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Hotel Excelsior Dubrovnik

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Hotel Excelsior Dubrovnik
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1,468 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Excelsior Dubrovnik
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Showing 1,105: English reviews
Hong Kong, China
Reviewed 17 August 2014

Brilliant location - short easy walk to Old Town but the best thing about this hotel is the amazing views of the Old Town/Lokrum/Sea! The hotel itself is very nice too - I was lucky enough to have free upgrade to a corner suite so enjoyed more space/luxury - the furnishings are simple/stylish - bathroom was really nice - the...

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2Thank OzBoy74
Cornwall
Reviewed 15 August 2014

My husband and I arrived after a long journey to be met by reception staff who were nothing short of rude, they spent some time discussing our room ignoring us completely then without explanation of their concern passed us a key. Luggage was to be stored until our room was ready but was left in reception. Room was small but...

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4Thank Daisy5257
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review

Dear Daisy5257 I would like to thank you for staying at our Hotel during your recent visit to Dubrovnik and also for your valued feedback. It is an excellent tool for our hotel team to learn more about our Guests' experiences and ensure we continually seek to create the highest standards of service in all aspects of our guests' stay.I...

Manama, Al Manamah, Bahrain
Reviewed 14 August 2014

Location is the best, 5-10 minute walk to the wall! Staff most of them were very nice and helpful, just a few were a little stuck up. Our room was a good size, the bathroom was big, but our view was horrible it was covered by a huge wall we felt trapped and never wanted to be in the room,...

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4Thank Majed A
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review

Dear Majed A I would like to thank you for staying at our Hotel during your recent visit to Dubrovnik and also for your valued feedback. I am saddened to read that your overall experience in relation to the hotel rooms amenities did not meet your expectations. On the other hand I'm very proud that you find our staff nice...

Brisbane, Australia
Reviewed 13 August 2014 via mobile

Amazing location minutes from the city centre. Staff were very helpful. Room had an amazing view and was always clean and fresh! Breakfast was great, private beach was stunning, restaurants were fantastic ( the new Thai restaurant is amazing!) . The best pool, spa, sauna facilities in Europe! An overall amazing hotel!

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1Thank Carlos C
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review

Dear Carlos C I would like to thank you for taking time to write a positive review of the hotel Excelsior. It is a great pleasure to read that you found our staff helpful, which, along with the comfortable facilities you enjoyed, contributed to the pleasantness of your stay. We are also delighted to hear you enjoyed our breakfast buffet...

Minneapolis, Minnesota, USA
Reviewed 12 August 2014

Prime location to Old Town, it's a short 10 minute walk. The hotel itself has all the amenities you want for a relaxing hotel. It has a private beach on the water, indoor pool and spa, hair salon, 2 restaurants and a service staff that aims to please. My wife and I had a romantic candlelight dinner at the restaurant...

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Thank Alan Z
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review

Dear Alan Z I would like to thank you for taking time to write a positive review of the hotel Excelsior. I'm glad that you have enjoyed our facilites and that you had a pleasant stay. Thank you once again for staying with us, and we hope to be your hosts again in the future. Kind regards Matea Brnin General...

Calgary, Canada
Reviewed 11 August 2014

The only great thing about this hotel is it's location, a short walk to the city. Definitely not a 5 star hotel. Service, room, amenities, spa, very very average. Breakfast I would say below average, poor service and very poor selection of food. Service at the beach is close to non existent. I would only recommend this hotel for the...

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3Thank Jenny236
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review

Dear Jenny236 I would like to thank you for staying at our Hotel during your recent visit to Dubrovnik and also for your valued feedback. I am saddened to read that your overall experience in relation to the hotel did not meet your expectations. Not wanting to diminish your experience or your comments in any way I would like to...

Reviewed 9 August 2014 via mobile

We stayed in The Excelsior for 4 days at beginning of August. All in all it was a very good experience. The hotel staff were nice,the food was of a general good standard.. I'd really recommend the Thai restaurant. The bedroom was nice,a bit small but as we didn't spend much time there so it wasn't a factor. The views...

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2Thank seanog70
New York
Reviewed 9 August 2014

Was placed in the basement. Yes, could see feet walk by our room. Asked for a different room when checked in. Understood that nothing was available at time of check in but was told to pack our bags and they would try to move us the next day. Well...that didn't happen. Was laughed at when we tried to get an...

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9Thank Skidaddy1
Midlands
Reviewed 9 August 2014

Had a week at the Excelsior in July. Have stayed at many 5 star hotels over the years but this was exceptional. Location is excellent, just outside the old town. Had a sea view suite with balcony with great views of the town. Spa is superb. By far the biggest plus though are the staff. Friendly, efficient and charming whether...

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1Thank Maddy1367
Washington DC, District of Columbia
Reviewed 7 August 2014

This hotel is in a spectacular location -5 minutes walking distance of the old town. The views are amazing. The rooms are average. The hotel is clean, but shows a little wear and tear. However, for such a pricey hotel, we found the service to be poor, especially at the Thai restaurant and Abakus Bar. The wait staff were rude...

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1Thank Bill A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Spa
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Thai Table
Thai Table
Cuisines: Asian, Thai
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Since opening in 1913, the Excelsior has become an iconic landmark among the five-star hotels in Dubrovnik. This time-honoured building – a blend of old and new – is uniquely located on a cliffside, with magnificent views from every floor, over to the island of Lokrum in one direction and the Old Town in another. Recognised as one of the finest hotels in the Mediterranean by the UK’s Sunday Times newspaper, it is only when you visit that you can fully appreciate the spectacular setting: the tranquil gardens in which to stroll; four fine-dining restaurants, all offering panoramic views of the Adriatic Sea; a private beach, back-dropped by the UNESCO-protected Old Town. Among the luxury hotels in Dubrovnik, the Hotel Excelsior is the benchmark to which others aspire. ... more   less 

Additional Information about Hotel Excelsior Dubrovnik

Address: Frana Supila 12, Dubrovnik 20000, Croatia
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Price Range: $411 - $608 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Excelsior Dubrovnik 5*
Number of rooms: 158
Reservation Options:
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Also Known As:
Hotel Excelsior And Spa
Excelsior Hotel Dubrovnik
Hotel Style:
#6 Business Hotel in Dubrovnik
#9 Family Hotel in Dubrovnik
#13 Romantic Hotel in Dubrovnik
#13 On the Beach Hotel in Dubrovnik
#14 Spa Hotel in Dubrovnik
#15 Luxury Hotel in Dubrovnik
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Excelsior Dubrovnik staff and other travellers.
22 questions
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Questions? Get answers from Hotel Excelsior Dubrovnik staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like staying in Villa Odak, rooms have balcony. I stayed in 2 bedroom summer 2016, very spacious.”
  • Took this photo from my room at sunrise
 of 5 bubbles inge160, 7 Nov 2016 | Read review
“All rooms have similar views”
 of 5 bubbles PaulaB905, 5 Nov 2016 | Read review
“A sea view is worth it. There are many rooms facing the road.”
 of 5 bubbles robinm701, 1 Nov 2016 | Read review
“Deluxe sea view room spacious with amazing view, the ground floor has a side exit giving a useful short cut to the gate for the Old Town.”
 of 5 bubbles alvarc2016, 30 Oct 2016 | Read review
“Sea view rooms are very rewarding.”
 of 5 bubbles SMKM2015, 27 Oct 2016 | Read review
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