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Porta Hotel Antigua

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Porta Hotel Antigua
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825 Reviews from our TripAdvisor Community

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Showing 540: English reviews
Washington
Reviewed 2 September 2015

In antigua on a 2 week business trip. First week in this hotel. Very comfortable in every respect and service was impeccable except in the bar where I was ignored for so long on two occasions that I left both times. My room was considerably smaller than my colleagues and didn't have a desk or much light. However overall much...

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Helpful?
Thank ThickDescription
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Guest, Thank you so much for sharing your comments with us. We apologize for not attending you at the bar as you deserved on your most recent stay. All your comments are always welcome so our team can focus on these details to improve on our guests experience. We hope that you can visit us again very soon! Sincerely,

San Francisco, California
Reviewed 29 August 2015

My family had a lovely stay at Porta Hotel in Antigua this past winter, just before Christmas time. We were greeted by warm, friendly staff members and cool, refreshing drinks. The hotel lobby was adorned with a massive Christmas tree, decorated to the nines. We found ourselves often wanting to eat meals at our hotel, not only because of the...

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2Thank carolinadvisor
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Mrs. carolinadvisor, It was such a pleasure to be part of your last Christmas vacation with your family. Serving our guests so they feel as comfortable and warm as they deserve is our mission, We are glad our services were up to your expectations on your las stay and we hope that you can visit Porta with your family...

Reviewed 23 August 2015

We had a wonderful experience at the hotel, the room was clean and comfortable, and the staff was very friendly and went out of their way to accommodate us. Spa was wonderful; our messages were one of the best that both my husband and I have had. The restaurant has a kid friendly menu and a mixture of local foods,...

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2Thank Elizabeth R
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Mrs. Elizabeth R, Thank you for your visit and permitting us to become part of your experience at La Antigua Guatemala. We hope you've enjoyed as much as to come back very soon! Sincerely,

Brooklyn, New York
Reviewed 20 August 2015

Total relaxation and family atmosphere. I truly enjoyed our stay here a week ago. First time for my son traveling to where my parents (his grandparents) are from. Antigua's scenes, beauty and charm are captured in this hotel. The people are friendly, and very attentive. We were upgraded to a fireplace room and traveling to and from through the clusters...

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2Thank MJT06
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear MJT06, Thank you soo much for sharing your experience with the travelers on TripAdvisor. We are happy to know everything had worked perfectly on your most recent stay with us. We hope you can visit us again in a near future. Sincerely,

Antigua, Guatemala
Reviewed 18 August 2015

Combine Parrots, a playground, an enormous heated pool with a 6" shallow end and wine and you get pure and simple magic for families. This place truly enchants us! They have a glorious outdoor seating area, a spectacular place to socialize and all the amenities you could ask for. We haven't stayed at the hotel, but as far as entertainment...

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1Thank RaCoLifeBalance
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear BrandFam, It has been such a pleasure to be part of those family fun days for you and your friends. Making your experience unforgettable each time you visit us is our mission, and we are so glad we have met your expectations each time you've visited us. We'll be more than happy to always be at your service. Warm...

Ferrara, Italy
Reviewed 17 August 2015

I was whith my colleague in Antigua last week during an international congress and we stayed in Porta Hotel. The quality of structure is very high: professional and kind staff, goood food and breakfast quality, rooms very clean and well organized (complete bathroom kit whith bathrobe), good wi-fi connection for work. But the "touch of class" of this hotel is...

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1Thank Simone P
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Mr. Simone P, We are so glad that during your most recent business trip, you were able to experience such a nice atmosphere and went back home with an unforgettable stay in Antigua. We hope that you can visit us again soon! Warm wishes,

Holly Springs, North Carolina
Reviewed 14 August 2015

Went to Guatemala with my family for more of a family reunion than a vacation/tourist. We had one night in Antigua and stayed at the Porta Hotel! The rooms were unbelievable (large and unique decor). A short walk to the Central Plaza. Concierge was very helpful: where the different banks were for currency exchange; arranged private transport from Antigua to...

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1Thank sandries
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear sandries, We are so grateful that you sharedyour review with our team and the traveler community on Trip Advisor. We'll definetely be so glad to be at your service next time you visit us, we hope it's very soon! Sincerely,

MARGATE
Reviewed 14 August 2015

Awesome hotel in Antigua,Guatemala.Rooms with fireplace,high ceilings and an amazing supply of toileteries.Trailing,flowering plants overhaging the walls with bursts of colors.Charming with an ample display of the Guatemalan flora and spanish architect.

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Thank LILLAWATTIE E
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear LILLAWATTIE E, Thank you for sharing your most recent experience with the traveler community on Trip Advisor. We really hope that you can visit us again very soon, it will be a pleasure to be your hosts anytime you want to come back. Sincerely,

Toano, Virginia
Reviewed 13 August 2015

This is a very nice place to stay. They very much pamper you! If in Antigua again - I would want to stay again. Everything you could want is in the room! Very friendly staff. Rooms are clean, restaurant clean and a good variety.

