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Hotel Aro Palace

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Bdul Eroilor, nr 27, Brasov 500030 Romania
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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USD 132
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Expedia.comUSD 141
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (562)
Room & Suite (144)
Dining (37)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 09/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 67 hotels in Brasov
Location
Cleanliness
Service
Value

See why so many travellers make Aro Palace Complex their hotel of choice when visiting Brasov. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

Free wifi is offered to guests, and rooms at Aro Palace Complex offer a flat screen TV, air conditioning, and a minibar.

During your stay, take advantage of some of the amenities offered, including room service, a concierge, and shops. Guests of Aro Palace Complex are also welcome to enjoy a pool and free breakfast, located on site. For travellers arriving by car, parking is available.

For those interested in checking out popular landmarks while visiting Brasov, Aro Palace Complex is located a short distance from Catedrala Ortodoxa Adormirea Maicii Domnului (0.2 mi) and Turnul Alb (0.3 mi).

If you’re looking for a pub, consider a visit to Bistro AhA, Tipografia, or Deane's Irish Pub And Grill, which are all conveniently located a short distance from Aro Palace Complex.

There is no shortage of things to do in the area: explore popular art museums such as Muzeul de Artă.

We’re sure you’ll enjoy your stay at Aro Palace Complex as you experience all of the things Brasov has to offer.

