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Palacio de Dona Leonor

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161 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Canada
Reviewed 3 April 2014

We were very happy with our stay at Palacio de Dona Leonor. The location couldn't be more perfect, as it's literally a few steps from the main square and the cathedral. The courtyard in the centre of this hotel is lovely and green, with a few tables off to one side for dinner and breakfast. Meals were delicious, by the...

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Helpful?
1Thank bakery
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review

Dear Guest: We really appreciate your comments about our Hotel, we are proud that you choose stay with us during your visit to Antigua, Guatemala. Please feel free to contact us again, in your next trip to Guatemala. Regards.

Reviewed 18 February 2014 via mobile

After our 45 minute ride from the Guatemala City airport we arrived at Dona Leonard and were amazed at the beautiful garden and terrace area. The staff were extremely nice and helpful with everything from our bags to providing a charger for a phone that we had left back at home. The breakfast was fresh and delicious. I recommend the...

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2Thank Plbflyatlantic
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review

Dear Guest, thank you very much for your comments, we were glad that you stay with us in your recent visit to Antigua. We hope to see you soon.

Cleveland, Ohio
Reviewed 14 February 2014

This is a beautiful hotel less than one block from the main square in Antigua which makes the location perfect. The property itself is a magnificently restored hacienda with a beautiful courtyard and luxurious individually designed and named rooms. The public areas are fabulous and enjoyable to look at and experience. We stayed here with a 20% discount since we...

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Thank RickyD23
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review

Dear Guest, thank you very much for your comments, we are trying to solve your problem with the extra charge made to your credit card, but its so difficult when the credit cards do not issued in Guatemala. However we will be following trough with our bank. Regards.

Delavan Wisconsin
Reviewed 18 December 2013

At the end of a two week trip to visit Mayan sites in Mexico and Guatemala, we traveled to the beautiful colonial city of Antigua and splurged on this old gem well located near the heart of the city. We stepped in through the doors and found ourselves in a beautiful courtyard full of flowers and a great fountain. The...

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Thank marjude
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review

Dear Guest, for us it was a pleasure serving you and we are happy to make your stay comfortable and satisfying.   will be pleased to have you as our distinguished guest next time. Regards.

San Diego, California
Reviewed 10 December 2013

Several time we stayed at Palacio de Doña Leonor and every one of them the staff meet our expectations. The property is beautiful with a very convenient location. The manager took great care that all service was delivered efficiently. And we really enjoyed the dinner as well, delicious food and prompt service. We strongly recommend you to try it.

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Helpful?
Thank DriveAdventure
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review

Dear Guest, thank you very much for your comments, because this is our best recomendations for all travelers that are looking for a very nice place to stay. For Palacio de Doña Leonor, will be a pleasure to serve you in a near future. Regards.

Guatemala City, Guatemala
Reviewed 3 December 2013

Beautiful hotel and 5 star dining in a very classy restauarnt. We loved the pasta and steaks. Very unique and pleasant presentation and the taste was out of this world. Service in the hotel and restaurant ws impeccable. Prices are high but for one of the nicest hotels and restauarnts, worth evry cintavo. Located close to Park Central and the...

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Thank Jorge P
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review

Dear Guest, we really appreciate your comments, and will be a pleasure to see you again. Sincerely yours.

Arlington, Virginia
Reviewed 26 November 2013

We decided to rent a car and drive to Antigua, right from the airport. Although we had a few hotels in mind (we did some research before arriving in Guate), we hadn’t made reservations. By the time we arrived in Antigua, it was getting dark and we wanted to find a hotel ASAP. We were told that this hotel was...

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Thank Claudia E
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review

Dear Guest, thank you very much for your comments, we are very pleased to do your stay comfortable and pleasant, we will be glad to have you in our hotel like our guest the next year. Regards. Palacio de Doña Leonor´s Staff and Deysi.

Guatemala City, Guatemala
Reviewed 12 November 2013

Beautiful little boutique hotel right beside park central. The rooms are nicely decorated and are clean. The little restaurant serves some very good food. Pricey but worth every penny. The fish we had for dinner was fresh and prepared beautifully. The presentation was great too. Service was very attentive.

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Thank Victor P
san diego
Reviewed 7 November 2013

We spend two nights in Palacio de Doña Leonor and where amassed not only by the beauty of this hotel but of the helpfulness of their staff. The manager took care that all service was delivered perfectly to every detail. And we really enjoyed the dinner as well, delicious food and prompt service. We strongly recommend you to try it.

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Helpful?
Thank sasve
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review

Dear Guest, thank you very much for your comments, was a pleasure to have you as one of our distinguished guests, and we hope to see you in a near future. And thanks for choosing Hotel Palacio de Doña Leonor.

Reviewed 14 July 2013

Beautiful colonial style, with amazing details in every room that thruly make you feel like you're staying in a palace. The service is great as well, and overall is a fantastic place that really does improve your experience in Guatemala.

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1Thank marquini
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review

Dear Guest, thanks for choose Hotel Palacio de Doña Leonor, for our staff was a pleasure to do your stay comfortable, and we appreciate your positive comments. Best Regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Luxury boutique hotel in Antigua Guatemala. Experience the history of Antigua Guatemala in one place. Travel 500 years in the past and enjoy the decor and details of each room, which are named after the characters of the conquest of Guatemala. If you are looking for quality and excellent service, we recommend you this magical hotel. ... more   less 

Additional Information about Palacio de Dona Leonor

Address: 4a Calle Oriente # 8, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Price Range: $213 - $950 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Palacio de Dona Leonor 3.5*
Number of rooms: 12
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Also Known As:
Palacio De Dona Leonor Hotel Antigua
Hotel Style:
#18 Romantic Hotel in Antigua
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Questions & Answers

Here's what travellers have asked, with answers from Palacio de Dona Leonor staff and other travellers.
3 questions
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los Angeles
Salem, Oregon
over a year ago
North Hills, California, United States
over a year ago

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Questions? Get answers from Palacio de Dona Leonor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only had lunch”
 of 5 bubbles TracyH566, 25 Mar 2017 | Read review
“Apparently all the rooms are slightly different, and you just can't go wrong at this place.”
 of 5 bubbles bksmith2010, 22 Aug 2015 | Read review
“Second floor and away from the street”
 of 5 bubbles gloriakolton, 10 Aug 2015 | Read review
“Choose a room away from the street and the reception area.”
 of 5 bubbles SueEllenD77, 23 Mar 2015 | Read review
“There was some noise from the side street at night - bar music- which stopped around midnight. I would ask for a room at the back of the hotel.”
 of 5 bubbles Ardfernbob, 4 Feb 2015 | Read review
5 of 5