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VIVA Hotel

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Gagarina Ave. 10/2, Kharkiv 61010 Ukraine
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About

#9 of 56 hotels in Kharkiv
Location
Cleanliness
Service
Value
The 4* Viva Hotel is located in the very heart of Kharkov. The guests are welcome to this new comfortable hotel - an ideal place for business and leisure travellers. The hotel is located in the historical, administrative, business and financial centre of the city, only 5 minutes drive from the Central Bus Station and 15 minutes drive from the Airport and Train Station. The hotel offers modern and comfortable rooms of the following categories: standard rooms, standard improved rooms and luxe. Each room is supplied with all the modern conveniences:• Flatscreen TV;• Cable satellite television;• Local calls and Long distance access;• Free Wireless Internet;• Safe deposit box;• Individual Heating;• Air Conditioning;• Minibar (at extra charge).ATTENTION: Check in 12.00, check out 13.00
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Meeting rooms
Wifi
Restaurant
Breakfast available
Breakfast buffet
Car hire
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
Russian
99Reviews3Q+A11Room tips
Traveller rating
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  • 4
  • 8
  • 3
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Kenneth Kallusky wrote a review Aug 2020
Odessa, Ukraine112 contributions83 helpful votes
I've stayed her many times before and gave favorable reviews. I wish I could do it again but they have ruined this hotel ! I always get the best most expensive room and I can tell you it is filthy ! FOOOOOO !! The " throw rug " carpeting throughout the room has never been takin out and it is filthy nasty. The took away the free water but the glasses are still in the room. The coffee in the room, gone ! They did not even clean this room one day I was here. They say that the free buffet breakfast is gone because of Covid-19, but you can order one item. Although there are cakes and bread yogurt still out they took away the toaster ! The simple truth is business is down and there cutting expenses in every way possible. Even the "bar girl" does not use her mask nor does she wear gloves and she serves the food and prepares it. Wow ! And the cakes and pastry are covered so EVERYONE spreads Covid who touches the lids ! The grounds outside are filthy and littered with cig butts etc..Total opposite of what they should be doing ! Yes they saved 5 dollars cutting expenses just on me but I am checking out as soon as I secure another hotel room. So they will lose three nights tariff from me now, plus I will never return..
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Date of stay: August 2020
Rooms
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Room Tip: Dont choose one
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Response from manager manager, Генеральный директор at VIVA Hotel
Responded 25 Sept 2020
Thank you for your feedback! We are sorry that this situation happened to you as stayed a lot in our hotel! We din't have free water and don't have now. Free water was just specially for you. Since you stayed last before the coronavirus only some staff changed and with water it was a mistake, because new administators didn't know that fact. Our staff wears masks as it is needed. Bar girl doesn't cook any dishes, she only serves it to you and wash the plates. We often use sanitizers. We will work with all your comments and will try to improve our service. Sorry for that again. Hope to see you again and check that we are improved! :)
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Zbigniew M wrote a review Feb 2020
Wisla, Poland106 contributions16 helpful votes
It was nice stay. We stayed for 3 nights. service was good. Not very open to talk but nice. Our room was very big, clean and comfortable. Did not have a chance to eat in the hotel . Food looked OK. You could find something for yourself for breakky.
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Date of stay: January 2020
Value
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Trip type: Travelled on business
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Bozena S wrote a review Oct 2019
2 contributions
Great location near station and about 10 minutes to the city center. Very nice & polite staff, speaks Russian and English. Good and rich breakfast. The rooms are big enough, clean. It is normal 3 star hotel.
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Date of stay: October 2019
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Kenneth Kallusky wrote a review Sept 2019
Odessa, Ukraine112 contributions83 helpful votes
Guys and girls stay here.. Obviously not Ukrainian owned so plus one ! Very pleasant staff who have actually been trained ! Food for my western standards about 2 star ( proper ingrediants not available in Ukraine, or to expensive )but 4 star for Ukrainian standards. I rented the suite so it was about 3 star again western standards. Bedding was sub par because matresses and the high thread count sheets cost to much, and the feather pillows the same.The Service surprisingly very good. But I gave them an extra star because of the prices. All around very fair for what you get..So thank you !
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Date of stay: September 2019
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Sonya1204 wrote a review Apr 2019
Fort Lauderdale, Florida3 contributions
Sorry I can’t give better rating since this hotel is not a 4star .Stayed there for 1night in Delux room for 2050grn(68euros),that is facing a building and very noise so the windows has to be closed. Smell of cigarettes in the bathroom,very old towels with stains ,no face towel ,very old uncomfortable pillows and no complimentary water .The only bonus was that you have a free sleepers in the room .I would suggest the admins do not spend money on the sleepers and provide a clean towels,,1small bottle of water and better options for breakfast.No need chicken and rice and cold pancakes More healthy options as oats ,cornflakes and different eggs and yogurts will be much appreciated. Thank you for understanding
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Date of stay: April 2019Trip type: Travelled on business
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PRICE RANGE
USD 32 - USD 66 (Based on Average Rates for a Standard Room)
LOCATION
UkraineKharkiv OblastKharkiv
NUMBER OF ROOMS
31
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Frequently Asked Questions about VIVA Hotel
Which popular attractions are close to VIVA Hotel?
Nearby attractions include City Golf (0.2 km), Karting-Club Pioner (0.04 km), and Drum Space (0.04 km).
What are some of the property amenities at VIVA Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at VIVA Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at VIVA Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at VIVA Hotel?
Yes, free parking is available to guests.
What are some restaurants close to VIVA Hotel?
Conveniently located restaurants include Beerlin, AN-2 Restaurant, and Koritsa.
Does VIVA Hotel have airport transportation?
Yes, VIVA Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at VIVA Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at VIVA Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does VIVA Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.