Floor and Lounge - Largest ballroom in the city - Outdoor swimming pool with cabanas. ... more   less 

Additional Information about Hilton Alexandria Green Plaza

Address: 14th of May Bridge Road | Smouha, Alexandria 21599, Egypt
Region: Egypt > Alexandria Governorate > Alexandria
Price Range: $210 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Alexandria Green Plaza 5*
Number of rooms: 314
Reservation Options:
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Also Known As:
Hilton Alexandria Green Plaza Hotel Alexandria
Hilton International Alexandria
Alexandria Hilton
Hotel Style:
#2 Family Hotel in Alexandria
#4 Business Hotel in Alexandria
#5 Luxury Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Alexandria Green Plaza staff and other travellers.
6 questions
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Questions? Get answers from Hilton Alexandria Green Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms to the main road are very loud!”
 of 5 bubbles pg8401, 28 Mar 2017 | Read review
“all rooms are great location , just ask the front desk what you want, quite.., great one, poolside, close to elevator or faraway”
 of 5 bubbles amr2312, 21 Mar 2017 | Read review
“All rooms are good”
 of 5 bubbles MohamedH79, 8 Mar 2017 | Read review
“Corner suites are larger”
 of 5 bubbles 127walida, 5 Mar 2017 | Read review
“Good Hotel to stay in”
 of 5 bubbles amra963, 2 Mar 2017 | Read review
5 of 5