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Hotel & Spa NEMO with dolphins

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Sumskaya St., 35 Shevchenko Garden, Kharkiv 61022 Ukraine
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (146)
Room & Suite (93)
Dining (57)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 25/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 25/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 56 hotels in Kharkiv
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel & Spa NEMO with dolphins is located on the territory of Kharkov Cultural and Recreational Complex NEMO in Shevchenko Park! NEMO Hotel Kharkov has more than 40 stylish and comfortable rooms of 4 categories: 8 Standards 24 Superior Double Rooms 3 Junior Suites 5 Suites Hotel offers modern stylish rooms equipped according to the latest requirements of the international hotel standards. For our guests there is a spa area,modern fitness club with a gym,a cardio zone,a group practice room,and an indoor swimming pool with sea water. For our young guests there is a children's playroom Kids Club. Our attic restaurant offers great variety of dishes as well as terrace with salt-water pool,Jacuzzi,chaise-lounges for relaxing and sunbathing during the summertime. All guests have great opportunity to visit our bright dolphin show with sea lions,dolphins and white whales also we we provide the opportunity of diving,swimming and socializing with amazing dolphins with 20% discount!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Game room
Kids stay free
Secured parking
Wifi
Hot bath
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Saltwater pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Rooftop bar
Hiking
Aerobics
Aerobics offsite
Entertainment staff
Evening entertainment
Water park offsite
Babysitting
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Massage
Neck massage
Open-air bath
Solarium
Steam room
Rooftop terrace
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Mosquito net
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Air purifier
Bathrobes
Additional bathroom
Desk
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, French, Russian, Georgian and 2 more
116Reviews4Q+A11Room tips
Traveller rating
  • 79
  • 15
  • 9
  • 4
  • 9
Time of year
Traveller type
Language
Selected filters
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  • English
Popular mentions
sdubock wrote a review Dec 2021
Froggatt, United Kingdom4 contributions2 helpful votes
A 5* wannabe, but they don't know 5* quality or service. Standing over someone (using face mask) whilst they eat wanting money!!! When stated you'd like desert, your told to order, whilst still chewing the main course and 1/2 plate unfinished. When questioned 'what is ....' a blank look and they ask guest at next table to come over!!
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Date of stay: December 2021
Value
Service
Sleep Quality
Trip type: Travelled on business
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Rex L wrote a review Sept 2021
9 contributions3 helpful votes
Hotel Nemo in Kharkiv is my favorite place to stay when I visit this city. The hotel location is ideal and I don’t need to find a Gym or SPA when I stay there. In addition, the restaurant and entertainment is excellent. I must make mention that the customer service by the staff is hay naked this place the best place to stay in Kharkiv.
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Date of stay: August 2021Trip type: Travelled solo
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Response from Team NEMO, Обслуживание гостей/стойка регистрации at Hotel & Spa NEMO with dolphins
Responded 13 Sept 2021
Dear Rex! Thank you for choosing Hotel & SPA NEMO. Thank you for taking the time to share your experience with us. We are glad to know that you enjoyed your stay and the professional work of our team made your stay comfortable. We look forward to welcoming you back to Hotel & SPA NEMO at any time. Best regards, NEMO team.
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Globaltraveller68 wrote a review July 2021
1 contribution
From the moment we walked in to the lobby i was greeted by Victoria, who answered every one of my questions in perfect English and helped me throughout my stay. She always smiled (under her mask). The service at the restaurant and pool was excellent. The staff was gracious, helpful and again, spoke English! The dolphin/whale show was simply amazing. The best I have ever seen. Better than Sea World, USA! Our suite was perfect and very clean. Tremendous balcony. I checked out the least expensive rooms and they were amazing value. A room for every budget! Finally, I was thrilled that breakfast was included. Great selection and everything was fresh. We also ate lunch twice and dinner once and were truly pleased with everything we chose. I look forward to coming back in the near future. Great city, friendly people and a wonderful place to stay...at NEMO!
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
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Steve419 wrote a review Aug 2020
Lima, Ohio2 contributions
I chose this hotel mainly for the gym because I wanted a place to work out while on vacation. The gym did not disappoint! Everything I needed and space to workout. Additionally, this hotel is located in a beautiful park and would be great with a special someone (although I was solo;)) the housekeeping here was outstanding. Very clean! Great massage! The front desk was helpful and I always felt like we could communicate despite the language differences. Ive read some reviews from westerners that said the staff wasnt friendly but I think its just the cultural differences of smiling compared to the west. I have no complaints. The breakfast was great! The hotel bar/restraunt with the skyline view was very enjoyable. I have to say the staff at the restraunt was amazing to me. They are hard working, friendly, and brought me plenty of ice for my drinks ;) (Thank you Boris, Anastasia, Marina and others). Thank you for making this trip memorable! I hope to return to Kharkiv soon and if I do, I would recommend others to stay at Nemo especially if you have kids. The only downside I personally found is laundry. Im not sure what the norm is in Ukraine for hotels offering washing machines and dryers but compared to the west, I did miss that luxury. Sending clothes out to be cleaned is expensive. so handwashing it is. Thank you for a great time and I hope to see you soon!
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Date of stay: August 2020
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PolinkaDiam wrote a review Jan 2020
Al Jazirat Al Hamra, United Arab Emirates42 contributions53 helpful votes
Stayed in Nemo hotel only one night. Impressed that they have dolphins and basically you can monitor them and see them at any time during the day. Rooms are ok but balcony very small and bed very low, can’t say very comfortable. Bathroom has interesting system as well, not very big inside. This hotel might be very interesting to stay in the summer period.
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Date of stay: September 2019Trip type: Travelled on business
3 Helpful votes
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PRICE RANGE
USD 83 - USD 115 (Based on Average Rates for a Standard Room)
LOCATION
UkraineKharkiv OblastKharkiv
NUMBER OF ROOMS
40
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Frequently Asked Questions about Hotel & Spa NEMO with dolphins
Which popular attractions are close to Hotel & Spa NEMO with dolphins?
Nearby attractions include Kharkov Dolphinarium (0.5 km), YermilovCentre of Modern Art (0.5 km), and The Kharkov National Academic Opera and Ballet Theatre (0.5 km).
What are some of the property amenities at Hotel & Spa NEMO with dolphins?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Hotel & Spa NEMO with dolphins?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel & Spa NEMO with dolphins?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel & Spa NEMO with dolphins?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Hotel & Spa NEMO with dolphins?
Conveniently located restaurants include Chateau, School Pub, and Dali & Gala Tapas Bar.
Are there opportunities to exercise at Hotel & Spa NEMO with dolphins?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hotel & Spa NEMO with dolphins have an airport shuttle?
Yes, Hotel & Spa NEMO with dolphins offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel & Spa NEMO with dolphins have airport transportation?
Yes, Hotel & Spa NEMO with dolphins offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel & Spa NEMO with dolphins?
Yes, dry cleaning and laundry service are offered to guests.