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Interconnected rooms available
Private balcony
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, French, Spanish, German and 3 more
623Reviews8Q+A82Room tips
Traveller rating
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Popular mentions
Mitha wrote a review Dec 2021
1 contribution
When we arrived at the hotel entrance with our luggage, the concierge was just standing inside and staring at us without offering to help with our baggages. We managed to drag our luggages up the stairs and into the hotel and then proceeded to wait at the lobby for check in for more than 2 hours . We arrived 1.45pm from Bucharest. The reception told us the check in wasn’t until 3pm which is ok for us but they wouldn’t even check our documents etc and prepare for when the room is ready. At 3pm when we went to the line for check in they have asked us to wait another 15-30 mins as they said the room is not ready. Plus even though we booked 2 rooms for our family they have said they will now give us the rooms in 2 different floors. The lady at the counter was rude and not easy to work with. She wasn’t even able to cross check our names effectively against our passports and vaccination certificate. The check in process wasn’t smooth and it took a long time. We were ticked off about having to wait and expressed our displeasure. We were then given our room keys and as we were dragging our baggage the concierge was once again just standing in the corner looking away. We went to him to request his trolley and help upon which he brought our bags to the room. There are small things you expect when charged 5 star prices and this hotel definitely does not provide that. If you have a choice I highly recommend you book another. The rooms are not equipped with kettles for tea and they have provided plastic cups instead of mugs (again it’s the little things like this that make for a uncomfortable experience in addition plastic is bad for the environment compared to reusable proper mugs). (I want to add that each plastic mug and cup provided in the room is also covered in individual plastic covers. This kind of waste to the environment is completely unnecessary! )
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Date of stay: December 2021Trip type: Travelled with family
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mrstraveller1 wrote a review Oct 2021
York, United Kingdom1651 contributions1020 helpful votes
I was recommended to Aro Palace by friends & it was a good choice in many ways. The reception team were very helpful & efficient, indeed, staff were polite & accommodating throughout. I really enjoyed my room, the views were magnificent, having a large window overlooking the city. It was very spacious with a huge bed & quality linens, raised sitting area, & international TV stations. Decor & furnishings were in good order, styling typical of a large, classic hotel. Communal parts are dated, the vast lobby & ground floor restaurant/bar devoid of ambience, it wasn’t a space I wanted to spend time in, so only went for breakfast, which was a bog standard hot & cold buffet. The fine dining top floor restaurant ‘Belvedere’ was closed during my stay & by the looks of it, had been so for some time, the entire area around it on the 8th floor looked neglected. I want to end on a high here though as I really enjoyed my stay, mainly due to the terrific room I had (7th floor); the vistas over Brasov made it so worthwhile.
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Date of stay: October 2021
Rooms
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YorkshireAviator wrote a review Sept 2021
Yorkshire202 contributions146 helpful votes
Like all very large hotels,rooms on the upper floors here become hot at night. Open windows,though having a very fine view,admit a lot of traffic noise.The airconditioning control unit was in a poor state,and the system did not work.There was no fan. Apart from this major problem,the room was excellent.The bed was firm,and there were enough pillows! The elevated seating area allowed enjoyment of the view through the open “ balcony” door.There was proper furniture,and a coffee machine.As expecter,the minibar prices were more than twice the usual rates in Romania. The bathroom was perfect.There was a bath! The basin had a working plug! The hair dryer worked ( is this really Romania?). The buffet breakfast layout was partly duplicated to allow for the large number of rooms,and the arrangements worked well.I did not use the main restaurant. The hotel is well located near to the historic centre,and would be an excellent place to stay if it had air conditioning.
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Date of stay: September 2021
Location
Service
Sleep Quality
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beradrian wrote a review Sept 2021
Brasov, Romania224 contributions162 helpful votes
Very poor service. I come for three days now and there's no parking place so I had to leave. And the guy from the parking said that I could have walked instead of taking the car. Just choose ANY other swimming pool.
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Date of stay: September 2021Trip type: Travelled solo
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Paul_balac wrote a review Aug 2021
London, United Kingdom18 contributions5 helpful votes
This hotel could easily be one of the best places to stay at in Brasov for the following reasons: -Great location (in the immediate vicinity of Brasov’s old town centre) -Good quality, modern fixtures. -Decent breakfast selection. -Modern and suitable toilets and bathrooms; good selection of toiletries. -Rooms are up to a good standard. -Swimming pool is nice and modern. In my humble opinion, current staff, possibly management, need further training and some genuine improvements should be made. I have to mention the following: -Reception furniture tatty and dated. -Dirty/stained carpets in communal areas and room. -Spa lockers rather difficult to open, only on one occasion we've had a locker that could be easily opened by the electronic key. Spa staff just abruptly told my wife to pick a different locker next time even though lockers were randomly assigned by them. -No access to car park for drop off. We had to carry our luggage over the communal green patch and across the car park, no assistance whatsoever was provided with the luggage even though an usher was present (he must've thought his only role was to open and close the luggage room adjacent to reception). -waited five days to have the room cleaned (we left the door sign visible on several occasions to no avail). Because of this reason we had to go around looking for someone from the cleaning department repeatedly in order to obtain basic supplies (towels, coffee and toilet paper). -balconies are about 500mm wide and the handrail is very low. -took longer than 1 hour to be given a room; after a 9 hour journey, the 15:00 timeframe for check in as listed by Booking.com is viewed as irrelevant. We were not the only ones in this situation. -the terrace area was turned into a construction site whilst we were there. There was no clear demarcation or segregation between these works and patrons; kids could easily venture in these areas. -Milk is not supplied as basics, we were just bluntly told from reception to go down in the morning and pick it up from the restaurant. Overall, the impression I was given, this establishment is orientated more towards the weekend holidaymakers. Anything beyond that is not really good value for money.
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Date of stay: August 2021Trip type: Travelled with family
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PRICE RANGE
USD 113 - USD 544 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aro palace hotel brasov, aro palace brasov
LOCATION
RomaniaTransylvaniaCentral RomaniaBrasov CountyBrasov
NUMBER OF ROOMS
195
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Frequently Asked Questions about Hotel Aro Palace
Which popular attractions are close to Hotel Aro Palace?
Nearby attractions include Brasov Historical Center (0.4 km), Piața Sfatului (0.4 km), and Turnul Alb (0.5 km).
What are some of the property amenities at Hotel Aro Palace?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Aro Palace?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Aro Palace?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Aro Palace?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Hotel Aro Palace?
Conveniently located restaurants include Home Cocktail Bar, Ograda, and La Ceaun - Piata Sfatului.
Are there opportunities to exercise at Hotel Aro Palace?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Hotel Aro Palace have airport transportation?
Yes, Hotel Aro Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Aro Palace located near the city centre?
Yes, it is 0.4 km away from the centre of Brasov.
Are any cleaning services offered at Hotel Aro Palace?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Aro Palace?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.