Review collected in partnership with this hotel
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1Thank sharonsperlbaum
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear sharonsperlbaum, We are so glad that you've enjoyed so much your most recent stay like to comment us on Trip Advisor. Our team feels so motivated to continue to give life changing experiences to our guests. We hope to see you again soon! It wiil be such a pleasure to be at your service again. Sincerely,

Washington DC, District of Columbia
Reviewed 11 August 2015

This is the place to stay in Antigua. The hotel has two parts connected by an underground tunnel. I stayed in the section that is newer (built on the site of the hotel's former parking lot). Rooms have 500 series numbers. By far the best hotel I stayed at in Guatemala. Gorgeous Spanish colonial design to blend in with the...

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1Thank WorldTravelerTWD
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear WorldTravelerTWD, We want to express our gratitude for taking the time for such a nice review of our services. Hopefully you can visit us again in a near future! Sincerely,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
WELCOME TO PORTA ANTIGUA - LA ANTIGUA GUATEMALA Marvel at majestic volcanoes, roam cobblestone streets that twist past historic churches and monument or just embrace the warm culture found only in the enchanting city of La Antigua Guatemala or better known as Antigua This is isn't just a holiday, wedding or meeting destination - it's a journey that will enrich your life. Guatemala located in Central America is recognized as the Heart of the Mayan Civilization. Porta Antigua connects you with the culture, history, tradition, glamour, passion and spirit of Guatemala. Located strategically in the historical district of La Antigua - one of the three main capitals of the new world together with Mexico City, Mexico and Lima, Peru during the Spanish conquest period - our quaint yet sophisticated accommodations offer an unforgettable experience. You'll be inspired by the energy that permeates every corner of this unique destination. Just relax and take it all in. Porta Antigua previously known also as Hotel Antigua, the hotel with most tradition in the destination for over 65 years was chosen as one of the Top Five Hotels in Central America by readers of Conde Nast Traveler magazine. You'll realize why as soon as you step inside. Each of our 110 rooms and suites features traditional-style architecture accented with local Guatemalan crafts and textiles. Enjoy total luxury with our opulent master suite or reserve one of our functional and affordable deluxe rooms. We make sure you stay connected to your friends back home with wireless Internet access and we'll also help you make your flight on time with our airport transportation - just a few of the perks at our hotel. Share this unforgettable destination with your family, friends, loved ones or colleagues by hosting a special event in Porta Antigua. This is the ideal venue for exceptional weddings, banquets or corporate events. With eight individual rooms that can comfortably accommodate up to 400 attendees, we can handle everything from large gatherings to intimate occasions. Looking for authentic Guatemalan cuisine? You'll find it just outside your hotel room door at Los Moros Restaurant. Complete your evening in the stylish El Conquistador Bar. Unwind with a muscle-melting massage or invigorating ritual and then enjoy a beauty treatment at our luxurious and renowned Ceiba Spa. Featuring a wet sauna, relaxation area and temazcal (indigenous sauna), the Ceiba Porta Spa and Gym is your ultimate place to escape. It also offers state-of-the-art fitness equipment, including cardio and weight-training machines, which will help you maintain your workout while on business or vacation. The finest restaurants, the happening bars and the best and most exquisite shopping are only moments away from your hotel room. Experience fascinating museums and amazing ruins or meet locals in the nearby markets. Can't decide which attraction to visit first? Golf, volcano climbing, canopy tour, orchid farm, so much to choose from, we can help. Our friendly staff is always willing to answer any questions you might have about the region or contact our tour operator located in the lobby of the hotel. Stay at Porta Antigua and discover why we remain one of the most renowned and leading hotels in the enchanting city of La Antigua Guatemala. ... more   less 

Additional Information about Porta Hotel Antigua

Address: 8a Calle Poniente No 1, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Price Range: $187 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Porta Hotel Antigua 4*
Number of rooms: 110
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Also Known As:
Porta Hotel Antigua Guatemala
Antigua Hotel Guatemala
Hotel Style:
#1 Spa Hotel in Antigua
#1 Business Hotel in Antigua
#2 Luxury Hotel in Antigua
#2 Green Hotel in Antigua
#4 Family Hotel in Antigua
#6 Romantic Hotel in Antigua
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Questions & Answers

Here's what travellers have asked, with answers from Porta Hotel Antigua staff and other travellers.
26 questions
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Questions? Get answers from Porta Hotel Antigua staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want quiet, ask to be located in the new area”
  • Little private patio from the living room of our suite
rhobbc, 22 Apr 2017 | Read review
“Get a suite with a view.”
Antionio10, 20 Apr 2017 | Read review
“Ask for a room on the side street - even if by the pool.”
crader, 16 Apr 2017 | Read review
“400 rooms are very quiet and not near the restaurant where most of the people walk around”
maripilyescobal, 11 Apr 2017 | Read review
“Request an off the street interior room”
Antigua56, 4 Apr 2017 | Read review
5 of 5